Customer service was okay. However, their locations are so far away, it's nearly impossible to get…read moreahold of them to be able to possibly request a return label for their equipment. Has been nothing short of a nightmare unfortunately. So with that said, the equipment still in hand, having a return label sent to me would be outstanding. The closest facility to me is 2 hours away, and unfortunately I don't even know that they would take the equipment at that facility. If you'd like to send me a return label, that would be outstanding, you can email me at steelyblue2u@gmail.com Thank you

Never go with Optimum, these idiots sent as router to the wrong address 3 times, even after…read moreverifying the correct address over a dozen times. Each time you have to wait the better part of a week just find his out! It's slow and I'm clocks constantly while gaming on your phone or streaming on your phone or TV, Now there is as n Outage, no Internet at all, they no idea when it might get fixed! Shit service and customer service reps with shit for brains!

This was a good phone business years ago, but through the years it has gone down hill. They make it…read moreimpossible to talk to a human, if you need help with your service, then you can't understand the person, because they can't speak English. It is so frustrating. I will never use this company again

I don't have US Cellular anymore, but I came here one day to transfer my grandmother's contacts…read morefrom her Razr (#oldschool) to a new phone. Janiece, the representative, was friendly and cery helpful...she's also HILARIOUS! This was a quick in and out visit.

I am so disappointed in this service. I had no service for 2 weeks and they would not compensate…read moreme. This is the worst internet service I have ever incounted, canceled my service and they still billed me after I discontinued my service with them. I can't get anyone down there too help me all they want is your money even if your service is out. I do not recommend this service. customer service is horrible and so isn't the services they provide. I refuse too pay them money for not having service when towers were down. I know they will put me through collections, and believe me I will tell the collectors why I refuse too pay them a full month of service I didn't have because they were working on the towers. I will fight this with collections. They are trying too get away with stealing my money. Their services are always down for some reason or another and all you get from customer service is they are working on the towers. Why do I owe you money for what services. BEWARE!!! Good People.

Where do, I begin Bravado Wireless has been a nightmare. The network or service is constantly down…read more My service went down for 5 months the customer service ran me around. So then, I find out that, I'm unable to place calls in the state, I reside in not anywhere else in the United States. Your mostly run around in circles no one will help you or give you a straight answer. Then after 6 months of trying to get my service repaired. The customer service says we'll give you a deal on a new phone that's the problem you need the new 5G. So, I thinking this will resolve the problem buy a $1200.00 new phone. Then the new cellphone Bravado Wireless service still doesn't work. I call customer service agent she yells at me hangs up and I'm only asking about the phone & service this customer service agent hung up on 4 times. I had to call again and attempt to find a good customer service agent at Bravado Wireless. There's also no online support to email them or chat about your problems. Ever time, I turn around to use my cellphone There's no service. And currently, my service isn't working again its been several days. I was with Sprocket Wireless not one problem in 8 years then Bravado Wireless bought them out. Then constantly all this time, I've been with nothing but problems and rude customer service agent. I search online it says theirs several celebrities invested in Bravado Wireless not sure if this is true. Also Bravado Wireless has a terrible turn over with its store people and customers service agents. An customer service agent one day is helping you and says they'll call you back with answers. No one ever calls you call and ask for that customer service agent and they no longer work there. You have to start all over again and still it may take 2 weeks to 5 weeks before they get the issue fixed. I ask a customer service agent for a contact number for a Bravado Wireless supervisor so, I could try to get help once. I was told there is no one else or no other phone number for you to call for assistance or to file a complaint with the company. BEWARE WARNING!!!! FIND ANOTHER CELLULAR SERVICE DO NOT USE THIS COMPANY IT'S HORRIBLE!!!!