Love this 7-11. I used to live in this neighborhood and go back as often as I can. The workers are…read morefriendly and Brian remembers all of his customers. The parking lot is small and it is difficult to get in and out because of the traffic in that location.

This 7-11 is a staple on our community. I tend to frequent this location whenever I need a hot cup…read moreof coffee or run outta gas. The staff is always friendly and welcoming which really adds to the charm of this location. However the store never feels clean there is always some lingering stench that I cant quite place. The parking lot is small (which isn't unusual for most 7-11's ) and needs to be repaved as there are a few potholes. Overall this location is convenient and easily has a leg up on the competition because of its staff!

Can Wawa get any cooler? The answer is yes!! Yes they can. Wawa continues to amaze me with the…read moreexpansion of their dinner menu. They've now added Burgers, tacos and Chicken sandwiches to the after 4pm dinner menu!! I'm so excited about this and I wish they would add these things to the lunch menu. This location also recently added self checkout and Tesla stations outside for those who drive a Tesla. Pretty cool.

Never has food ready. Always "15 minute wait"…read more Lost a lot of money and reward points here. And they do not apologize nor supply an alterative or a refund

Great slushy at a rock bottom price. It stayed frozen all the way home to the near West End on a…read moreboiling hot 4th of July. Cherry flavor is intense!

I went to grab a drink out of the cooler and the manager whom bore the name Kyle on his little name…read morebadge, proceeded to yell at me in front of an entire store, packed with customers, employees, & fellow patrons such as myself. I was mortified. He literally screamed at me, to inform me of the piss on the floor, that i was standing in. I guess someone had an accident, because the isle was on the same side as the bathroom. Idk for sure, but something tells me, Kyle could have come up with a more customer friendly way of telling me. I've been dealing with customer service, & retail my whole life. I appreciate the fact that everyone has their good days, & bad. So when i went back to try it again, the store was busy, & they had one person making the drinks, while the manager Kyle was standing over in the corner goofing off with other employees, while laughing at the one person trying to keep up with making the drinks. I am glad there are more than one location of this particular business. Their shakes are amazing, & their fried foods are out of this world, but to the manager at this particular location... You've lost a loyal customer. Sadly!

New On 10.20.25, I and several others customers did not know…read morethat when we prepaid our fuel purchases the gas pumps were malfunctioned. The owner knew it beforehand and did not tell customers. After we attempted to pump fuel in our vehicles & noticed something was wrong, the owner refused to refund our credit/debit cards the difference of prepaid amount. We decided to report the owner to the police & corporate office with multiple complaints. I will NEVER patronize Shell gas station at 7274 Mechanicsville Tpke. If you want to be treated poorly & disrepected by the owner, visit that particular location. As a result, The next day I received a 25 cents off per gallon coupon expiring by the end of the year thanks to my formal complaint received from the Shell corporation.

SCAM ALERT the posted price (the one you can see from the road) is $.20 less than what you're…read moreactually going to pay at the pump. They post that with tiny lettering saying that that is the price if you buy a car wash in addition to gassing up. I hate scams like this; just beware.

Just don't go here! In order to pay the price displayed on the wall you must have the app and a…read morecard linked to it, which is fine. Until they tell you that you can't use an iCloud account and that you absolutely can't opt out of their emails! The card alone is worthless if not "registered" and their internal issues prevent many from doing so. Cashier agreed it's dumb and told me she has the issue frequently!

outstanding, friendly employees. convient location off I-95, reasonable prices. Customer service is…read moreworth the stop.

Pumps do not operate properly. Store is run very unreliably. Avoid and go to the Sheetz a block awayread more

Maggie is the cutest little button. She's objectively adorable. Don't believe me? Look it up in the…read moredictionary. She has 10 little fingers and 10 little toes, and a delightful nose too. The doggies seem to like her too. She's a great kid so far and she'll be even better as she grows up. Can't wait!

The nastiest bathroom I've ever been in. No paper of any kind. The clerk was leaning across the…read morecounter on his phone. Told him about the restroom, he just shrugged like oh well.

I didn't go inside, but this place has one of the cheapest gas prices I've found in Richmond.read more