I had originally called a different local tow company (Professional Towing) who quoted me a time and price, but they never showed up. After sitting with my car for over 4 hours, a friendly gentleman from Davenport Towing named Matt saw me stranded in the middle of the road and pulled over to help. He was finished with his workday already, but he put in a call for me to his dispatcher to find someone else who could come get me in under an hour. Matt even stayed with me until the other driver showed up to help me. They quoted me the exact same price the other guys quoted me, and had me dropped off and delivered quickly and efficiently. I wish I had just called them first before wasting my time with anyone else! Thanks to Matt and the team at Davenport Towing! read more

I had to use them three times in one month. Each time, they didn't help and took forever to respond, likely because there wasn't much money in the service--whether it was putting on a spare tire or pulling me out of a ditch in the snow. The last time, they waited an entire hour before calling to say they couldn't come because they were "stuck." What tow truck gets stuck in the snow in my own neighborhood, like he claimed? After I cancelled services because some other people helped me, Davenport called just to say he couldn't make it. I told him I was okay and canceled the service and was wondering why he was still calling. After I said that I was good anyway, he quickly replied, "Good," and then added, "I mean, I'm glad you're okay." He didn't sound stuck at all. They only seem willing to help based on how much money they'll make from the service. If I had really been stranded in the snow and far away, I could've frozen to death. If I need a tow truck again, I will tell my insurance does not reach out to Davenport Towing in Memphis. I will not recommend to use them unless they are the last resort & you can't find someone else. read more

I hired this company to move a mustang across town for me. The driver broke the bumper and offered to bring me a new one. I decided to work with him on it. When I called the company they claimed it know nothing about it but would start the claim. We talk about six times about before they just stop calling me back. I'm still calling but know response. No repair, no explanation, I would be careful about using this company. read more

Davenport's Towing - Broken bumper! They've been giving me the run around. I call the claims department in Nashville every week and they just stop responding. - Towing Near Me - Memphis, Tennessee

Such a sloppy company.. April lied about my vehicle being delivered. It was never picked up. Jessica was rude and kept changing her story about why the vehicle was never picked up. Paid $90 and my vehicle still wasn't moved. read more

Would NOT use this company, poor customer service, charge and send you equipment you don't and take advantage of a person in need for out of town. Does not return phone calls, when you call it's "we are seeing what we can do" "will call you back" Not cheap!! Only thing I can say is the drive was nice and got there in the hour they said. But did Not need the biggest truck they had, we only asked for a bottlejack! read more

Donot use THIS COMPANY ! The driver came out to jump off my car, and he locked my key, coat in the car.The driver was not able to unlock my car door after trying several times. Also the driver left my car with the trunk open, I told him I would be right back and when I returned he was gone.. After the fact, his manager Paul would not answer his phone, I feel I should be reimbursed for paying out of pocket to get my car door opened read more

if I could leave zero stars, I would leave zero. This is by far the worst company I have ever dealt with. They answered the phone and when I told them where I was located, they told me they'd have someone sent within 30-45 minutes. 45 minutes later, I call back and ask how much longer until he is here. The dispatcher tells me that a driver has confirmed our location and is on the way. I asked his current location and they tell me that he is on Eastman Road. Where I am located is 2.1 miles away from Eastman Road. Fast forward to 45 minutes later. I call the dispatch yet again. I asked how much longer until he was here and I was told that there was a problem and he will be another 30-45 minutes. None of this makes sense. I then call and get put on hold with "Jose" yet again and he tells me that he cannot give me more information. It is now 3:24 AM. this is by far the WORST company I have EVER dealt with. Save yourself the phone call, headache, raised blood pressure and battery life. You'd be better tying your shoe laces and start walking. I'm pretty certain this company has one driver. I can't imagine how this company is still in business. We literally called a guy in Bartlett and he had his own trucker and came out here within 40 minutes. Shout out to Jose on being the absolute worst dispatch known to man. I'd recommend him finding a new job. read more

So Geico informs me at 7:30 this morning that an ETA on a tow is 2 hours. I wait 4 hours later, at 11:30, to call Davenport directly about the tow for my car. A woman puts me on hold, then comes back on to tell me they will be here in about 45 minutes (12:15). I call back yet again at 1:30, she puts me on hold and I believe she hung up on me. I call again and speak to a man who tells me I'm not in their service area, but the driver was at the police impound and would head to me next. Never came and I am not surprised. They lie and are not dependable. Do not use them...unless you want to wait for a tow that will never come. I called Geico and suggested to them that they stop dealing with them. read more

If I could leave no stars, I would. I was put in contact with this company through my insurance, and after waiting TWO DAYS for someone to tow my car, this company canceled on me thirty minutes after someone assured me a driver would be here within in 45 minutes. If I ever need to have my car towed again, I will be sure to request that my insurance NOT use this company. read more

I wouldn't leave one star if it'd let me. I had my insurance company dispatch Davenport's Towing on Sunday Sept 19th at 7am. Said they'd be at my home to change my tire at 12:39pm. Never showed up. I called Davenport's at 1:15pm they said they'd have a tow truck here at 3:30. Assured me one was coming. At 7:30pm I called again. Said they'd have a tow out here at 7:00am Monday morning. At 8:15 I called. We'll have someone out there at 10:00. Two days I waited for them to come fix a flat tire. No one from the company called and said they weren't coming. The worst... read more

They can handle any tow ranging from motorcycles on up to tractor trailers. The best recover crew I've ever worked with on a recovery scene and so much more. I would recommend these guys to absolutely anyone that needed a tow read more

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Chris was our tow guy and he was very nice and patient. My car was parked in a tight spot but he made it work. Great company

They came to me. A damsel in distress. They were contracted by my geico insurance. He came to replace my tire that had a pipe in it with my spare. He was very courteous came quickly than I expected and made sure the lug nuts were on tight. He also ensured his safety as well as my own. read more