I received a very pleasant call yesterday regarding my last service visit. I had a follow up visit…read moretoday and the entire system was rechecked. Riley did a great job! I now have the assurance that the system is ready for whatever weather comes our way. Thank you South Shore Plumbing and Heating.

Very poor experience!!! Had a new gas furnace and two heat pumps for heating and cooling installed…read morein our home on Cape Cod - over $30K expense. We had two water leaks in our basement and a flood in our attic that soaked the sheet rock so bad it looked like rain coming down in our upstairs hallway. Every time South Shore Heating and Cooling came to fix the problem we were told the floods were from faulty installation - a bolt wasn't tightened enough, insulation on the piping was missing or wasn't installed properly etc. Then most recently we found out the gas pipe they installed when they put in the new furnace was leaking gas! Just happened to find this out when National Grid came to swap out our meter. Lucky for us the National Grid technician checked the joints and found the leak. This leak was also from a bolt not being tightened enough. The amount of things that have gone wrong from poor quality of work is so upsetting and not once did a manager call to apologize. I was told by the nice woman that answers the phone that the manager doesn't speak with customers - I guess he doesn't care about their business either! The workers and receptionist were all nice to deal with but the installation and quality of work is very poor which to me means poor training and management. I will never recommend them to anyone and I don't have any peace of mind that the work that has been done is done correctly.

I just had a new high efficiency gas boiler installed by Robies and that included the…read morere-engineering of the old radiator piping on the first floor- a complex task due to the inability to pipe under the first floor. I chose Robies because the marketing man- Dana Bergstrom gave me the clear impression that he really cared and was most attentive and responsive. Then the complex installation and the removal of the old oil furnace was executed by Walley Silvia and his crew including some very good electricians (the crew included Shawn, Moe, Matt, Adam and others). Walley was like an artist - a real pro who very much cared for what he was doing. I can not say too much about how professional and knowledgeable the team was. I highly recommend Robies based on the complexity of what was required and the excellent installation. A. Epstein

You quoted my 84 year old mother $750 to replace two outdoor porch lights. It required…read morereconnecting two wires and the ground on each light. It took me a combined 20 minutes to replace them. You are a fraud, and should be embarrassed in taking advantage of the elderly. Expect a report to the BBB. AVOID this company.

We were in a need of Heat Pump and that's when we reached out to Local HVAC via angi's list. Matt…read morewas very flexible when it came to initial appointment. Came down to the property on time, took a look around, provided a great solution and then provided a quote within 12 hours of first appointment. He was very upfront about supply chain issues, gave a mutually agreeable date for install and he and his crew were on time to come down and start the installation. They finished the work fairly quickly and then cleaned up the space really well. Matt's estimates were very competitive and his service and response rate was amazing. We have had the heat pump and mini splits for around 3+ months now and we are very satisfied with the work. Would highly recommend Local HVAC to anyone who is in market.

Brian responded same day and came out cleaned the AC units and said I didn't need any refrigerant…read more I had him replace my hot water recirculating pump and now it is so quiet. I am so glad I found this locally owned company! He was very honest with the price and I would always call him for any AC/Heat and plumbing issues!

Office staff was excellent and receptive giving clear information Kim sourcing propane for new…read morestove. Schedule appointment for location was made and they arrived on time and with several options Installation of gas tank was done when they said it would be and it was done quickly. The service technician was also informative and friendly, considering it was pouring when he was installing it. Great experience all around.

They won't answer their phone. Called 800 number and was put on hold twice. But the music on hold…read morewas pleasant.

Can't say enough good things right now. I manage a cottage colony in Cape Cod and the split system…read moreair conditioner was not cooling the cottage. Alex installed the unit about 3 years ago and we have had no problems with it until now. He was called around 11 am and ended up shuffling around his busy schedule, showed up earlier than expected and fixed the problem quickly. It was 4th of July weekend and about 80 degrees and humid!! He saved the holiday! Theere are a lot of companies installing split systems but service is the key.

I called to get an estimate for a new heating system. The sales rep came out, got the specifics…read morefor a quote, and never followed up. I emailed him for the quote but I guess they did not want my business. This was a waste of his time and mine. I provide the sales rep with the other heating specifics of a competitive quote (without the price) I had already received. It seems that the company did not want to be competitive. The net result is I went elsewhere to get better service at a reasonable price. I wonder how they would be on providing service for regular maintenance and also in case of an emergency call.

We lost our heat and started calling around. No one could help us. Harwich Port heating called us…read moreback, sent someone over with a few hour and were able to troubleshoot and fix on the spot. They were professional, knowledgeable and courteous. The bill was what I expected. They were wonderful!

Easy to work with. Fair. Good guys on his crew. Go to guy for anything heating and cooling.read more

Quick to respond. Got the job done No mess no fuss…read more Appreciated how fast the job was done

David is reliable on time CLEAN stays with his estimates and takes the time to explain options…read more I've used Dave Young for 15 years fo all my heating and water heater needs

David Youngs initial service is spot on. Came and installed my minisplit and was very…read moreprofessional. However, after a year an a half I started experiencing issues with the condenser and called David to preform a service call and never heard back from him. No returned call, no returned email, no follow up at all to at least say he was unable to provide service. I know contractor are at a premium now but at the very least a return call or email would have been welcomed. I would recommend him for new work but don't expect him to respond if you have an issue down the road.

Rob (The Drain Surgeon) fixed my clogged sink. He was timely, efficient, courteous and…read moreprofessional. He's a nice guy too! I would recommend him without hesitation.

We had been living with a slow tub drain for several months. When we called Rob (The Drain Surgeon)…read morehe answered right away and came over to our house the same afternoon. He was polite, punctual and explained the issue so that we could understand the problem and what went into fixing it. My husband and I are so grateful that this has finally been resolved. We highly recommend his services.