Dr.nick is the worst dr I have ever worked with refuses to understand my pain and dose nothing…read moreabout it I have herniated and bulging discs in my upper back and constantly says I'm fine the rest of the staff is great and helpful I'm a work comp patient and been treated like a liar despite MRI results

One of the best medical offices that I've ever visited in the valley…read more -friendly, direct communication over phone. Was able to get next day appointment. -helpful and joyous front desk staff -office superbly clean, bright and organized -spotless restrooms -Dr. was very friendly and listened to all my requests intently -was in and out of my appointment in less than 30 minutes

The website is polished and professional, and while I can't speak to the quality of care or bedside…read moremanner, my initial interaction left a mixed impression. When I called, I was met with an automated message, standard these days, but there were no options for new patients or to reach medical staff. I stayed on the line without pressing any keys, and a human did eventually answer. They were polite, soft-spoken, and informed me that the clinic operates on a membership model. Digging into the site later, I found that membership runs around $3,200 per year. What's not clearly explained is how this integrates with existing insurance. There's no detail on whether labs, prescriptions, or procedures are billed separately or offset at all. Nothing against the clinic itself, but after watching another practice in town fall apart post-buyout, I'm not eager to throw more money into the healthcare black hole, especially on top of already sky-high insurance premiums. Las Vegas isn't exactly budget-friendly, and this setup seems designed more for the west side crowd with disposable income than for the average patient just trying to get solid care without financial acrobatics.

General care Haley and Julie have been amazing to me and my family. They actually sit down and…read morelisten to what my issues are and for some reason if it is going to happen to me it is always not common, doing something that they have never seen before. Book level stuff. Haily.jad helped me find the right team of specialist to figure out that it was multiple things creating what seemed like one thing. Her patience is beyond that of a nun. If you want someone that doesn't just throw a prescription at you then Hailey is that person to see.

Amazing Care! Checked and was in exam room before I finished…read morepaperwork. They are always very prompt getting you in and out which is rare these days. Dr walked in three minutes later and spent 20 minutes listening and asking questions, with multiple referrals. I'll be out of the office within less than 30 minutes after my appointment. Rebecca Crowley-Huey is a great listener. Highly recommend!

First, they do record everything without informing you-- which is fine in Nevada... but you should…read moreknow. This matters because I may sue for aggressive violation of my right to not have religion shoved down my throat Isabelle tried to tech highroll me at the office just now. It was silly. The equivalent of "listen closely as our options have changed." "We have a new computer system so we need to update everyone's insurance information" she asserted "I know because I have a brand new laptop" she continued She ended by shoving her religion in my face. Not going back. For context: religious freedom requires no public indoctrination. TLDR: god bless you is identical to satan bless you. Etc. We have a right to not be confronted with someone's belief structure

I'm a board certified neurologist retired. My son unfortunately has this terrible health care and…read morefamily history of cardiac disease. [His 50 y/o sister just had 3 stints put in] I have had two bypass surgeries in my 40's..son is on BP RX not working well BP 171/117 and this guy refused cardiac referral. Wants to waste money doing an EKG in his office which is not offering anything therapeutic. LAW SUIT WAITING TO HAPPEN IMO. wake up people some MD's seem just out to make $$ not to really care for people

Most unprofessional doctor and office ever! Not only his idea of check up is a chat, you may as…read morewell ask alexa how you are doing, it's a liar too! I specifically asked him if the blood work he was thinking was part of the check up and preventitive(so covered by insurance) and he said yes! So I agreed to do it, guess what? It wasn't. When I got billed I called for clarification and they said they billed correctly so they authorized something I didn't!!!! I only asked for preventive, never authorized anything else! Do they realize some insurances don't cover blood work until you pay your deductible? You could drain someone of their savings or worse rent money!!

Unprofessional, rushed, and completely dismissive of critical patient needs. I went to the Cheyenne…read moreclinic for a 9:00 AM appointment. While they brought me back on time, I waited 45 minutes for the doctor. When she arrived, she completely ignored my requests to discuss my severe depression, focusing only on my diabetes. I was also supposed to get a continuous glucose monitor sensor placed in my arm, but because of an office computer glitch, the doctor rushed out and never came back. I was left sitting there until a nurse rushed me out 20 minutes later just to tell me to book another appointment. They failed to give me my missing referrals for a cardiologist and a sleep study, and I was dismissively told I should be smart enough to figure out my own diabetic diet. My diabetes is not under control, and ignoring a patient's mental healthcare while failing to provide basic treatment is unacceptable.

Is there a negative zero? I just witnessed the receptionist tell a patient she couldn't answer her…read morequestion because she is "super swamped " and by herself. The patients pay the salaries. Can we please treat us like we matter and not as if we are the problem.

Such an amazing team that works here. Fast, accommodating, and friendly. Dr Owen is amazing. Great…read morecare, family oriented, truly a great experience. You're treated like a friend and a patient, not just a number. Highly recommend

I have been seeing Dr. Owen for 4 years now. I truly know he cares about his patients and cares for…read moretheir overall health and wellbeing. I can say his front desk team is very nice, professional, and helpful. I love Vee and she's always eager to help me schedule an appointment that works for me. I have seen the front desk change overtime but I'm happy to say the ladies are on top of scheduling and communication than I have ever seen! They have over the years have had their challenges (what office doesn't)but I have continued to be loyal to his office because Dr. Owen is really someone I can actually talk to and he doesn't rush or brush me off. Dr. Owen is kind, caring, a great listener.... and has great bed side manner. I always feel very comfortable to see him and converse with him.

We recently moved to Las Vegas and have been in search of a new primary care doctor. I found a…read moredoctor with good reviews through Aenta and told my doctor to make an appointment. Somehow the office sent my husband to Dr. Liyanage instead of the original doctor I selected and we're so happy! Dr. Liyanage really cares and listens. He follows up and doesn't rush things. It's easy to make an appointment. Thank you for easing our worries about moving our entire life's worth of medical history to a new state!!!

I needed a new family physician and as you may know, it is difficult to find one in Vegas. I met…read morewith this doctor twice now and he really seems to genuinely care and I'm happy my experience. He's a nice guy.

The staff that answers the phone and works. The front desk is completely rude. I guess you get what…read moreyou pay for. The doctor was but he doesn't take my new insurance.

The staff are super attentive and thoughtful to your medical care. Janet the receptionist is…read moreamazing in making sure you get through the check in process quickly. Dr. Sharma is one of the best doctors I have ever met. Dr. Sharma not only is very thorough but also is down to earth to make sure you're comfortable. So if you are tired of the fast pace doctors and want a down to earth family doctor this is the place. They also have a medical beauty spot next door for your Botox and lip injections. This truly is your one stop medical service.

This place is located at Flamingo area. I visited the clinic to inquire for annual check up, labs…read moreand TB test for work. I found out that they service such as Primary care check-ups and annual physicals, Preventive medicine like immunizations and lifestyle counseling like Medication management, Urgent care and wound care services, Transitional care after hospital stays to help prevent readmissions and In-home primary care for patients who need care at home. It's really cool that the provider can visit at home for Medicare insurance. The staff are very attentive and helpful for smooth check up.

We switched insurance so need to find new family doc. Ares was the best choice, not only they acted…read morequickly admitting us as new patients, but also they do care about our minor issues and provided needed medical attention.

Nobody answers the phones, contact forms on their website or emails. I don't understand this place…read more Same thing happened with my daughter last year. Renewed digital prescription didn't go to pharmacy properly, pharmacy tries to contact office and nothing. I try to call multiple different times and no response. Pharmacy: "We were unable to fill your prescription ending in ****. Your prescriber has not responded to your refill request. Please call their office for refills of your prescription."

It's practically impossible to get anyone on the phone in order to set an appointment (and IF they…read moreactually call back, they have a gift for calling when I'm driving), and the Patient Portal" is a massive pain as it continually rejects my password, and when I reset it, it still rejects it! On the rare times that I can get in, it doesn't actually allow one to finish setting up an appointment as there are several fields that do not respond, so IT'S USELESS! The Healow APP doesn't allow me to set an appointment on it, so it's ALSO USELESS. On the small plus side, once I actually get an appointment it usually doesn't take long before I'm taken back to a waiting room. The office staff has dropped the ball on me THREE TIMES and could have destroyed my excellent credit rating if I hadn't actually gone there to check as to why they hadn't sent me the bill that they said they would (I even offered to pay it when I was leaving after my appointment, but they said they'd "bill me" as if it was too much to do to take my payment)! Also, Dr. Joe needs to learn to send a prescription to a pharmacy...