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    David Young, Heating

    4.3 (11 reviews)
    Open 12:00 am - 12:00 AM (Next day)

    Services - David Young, Heating

    Plumbing inspection

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    Review Highlights - David Young, Heating

    Dave went above and beyond to find the cause of failure including returning parts under warranty and not charging us per visit.

    Mentioned in 2 reviews

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    E.F. Winslow Home Services

    E.F. Winslow Home Services

    (66 reviews)

    Unprofessional and disorganized - they lost my check and confused my account with another…read morecustomer's name - took over a year to sort it out.

    Wish there was a "zero stars" option…read more Terrible customer service. Rude & abusive staff from technicians to head of finance. I just got off the phone w/ that guy. They sent me a bill "120 days past due" for a preventative maintence contract I never established. His explanation was that the contract is w/ the address... not the owner...? How does an address start a contract.. & how, then, was the bill/acct in my name, if the contract was with the previous owner? He spoke over me the entire conversation. Could not get one full sentence out... then had the audacity, after I finally got a few words out to say ".. well, if you had just said that in the beginning..." Very rude, ignorant man. Previous incidents had left me frustrated, but I was a renter at the time & had no control over the choice of service provider. One tech showed up 2 hours AFTER the four hour window I had been given for the appt & then became verbally abusive with me bc I said it was too late & I was on my way out the door. I called the office & didn't even lodge any kind of complaint, just asked that that particular tech not be assigned to my address again. The woman said she would make a note on the acct. He was sent again, the following week. Laughed at me, when I expressed surprise he was there. When I called the office, the woman denied that anyone there would agree to such a note & didn't care about the poor treatment. Simply said techs are assigned according to the job & availability, period. Another tech appeared to have a psychotic break in my basement during a simple preventative maintence call (ordered by the previous owner). He was down there banging & clanging things, LOUDLY swearing & yelling at himself & the heating unit. I had told him on the way in that there was a 3rd shift worker sleeping in the house & asked him, to the best of his ability, to keep noise to a minimum. It sounded like he was fighting w/ someone & throwing things. I went down to inquire & he was spiraling out, literally tantruming. Said he broke a part & he'd have to come back. When he did, the same behavior continued. I was so concerned, I haven't allowed anyone from their company in my home since... & certainly never will again. When I've shared this w/ other community members, they say things like, "Yeah, they've really gone down hill." I've had dealings w/ them for over 15 years. I've never seen anything BUT poor service & performance... & deplorable customer relations across the board.

    Harwich Port Heating & Cooling

    Harwich Port Heating & Cooling

    (29 reviews)

    We lost our heat and started calling around. No one could help us. Harwich Port heating called us…read moreback, sent someone over with a few hour and were able to troubleshoot and fix on the spot. They were professional, knowledgeable and courteous. The bill was what I expected. They were wonderful!

    Communication is none existent. I had a problem with my AC and contacted HPHC, spoke with a…read morerepresentative and gave her the specifics. She said she would put a work order in and I will receive a call back. That was Friday, August 7. I called back Saturday the eighth and left a voicemail. Never received a call back. I called back Monday, August 10 waited online while music played and then the phone hung up on me. Called back again and went into voicemail. Again, I left my information with expectations that I would receive a call back. Finally, I went to a competitor. Their communication was perfect. I was told they could have somebody at my house Tuesday or Wednesday. Only to find out through a phone call that they would send someone to my house Monday afternoon at 3 o'clock. The service man showed up on time and then one and a half hours my air-conditioning unit was running perfect communication perfect timing and perfectly executed. What more can a customer ask for. And by the way, I have been a customer of Harwich Port Heating And Cooling for 16 years. It just happens. I found another HVAC company that I can rely on. When in business one should remember the door you close will be a door someone else opens

    David Young, Heating - plumbing - Updated August 2026

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