Can't say enough good things right now. I manage a cottage colony in Cape Cod and the split system…read moreair conditioner was not cooling the cottage. Alex installed the unit about 3 years ago and we have had no problems with it until now. He was called around 11 am and ended up shuffling around his busy schedule, showed up earlier than expected and fixed the problem quickly. It was 4th of July weekend and about 80 degrees and humid!! He saved the holiday! Theere are a lot of companies installing split systems but service is the key.

OK, thanks Dave for all the help getting the cottage back in great shape. We appreciate it!…read moreJenn & Sean

We needed help on a weekend with a flooded basement. Dave arrived an hour later and fixed an…read moreoverflowing sump pump quickly. He was professional, efficient and extremely knowledgeable. Look forward to hiring him for future jobs.

People talk a lot about giving 110%, which is really stupid. By definition, 100% is everything a…read moreperson or company has to give. Some have more than others. However, what you get compared to what you hope or expect can be way over or under. Expectations and hopes are limitless. In this case, the service was way more than I expected. In fact I can not imagine anything they could have done better. On top of all that, the price was less than a quote I got from my previous HVAC guy and Local HVAC was able to respond faster on a failed A/C system in 90 degree weather.

Matt and his team were great from start to finish. Courteous and prompt. Absolutely recommend them!read more

Communication is none existent. I had a problem with my AC and contacted HPHC, spoke with a…read morerepresentative and gave her the specifics. She said she would put a work order in and I will receive a call back. That was Friday, August 7. I called back Saturday the eighth and left a voicemail. Never received a call back. I called back Monday, August 10 waited online while music played and then the phone hung up on me. Called back again and went into voicemail. Again, I left my information with expectations that I would receive a call back. Finally, I went to a competitor. Their communication was perfect. I was told they could have somebody at my house Tuesday or Wednesday. Only to find out through a phone call that they would send someone to my house Monday afternoon at 3 o'clock. The service man showed up on time and then one and a half hours my air-conditioning unit was running perfect communication perfect timing and perfectly executed. What more can a customer ask for. And by the way, I have been a customer of Harwich Port Heating And Cooling for 16 years. It just happens. I found another HVAC company that I can rely on. When in business one should remember the door you close will be a door someone else opens

I called to get an estimate for a new heating system. The sales rep came out, got the specifics…read morefor a quote, and never followed up. I emailed him for the quote but I guess they did not want my business. This was a waste of his time and mine. I provide the sales rep with the other heating specifics of a competitive quote (without the price) I had already received. It seems that the company did not want to be competitive. The net result is I went elsewhere to get better service at a reasonable price. I wonder how they would be on providing service for regular maintenance and also in case of an emergency call.

Excellent initial interaction. The project completed quickly at the best possible price. It would…read morehave worked well, except the wiring got swapped by the electrician person. Finally had it addressed after pictures, temp gun, and patience. Would have given a 5-star otherwise. Overall, I am happy with the mini-split system.

Buying a mini-split system is an incredibly difficult process. The Mass Save rebate system is very…read moredifficult to navigate. I got quotes and presentations from 4 different vendors and the pitch and price was exactly the same - hour long presentation and a $30k cost. However, what each vendor tells you is that IF you qualify a $10k rebate is available and your net cost is $20k. Essentially the rebate is a scam - it just gives contractors the ability to inflate the prices and use the rebate to make the system sound cheaper than it really is. I finally met with McIver and he was able to simplify the entire process. He is not a Mass Save contractor. So he does not work the rebate, just offers a strait-up cost to install the system. When he gave me his quote, I quickly figured out that Dan McIver was an honest man and that the whole Mass Rebate program was a scam. His quote with the similar equipment and the same number of mini-splits was $13,500. I hired him for the job and they started within a week. One of my biggest concerns was esthetics - I was worried about too many refrigeration lines running around the outside of the house. Our house is a rental property in Cape Cod that had a lot of charm to it and we did not want to ruin the integrity of it. Dan came up with a brilliant solution and was able to run most of the lines through the basement to minimize the lines on the outside of the house - we were so pleased with this solution. His team did a fantastic job building out the system - they were clean and finished the project on the timeline he quoted. The work was high quality!! Net is that Dan took a very complicated buying process and made it simple and affordable. He is highly recommended for the quality of his work, pricing and his honest and straightforward approach!

Emergency service call made for burst pipe . Technician on call was Bryan and he was here within 14…read moreminutes from my phone call. Thanks to a wonderful company.

These folks were very responsive to my request for replacing my entire hivac system,…read moreThey did quick efficient work and cleaned up well after finishing the installation. Competitively priced. I would recommend and use them again myself,

Easy to work with. Fair. Good guys on his crew. Go to guy for anything heating and cooling.read more

Quick to respond. Got the job done No mess no fuss…read more Appreciated how fast the job was done

I have used Jared's Plumbing five times, water heater, gas leak, two different faucet installations…read moreand a dripping shower faucet. Professional, prompt, and reasonable price. Would highly recommend.

Jared and Steve are good for any plumbing or heating work. Also very responsive which can be a…read moreproblem on the cape.

I was completely wrong....Dave was awaiting for a part....he responded the next day once the part…read morewas received. He's the best....a true pro.********

Dave has been servicing our heating system for the last 5 years or so. He is very responsive,…read morehonest, and thorough. One winter our furnace broke down during a colder snap. Dave was away on vacation. He had to come back to Eastham for a child's event and made time to come by and fix the issue. Another example is we mistakenly purchased biofuel from an unreputable dealer. Dave went above and beyond to find the cause of failure including returning parts under warranty and not charging us per visit. I recommend him 100%.