5/8 Going to Dave & Buster's turned out to the best family gathering ever! My daughter along with her niece and nephew! My grands kids, had a wonderful time and they understood the assignment! Which was to have fun. They were all over the place, winning tickets here and there, the excitement was everlasting! It's a big game room with tons of games and also tones of televisions. Those that didn't play the arcade games, watch the Knicks V 76ers. The service: One a person love what they do, they do it and the shine. O.T was our server. O.T was on point. Before you thought it, he was on it. It's like he has a sixth sense. O.T was very attentive and very engaging with not only my family, but with all of his other customers as well. O T interacted with my family and we loved it and him. I have never gone to a D & B or any other restaurant including CHUCK E CHEESE.. and found such an astounding person first, server second, and last but not the least; employee that fit the job description, rolled it over, flipped it twice, and conquered every aspect of customer service. O T should be employee of the century! The Food: I forget what my daughter had but there were no complaints, my granddaughter had Za, something that ever kid likes. My grandson is sd burger and fries. I should have had that but I opted for the sampler which consisted of pig n blankets, wings, and sliders. Every thing was really tasty but a bit too much for me. I was rescued by my granddaughter, she ate my last two pigs in the blanket. I guess she don't like blankets so she ate the pigs only. I don't think I'll be going to any other D & B, I mean when you've had the best service and all, the bar was set. Going anywhere else is below standard. Inspire more, Yelp more! read more

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This review is about the food service. I went to gateway Dave & Buster's to take my granddaughter after her award ceremony. I was told sit anywhere. We had our menus and the waitress came to take our order but we were not ready. We waited 30mins and no-one came to get our orders, then it was 45mins and I was ready to go!!!!! the service to get food service was not good at all! We shouldn't to wait 45mins to get our food order!! I Will Not Come There To Eat Again!!!!! read more

This is a review for the bar/restaurant portion of Dave and Buster's. The service was SLLLLOOOOOOWWWWW. The food was decent but nothing to ride home about. I felt like I had to hunt down the workers and we were sitting at the bar. They need to revamp their set up to enhance guest experience read more

Dave & Buster's - Bar Burgers & Wings Platter* - American Near Me - Brooklyn, New York

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My first time at this location it was a fun experience. Alot of activities love the different variety of games for all ages. Decided to get something to eat it was crowded had to wait a couple of minutes. The waiter was nice ordered chicken nachos and chicken potstickers for drinks the spicy hombre margarita and cherry ciroc jelly shots. The food was good the drinks too. I really liked the jello shots the bartender did not skimp on the liquor. I had Fun playing the different games I did not cash in my rewards I will wait until the next time when I go back. read more

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My food was soooo good. I hate soggy pasta and mine was al dente just the way I like it. The red and green peppers were crunchy! Both my food and my son's food was great. I had a happy hour drink which was good as well. Overall, I had a positive experience. read more

Dave & Buster's - Cajun Shrimp Pasta - American Near Me - Brooklyn, New York

Came here on Sunday for sister-inlaw son's bday it was cool vibes. Its Dave & buster didnt have any high expectations. The drinks was strong & chicken wings was on point. Our server was dope, i forgot her name. I have no complaints. read more

The food is terrible and cold! It clearly looks nothing like the pictures lol..The drinks don't come in the correct glass and they clearly sit before being bought to the table..our drinks sat for so long our food came out first..they were not frozen at all..the service was just ok.. read more

Dave & Buster's - Smokehouse BBQ Ribs & Wings frozen margaritas - American Near Me - Brooklyn, New York

Dave and busters for the win! Decided to take my kids for a pre back to school treat. Came in around noon, no one was in the restaurant area. So our orders were taken very quickly, the staff was very pleasant and accommodating. Kids had the cheese pizza flatbread and cheeseburger meals and lemonade to wash it down, all tasted fresh. They thoroughly enjoyed their meal. I had the fish and chips meal, came out piping hot and fresh, it as tasty but the fish was a bit too oily for me. Very clean all around, including restrooms. We played so many games. My one frustration was some of the games charging points, but it was out of service. read more

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Came on a Tuesday Evening, five of us. There was plenty of seating at this time. The service was very friendly. At first it took awhile for waiter to see us up, it once we got our order in, the food came out one right after another in a perfectly timed order. The food took me alittle back! It was all so delicious! We ordered two unlimited Cards, and entries to share for five. Bone in wings, beef sliders, both had fries, funnel cake sticks, and a quesadilla. The fries were perfect, the burgers looked small but were perfect with everything else. We all just picked away and were filled, all five of us. All of it delicious. Man if you have to wait for something, it helps a lot when the wait is worth it. Then we went off to play games. The unlimited cards for $59.99 each (includes options for discounted entries) gave a hour and a half of play time. Figure between lunch and gaming we spent three hours. We were done! Filled and ready for home. Recommend this location, especially for a week day visit. read more

Dave & Buster's - The Claw top prize! - American Near Me - Brooklyn, New York

Drinks are on point and I love the Nacho Cantina bowl. Service is good, and it's clean and nice in there, with lots of things to do. You can't watch a few sports games, or play a few games yourself, always parking and you can go shopping after or shop then eat. Again!!! I love me some Cantina Nachos, the queso always hit the spot, next to the passion fruit mojito. read more

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Love the games and drinks for $5 5 days of week is you having anything fun for superbowl Sunday February 8 let me know

This has to be the worst experience me and my family have had in a long time. This was my first time here. An employee was trying to sell us Jell-O shots before we could order food. When we finally ordered our food, they brought out 2 dishes separately and had us waiting for the rest of the food. We had to ask the manager to bring out the rest of our food and it finally came. They brought the food immediately after talking to the manager so it must've been ready and they were taking too long. We had to ask for our utensils. I had the hot honey boneless chicken with fries. The food was not bad, but the service was horrible. I understand this is in downtown Brooklyn but the overall vibe was ghetto and unprofessional. read more

Dave & Buster's - Boneless Wings - American Near Me - Brooklyn, New York

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Here for a kids bday party so I sat at the bar to watch the games No Problem, dozens of TV screens Sat for over 45 minutes,...NO ONE greeted me, NO ONE acknowledged me, NO ONE asked if I wanted anything Game ends, 3/4th of those seated leave, I'm still waiting. Finally, half hour later, I compliment the cute bartender by acknowledging how attractive she is, AND SHE IS. I order a drink‍. I am once again ignored for the next 45 minutes or so. Kids' party is over, I'm ready to leave. Cant even get acknowledgment to pay for my 1 drink. Bartender's job is to get patrons to order food and drinks, or so i thought. I would've order more because I was a bit hungry, but was too disgusted. I'm not a 'regular' here so ‍. I didn't ask the very attractive young lady behind the bar for her name but 'Antonia', the other bartender was nice enough to close me out. To the other young sister, I still think you're very beautiful, but apparently only on the outside. Your service attentiveness needs improvement. I believe everyone deserves a second chance though . read more

Our recent visit, major improvements all around. Food menu changes really helped out a lot. The drinks were fantastic, although they actually ran out of red wine but it's all good. The games are still fun, giant crane game gave issues but regardless we still had a good time. Staff were really nice and friendly, big improvement as well. Place was clean, music not ridiculously loud and the kids behaved. Keep up the good work, sometimes change is good!!!! read more

Great time here watching the NFL on Sunday. They have a ton of TV's and the food selection is great as well! They have great food and drink specials, which is always a bonus!! read more

the service here is HORRIBLE !!!.. i had to wait around 30 mins to order my food, i had to wait 30 mins for my food to even arrive, and i had to ask 3 different servers for a to go box + the bill because no one would come to us, which took 40 mins. the food isn't that good as well, it was a weird taste to it, but that could be my own personal opinion. however, the service here needs to be figured out. a girl also had a whole argument with their server because they charged her more and were rude after only questioning the price.. which they had the right to do & they weren't even rude. read more

Our food was mediocre at best, but the service was genuinely awful. Our waitress repeatedly forgot parts of our order, and the utensils we were given were unhygienic. The environment was extremely noisy, making the experience unpleasant overall. Several people in our group were forced to retrieve their own essentials due to the lack of attention and poor service from our waitress, Nicole. read more

Very fun came with a date. Sat at the bar and waiter was not attentive at first. But he got it together and everything was fine. The food was really good; I had the garlic parmasean truffle fries and the chimichurri bowl with salmon. The salmon piece was tiny and didn't come In a "bowl, " but over all good. I also had the frozè which was good but my date felt the drinks could be a Lil more stronger. I understand them not wanting to over pour because, it is a family establishment. And speaking of families there were too many kids for my liking but the games were fun. I understand they have happy hour Mon-friday 4-7pm, then 10 until late which is cool. I would Def go back. The place is huge and they have alot of screens for the sports fans. I was surprised a DnB was placed here and it's a whole vibe. Not too expensive. read more

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Waitress applied a 20% tip automatically, serving a party of four, no indication that it was mandatory, service provided did not deserve that big a tip, either notate its mandatory or stop stealing! read more

Just spent 300 bucks here in 2 hours and waiting for an uber on the bench up front. It's Friday night I am here with the kids and worked 12 days straight. I rested my head on my purse on a bench and a security person comes up and tells me I can't do this ‍‍‍ read more

My son & I come here about twice a month (at least) sometimes more. We also eat here. And so far the staff always seems super friendly & helpful. The food is always good & not too pricey. There's a decent amount of games to keep the family occupy for a few hours. The atmosphere is what you'd expect for a Dave N Busters. A decent about of tvs running multiple sports. There's always a variety of music playing. All good tunes. If you are in the area check em out. read more

Dave & Buster's - American Near Me - Brooklyn, New York

This is third time I have been to a Dave & Busters but it was the first time a sever was honest about the food on the menu. He recommended us not to get the Brussels sprouts or the cauliflower. So I ordered a burger and wings ! The wings was good the burger was mediocre. The overall experience was good though. The service was basic. read more

Dave & Buster's - Menu - American Near Me - Brooklyn, New York

This is the worst place in the world, service is bad,(our server was cool) no smiles, just cold, food is OK, but the prices are reasonable, ambiance is drab, its like they there to collect a pay check. read more

New location, beautiful, large space. Visited on a Wednesday night, it wasn't that busy. We were celebrating a bday with a group of 15-20. Our waitress was the best, impressive new menu. Everything was good. The drinks were just ok. read more

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TWO WORDS: DON'T GO!! This kinda spot is supposed to be gamingly dark and "clubbish" but it's SO dark with millions of kids running around out of control, which would be fine if you could actually see them in front of you before they knock you down. The restaurant section was what earned this place a 0-star rating. The hostess was studying the seating map when we were waiting for a table so she clearly wasn't able to sit people right away without knowing where the servers were. We sat at the bar instead - just planning to get some drinks and burgers. NOTHING. No one came to greet us, no one asked if we wanted drinks for 15 minutes!!! We bounced from this disorganized joint and got sushi rolls from the nearby supermarket instead. Completely don't recommend. They don't have the staff to accommodate visitors and a little more lighting would help navigate the gaming grounds. read more

Since it was a weekday, we decided to take the kiddos. Lots of parking. Carded at the door for the vaccine cards for all in the party. We decided to eat first and there wasn't any wait. The dining section is very large with large screen TVs to accommodate game watching. We didn't wait long for our waitress and ordered. Prices were typical lunchtime D&B's. All the staff were polite and professional. After eating we went to play, purchasing a game card at a kiosk. Lots of fun, again no large crowds so it was enjoyable. I might take this because of the recent opening and protocols to visit probably limiting some, but we had a good time. Hope the quality is kept up. read more

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This is not the first time, we have been here before but it is getting worse. I will never go to the restaurant section again. The employee standing at the door with a walkie-talkie in his hand said sit wherever you want. We sat down, the staff waiting in the back, the bartenders, everyone saw us sitting, we waited for 15 minutes. The manager saw us, nobody come say any hi even worst service You never go back to a business that nobody cares about.  We slowly started to get up, they didn't even apologize. What a shame, read more

It was our first time visiting this location (the former Toys 'R' Us location) and experiencing a birthday party at Dave & Buster's. This place was huge but relatively easy to navigate. While awaiting the other party guests, we grabbed a quick bite. When your server is more concerned about touching up their makeup than customer service, you're in BIG trouble. I had to flag her down a few times because we never received a glass of water or any updates on our order. When the rest of the meal finally arrived, it was not worth the wait. So let's add this up! Bad service + Poor food/drink quality = Double Disappointment. I hate that gratuity was already included in the bill for a table of two. She did not earn or deserve her $16 tip. Customers always foot the bill, regardless of the services rendered or lack thereof. The only highlight was the party staff who ensured that everyone, primarily the children, had a great experience. I should have ordered with them. They moved swiftly and had the best temperament when interacting with such an energetic group of kids. The audible announcements helped us (parents) stick to the schedule, providing ample time to eat, play games, then cut the cake. They enjoyed themselves and at the end of the day, that is all that truly matters. read more

Food really takes a long time! I'm picking up an order I placed through Grubhub for pickup and they think I'm a delivery! and it is my order is for me! they don't do anything they are all washing glasses without helping me read more

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Nice place! My son and I love it. Large area !! I'm in the waiting list to eat. I recommend read more

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This review is for the location on Atlantic mall. The place was dirty, kids all over the place crying, mothers cursing at the kids, the tables full of plates. My waitess came, and took her forever to bring our food. We didn't get utensils nor napkins. The people sitting next to us were complaining about their salty food. I took my soupy sandwich home, because it fell apart. Will never, ever. Ever go to this location. Total disrespect read more

No exaggeration, the worst bar service I have ever experienced. Unfriendly staff & extremely rude. Waited over 40 minutes to be acknowledged at the bar only to have the menu snatched out of my hands when I went to point out the items I wanted to order. Absolute worst customer service experience I've ever had. Helped other customers right next to us and when we added that we wanted to order after her he snapped and said "I wasn't talking to you." Really crazy. Over an hour to finally get the drinks total, no food. Just drinks. He also kept asking us to confirm/repeat our order multiple times which means each time he asked he wasn't putting in the order or writing it down. read more

Lashae was not hospitable she looked like she didn't want to be there she wasn't friendly at all she forgot to bring a drinks to the table we didn't ask her again the food wasn't good at all she was rude with the service wanted a tip at the end no napkins no water she was just rude she brought my drink that look very dry no taste at all never came back to our table to check to see if we needed anything else the service we just unforgivable but the games was just fun the staff there was just nice will be back to play game but not to eat read more

I had an excellent experience. I was pleasantly surprised by this hidden gem, at how clean, organized, and well coordinated everything was. We had a midsize group for a late lunch and the service was outstanding thanks to our server / host Anthony. He told us he was new on the job but was a pro at hospitality. He was very attentive to our group and made the birthday we were celebrating memorable. The food was great, I personally liked the chicken avocado club sandwich. The seating was so comfy I actually forgot I was at a Dave & Busters because it was so high end. It felt like a cool swanky sports lounge with wall to wall screens of every sporting event playing. You can't miss a beat. They even have their in house paparazzi! A nice photographer took photos of our group and we purchased them for our souvenirs of the night. Then it was time to put our game on with all these cool games, some that where old school and tons of fun tech games. My favorite is the pac-man video game table. The entire staff was great, definitely coming back soon. PS give Anthony a raise! It's well deserved!!! read more

The security is asleep. All on their phones. The food was okay but the asparagus was not cut right. it is widely known to cut the ends off since they're impossible to chew. rookie mistake. Hostess had no smile and not welcoming. waitress was super friendly but ordered a completely wrong dish and i had to watch my family eat while waiting for food. no compensattion. The grab machines were worse than a street fair. 2 plush per box and so many were on wall of game ready to be placed but not one worker fixed this. got knocked into 5 x by teens and nobody stopped the rowdyness with small kids getting knocked over. just disappointed. tried reaching out to support but no help. wont be back to this location. read more

I love that it's so close to home. It's always fun here. Music food games amazing staff and great location.

Worst service ever!!!!!!!! They only had one bar tender serving like 65 ppl then she had the audacity to have an attitude, we waited 25 minutes for our fort drink and still waiting on the second drink it's been 45 minutes lmfao never again!!!!! read more

This place was built too small to accommodate all the businesss in a busy Brooklyn area. Wait times for anything way to long. Its new to the area so maybe as time pass by it will get less busier. My recommendations are to get here rsvp a table before you come to avoid a longer wait time. Also, bring less money than you expected. Games are more kid friendly than for adults. read more

Disclaimer: This review is based on the terrible service my family received in the dining area from a thieving server this afternoon. After recharging our Power Card and playing a few games, my wife and I decided to have lunch here after both of our boys mentioned they were hungry. We've eaten at this location several times, so we knew what to expect in regards to the food. After ordering a couple of items off the kid's menu and two adult meals, my wife received a check for $68.00. Clearly perturbed by the amount of the bill (we anticipated something around $50), my wife asked our server to explain the discrepancy. The server feigned ignorance and stated, "this is just what the bill came out to when I put it into the system." Upon further examination, it turns out our bill was actually $54 and the server decided she would help herself to the maximum gratuity without informing us. When my wife asked to speak with a manager, the server decided to gaslight her by claiming "she was being aggressive." After several "attempts" to bring over a manager, the server states the managers are in a meeting and it will be a while before one is available. My wife simply said, "no problem, I'll wait." I guess the server realized the jig was up and asked my wife to pay the $54 amount "since she has other tables to wait." Once a manager finally decided to show, when my wife explained the situation the manager admitted "this has been a problem with several servers at this location." Disbelief doesn't even begin to cover it. Safe to say this young lady didn't receive a single dollar for a tip. It's unimaginable this person can remain employed in this capacity. I wish I'd remembered her name so everyone can be aware of who they're dealing with. I just remember her being a young, slim Black female. Mind you this is the same server who dropped our drinks bringing them to our table, can barely explain the difference in price between drinks off the kid's menu and the regular menu, and brought my pregnant wife's food out 10-15 minutes after bringing the rest of our order to the table (I won't even fault her for this. But now that I think about it it was a manager who rectified the situation) Mind you I missed this entire exchange because I'd taken our boys back onto the game floor and didn't want her to feel pressured to speed eat. She kept things ALOT calmer than I would have. I understand servers depend on tips yet her behavior was beyond reprehensible and dare I say criminal. We weren't a large group where mandatory gratuity applied. It was noon on a weekday. The place barely had any customers. As the saying goes, "your skin folk ain't always your kinfolk." BEWARE!!! FYI: As far as the gaming facility goes, my family and I thoroughly enjoy this location. We used to travel to the Westbury location so it feels great to have this location in Brooklyn. 4 stars (if they add a bowling alley, I'll give them 5) read more

When I say this place is the worst smh. Real hood real ghetto. Waited for a table for 3 hours but was originally told my table would be ready in 45 minutes. Asked to speak to the manager and he said it's nothing tHat he can do about it and brushed me off. They have poor customer service all around. The bartenders take about 15 minutes to get you a drink. They need to train these people better, hire better management or just shut this place down. Oh yea and they lack security so you have grown men drinking at the bar get drunk and then got to the gaming area and start face fighting people that's with their kids minding their business. This is my first and definitely my last time going here. Oh yea and we never got that table we left and went home to order Mc Donald's. Never again. read more