I reached out to Aire Serv about completely replacing the condensation line in my attic. I set an…read moreappointment on 1/27 for them to come quote the job and no one showed up. I called Pam and asked if anyone was coming out. She said no, because I only wanted a quote. Jordan called that day and we spoke for a while about the job. He offered cheaper routes, but said he would do the re-pipe if I wanted. I sent an email with pictures and videos of what I wanted to accomplish. Jordan came out on 1/28 for about 10 minutes to assess the area. Later that day we talked about getting a drywaller to fix the wall and that Jordan would call me back with a price. I never heard anything. I called 1/31 and spoke with the contact center. I told them I would just replace the drywall myself and I scheduled the appointment for 2/4. I received the text notification on 2/2 with the arrival window of 1-5pm and Jordan called and confirmed a price of $825.73. I thought that was fair for a full replacement of the piping and insulation. The day of the appointment at 2:27pm I called to see when they'd be here. They asked if I could reschedule because they were still on another job. I asked if they were available on 2/16, since my wife would be home. They said yes. We had no contact until the 16th. That morning, Pam informed me that James would be out shortly to prepare the job site. He arrived at 10:03am. Jordan arrived at 10:46am. They worked on the job until 1:02pm when James said they needed to leave for parts. He did not say what part or when we could expect them back. My wife asked if they had talked to me because he had not come back yet. At 3:38pm I sent a text and asked for an update. At 3:58pm Pam stated she would check in with Jordan. At 4:11pm, James returned. He left again at 4:18pm stating that he needed something back at the office. He returned at 4:37pm with a smaller pipe, began sweeping up the area at 4:42pm, and collected payment for $775.73 because of a $50 off coupon they had. He left at 5:03pm. I later pulled into my garage and noticed my attic was still open. Upon entering the attic, I noticed immediately that the job had not been completed according to what we discussed. All the trash was left. There were wet spots in the insulation from when the pipes were cut and the insulation was not replaced. They also ran the line into the washer drain incorrectly so at the time, I was unable to use my washer. I called the office but it was already after hours. I requested a call back through the contact center. Jordan called back a few minutes later. My wife and I spoke to him about the cost of the job vs. what was actually done. We asked what took so long and why James left for many hours. Jordan responded that it took a while since we live quite some distance away from where they went to get the part. He said they also responded to a service call for someone else while they were gone. None of this was relayed to us at the time. My wife explained to him that we were already delayed because our previous appointment was rescheduled due to a job they were on at the time taking "longer than expected". We thought they were doing the job that was described in the video we sent and the phone calls we had. The job that was actually completed was not nearly worth the amount of time or the cost that we paid. Jordan said he would talk to the technicians about communicating better in the future. We also asked for a receipt which we got on 2/17 that provided no details about why we were charged that price. I contacted Pam via email about getting an adjustment on 2/17. She replied that she would reach out to Jordan. I didn't hear anything back so I sent a follow up email on 2/21 and have not received any further contact as of 3/1. In my opinion, the cost of the job was overpriced for what was done (cutting a hole in a wall and replacing about 10 feet of PVC) and preventing me from using my washer. They offered to replace the pipe with a smaller one which would not have completely helped with the washer issue. I lost multiple days of PTO from work when they never came out. My recommendation would be to go with a different company.

Lousy service!! They replaced through our home warranty (we paid them $800 for our part) company…read morethe inside coil. We were happy then left for 9 days and came back to no sir! They came out and said it's 99.9.% our fault I'll get the parts and return later today. Nope and no notice from them they were coming! My husband called and they said wasn't their problem since they haven't received payment from warranty do they wouldn't help us! So for 2 weeks and us buying (@ $600 or so) room air conditioners and fans and having to call them finally they said we will not be back! We finally got a new vendor from our home warranty and he was wonderful! He replaced a shrader (?) and tighten up 2 connection outside & new Freon and we're set! Took about an hour work! Of course he was here a while figuring out the problem. He was great and excellent customer service! If there was a negative star I would leave it!

* Met Josh Johns on 20FEB26 for an estimate for attic re-insulation…read more * He was professional & efficient demonstrating in-depth knowledge of the work to be performed. * Received the quotation on 23FEB26. Work was scheduled for 20MAR26. * The A&A Insulation team arrived on 20MAR26 on-time as scheduled. * Excellent Customer Service from start-to-finish. * The installation team was professional, friendly, courteous, & cleaned up after their work was completed. Excellent craftsmanship with modern technology & equipment. * Good value. * Excellent results (OSHA 10 certified). Appreciate the top-notch quality from the onset of the project to the completion. Strongly recommend to fellow homeowners. BIG Thank You to Josh, Ryan, Garret, & his teammate.

Excellent job we couldn't be more pleased, they done a neat job and didn't cut any corners. Highly…read morerecommend them. The utility savings pay for the spray foam in the cost and wear on the A/C and furnace.

I had them come and do a repair job on my carport that is connected to my house. Not only did they…read morefix what the last repair company messed up but they also did a little extra work they found needed repairs while they were at it. Can't say enough good things about Mike Tackett and his crew, I was very pleased with the work they did and will absolutely be referring my friends and family to them as well. GREAT JOB, GREAT SERVICE!

I recently had my roof replaced by T &T and I can say nothing but wonderful things about the…read moreTackett's and their work ethics. They're quote was fair and the work they did went above and beyond!!! Look no further when you need your roof replaced Mike and Dana are the best!!!

Great company! Would definitely recommend them! Had them out to fix my toilet and they did great.read more

We called Roto Rooter to repair a leak under our bathroom sink. When the plumber came out he broke…read morea part that was not broken and was more interested in acquiring hunting land. To top it all off the sink is still leaking and they will not send someone out to fix the problem that they did not repair in the first place. I would not call them to come out. They do not do good work. Save your money and call another plumbing company.

We went in today with prior negative results from other Verizon locations and this was the first…read moreplace with helpful customer service and advice! We have been overpaying monthly for a while now, and Justen was able to lay out a few options for us to choose to help lower our bill drastically! I highly recommend you go visit Justen with any issues you may have, as he seems to be driven to help others get the best for what they pay.