I've been with State Farm since returning to the states 4 years ago. My late husband found Shawn…read moreThacker online. While his office is not in our neighborhood, I will continue to take my insurance business to him because of the friendliness, professional, and prompt service I have received.

Everyone at this State Farm-Shawn Thacker agency in Centerville, Ohio has been so helpful to us as…read morenew residents here. Madyson was great in getting us all set up today with policies and helping us navigate transferring our cars from NJ to Ohio. She explained things well and told us about some helpful new options that we could consider. We have been happy State Farm policy holders for 45 years in NJ and we are happily continuing on with State Farm again.

I'm still waiting to find an insurance agency not run by chimpanzees who just happen to look like…read morehumans. My first experience with these people was around 1982 when Erie Insurance had two agencies in town and the other one took my hard-earned cash and spent it on something other than my policy, allowing my policy to be cancelled. I first met Joan Bartel, who used a posh type of Indiana accent to impress upon me that we had nothing in common. If she lived such a posh life, why was she an insurance agent? Having her name as half owner didn't seem all that posh anyway. She took care of my insurance and my parents in an adequate fashion. Fast forward to late 2008 when I moved here again, and I met the other half, Brad VanVleet. He was much less condescending to me, perhaps because my address was just across the road from his, apparently. However, he was too busy to actually write the policy, so he handed me to Kyle Zaydel. So, Kyle and I talked briefly, and he quoted the policy with Erie and Celina Insurance companies. The prices were much cheaper than Nationwide wanted (a small fortune, especially coming from Florida and Nationwide!), and I went with Celina, as it was the less expensive and supposedly gave great service. Time has passed and when I have questions and send e-mail, I get answers that take weeks instead of days from both Kyle Zaydel, and Kim Smith who has come to tend the policies. I just met with a Michelle today, concerning my mother's estate and a transitional insurance as the house is vacant. As this probably sounds chaotic and useless, they're not horrible--disorganized perhaps--but not horrible. They're probably extra popular, considering the low cost of the insurance provided by the companies they sell, and that keeps them on the edge of their seats.

I switched to Van Vleet insurance - by Erie - many years ago after moving and buying an older home…read more My former, big-time insurance company (one I had been with for many, many years) balked at insuring the purchase home without unreasonable inspections and even then, would only insure at 100% replacement costs for the original structure. I could not afford that and I ended that relationship. Somewhat miffed, I went looking elsewhere. Van Vleet wasn't the first company I contacted but it was the last and I've been satisfied ever since - over 15 years. Like most companies, they offer bundled rates and I am taking advantage of those, but one thing I particularly like is that Erie is regional. While Erie wouldn't insure a property I had out west, that also means that there is somewhat less exposure to large-scale disasters like earthquakes, giant wildfires, and hurricanes that affect parts of the country outside their coverage area. (While all insured consumers suffer due to large insurance payouts, customers of those companies not directly affected do fare better. My rates have been fairly stable for several years.) I haven't had any claims with Van Vleet, but the customer service I've received thus far makes me confident that if and when I do, the help will be swift and substantial. Brad Van Vleet is my agent, but everyone I've ever dealt with there has been most accommodating and professional. I really can't image dealing with a better company and agency. Had my original company continued to provide the kind of service to a loyal customer that Van Vleet did to a new one, I might be writing a review about them. Instead, I'm recommending Van Vleet and suggesting that you do too. At the very least, let them compete for your hard-earned dollars and assess for yourself the peace of mind they can provide for your family. That's what I did and I've slept better ever since.

I was referred to DAN MANLEY and American Insurance Strategies by another insurance company that…read moredoesn't offer property coverage for the number of units I own. Both companies are endorsed by Dave Ramsey. WHAT A DISAPPOINTMENT DAN AND HIS COMPANY ARE! Calls were never returned, multiple emails "lost" or never answered, promises to return calls personally (by Dan and his agent) never happened and so on. Boy am I glad I found this out BEFORE I actually bought a policy with them. It would have been an impossible task, if I had a claim, to get any service from them!

Dan Manley has been a great agent in the short time I known him!! AIS Ohio is a 3rd Party Insurance…read moreBroker that works with many life insurance companies, 30+ auto companies, and 15+ homeowners which means they have to compete for your business!! Names like Farmers, Progressive, Liberty Mutual, etc. Dan Manley is part of the Dave Ramsey's ELP (Endorsed Local Providers) program for insurance which gives additional vetting. They repull your rates with all the auto/home policies every 2-5 years, to make sure they are still giving you the right coverage at the right price. A requote also triggers if the yearly renewal jumps more than 10%!! Why keep the same insurance if it gets stale? And why change agents if you want to go with a new company... Now you get the best of both worlds, low prices, same great agent for life!!! Awesome!! I don't want to owe loyalty to a big insurance company, I want the service and price and I like that Dan and his team does all the work for me keeping my rates low!!!! We are expecting our first child and Dan also connected me with some inexpensive term life insurance policies that are much cheaper than my work policies! Thanks Dan!!

Everyone is very friendly and helpful and informative Know what to do and timely manner. I have…read morehad this company for years now. .Couldn't ask for a better insurance company .

I've been with them for years now! They are always available even I reach out.. And that's what I…read morelove. They handle all my business so I don't have to worry about anything! Highly recommend

They called me after reading my yelp review on progressive. The lady was kind ,understanding and…read morepatient . I am more than happy to be with this company. Thank you so much for all your help.

I ran into a friend I knew from town who had just started working for State Farm. His name is Nick…read moreKristoff and I highly recommend you ask for him by name. He asked if my wife and I wanted a quote on what they could offer. This was right on time because our insurance had risen, and we wanted to shop around. Well, we ended up moving every type of insurance over to State Farm, saving us HUNDREDS of dollars a month!!

All the staff at Nathan Baker State Farm Insurance are fantastic. They all make you feel like…read morefamily.. Great job..

I'm so blessed to have found this amazing company. A friend who has them gave me their number, I'm…read moreso glad she did. Being a small business, it's hard to know who to trust. Kylie was professional and was truly concerned about my insurance needs for my company: She was knowledgeable about all the products I would need to reach my goals for insurance for my new office. I look forward to bringing all four of my rental properties to them for coverage in the future. I'm excited to be apart of the Nathan Barker State Farm family!!!

Sarah Smith has done a fantastic job of responding to my changing needs for auto insurance. She is…read morefriendly and helpful. I know she can quickly solve any problems that I bring to her.

Angie and her office were not attentive at all. The phone never got answered and the office never…read morecalled back if you left a message. It got to the point that we tried to change agents while we lived in the area and were told we couldn't by State Farm itself. When we moved to a new agent after moving out of the area and they had to pull our records from Angie's office they couldn't get a hold of them. It got to the point our new agent had to go through corporate State Farm to override the record transfer so we could finally get properly insured in the new location which was ridiculous. She doesn't seem to care at all about the people she insures and it's difficult to change agents so do yourself a favor and find someone else before your caught in the same trap.

Tracy is very reliable and thorough. She provided side-by-side quotes for my previous auto, home…read moreand life insurance providers and State Farm. She also found holes in our previous coverage that would prevent us from meeting our insurance coverages needs. She provided unbiased guidance and information throughout the process. It is refreshing to have an agent again. :)