Had a roadside assistance tow through State Farm. Was never contacted by towing company after…read morewaiting nearly 3 hours. State Farm rescheduled with different towing company and was able to get vehicle towed in a timely manner. Thank you to State Farm for assisting but I cannot recommend elite towing.

Picked up my car as requested & delivered to a different repair shop. In a timely fashionread more

My son, who is a college student, recently had an encounter with a female employee from this…read morecompany, and the level of disrespect he received was completely unacceptable. Let me be very clear: respect is NOT optional. If you want respect, you must first give it-regardless of someone's age. Being older or working for a company does not give anyone the right to talk down to others. The way she spoke to him was unprofessional, rude, and completely out of line. No customer should ever be addressed in that manner regardless of age or race, especially a young man who was only simply trying to conduct business the right way. And once I receive the video of the interaction, I will upload it here so others can see exactly how she talked to him. This type of behavior should not be ignored or excused. I truly hope this company take this seriously and holds their staff accountable, because customers deserve better-much better-than this.

So very helpful! Our car just up and died! Picked us up and took us to a motel and towed the…read morecar. Extremely professional and helpful!

This was the work and orchestration of my Heavenly Father!…read moreInitially, Craigen's was only supposed to move my vehicle from shop #1 to shop #2 because the 1st AAA driver took it to the wrong place. I called shop #2 to let them know my vehicle was on the way due to a AAA error. I was THEN told they didn't do the work I needed. At that time, Savanah from Craigen's called to confirm the move. I was in a full face of tears because i was thoroughly confused. I explained what just happened and asked if she know of anyone who could fix my truck. She had such a peaceful demeanor and that was very calming. She placed me on hold and Joshua picked up the phone and gently asked me to explain the issue. I did and he was confident that they could take care of me. The entire experience was so overwhelming for me but the staff at Craigen's gave me so much peace. Johnathan was the tow truck driver who called me to let me know that he had picked up my truck and then called me back to let me know that it had been safely delivered to their shop. That was great news!! I talked back to Joshua after a confirmed diagnosis and we got the ball rolling. He was so patient with me and that was very important. They got my motor replaced, it cost me an arm and a leg (not their fault...lol) and provided A1 AWESOME CUSTOMER SERVICE. Thank you Joshua, Savanah and Johnathan!!!

I don't even know how to start this review. First off, I won't be back…read more I dropped my Kia off a week ago. A couple of days after I left it with these guys, I found one of the fly traps I had bought had been torn open and looked as if the powder bait had been thrown around my back seats. If anyone has any clue what that smells like you would understand my gripe. To those that have never smelled that kind of fly trap, I would describe it as rotten garbage with a heavy fishy odor. That's what my car smells like and in this heat... Oh yeah. So today I went to check on my car, to find my window rolled all the way down. Did anyone see the weather yesterday or last night? The driver seat is soaked completely through, all of the dashboard is wet. There's standing water in the door cubbies, the car is full of mosquitoes, and that fly bait smell is really driving the flies mad. Really, Craigen's? What did I ever do to you but try to bring you business and give you money? Now I'm sitting next to my car with jumper cables because not only was my window down, but the door was left ajar also and the battery is dead. As long as my car was there I never received a call to touch base with the status of the repairs. I was only told yesterday to leave it there for a few more days. This has been a disappointing and stressful experience.

I highly recommend. They answered the phone in person and were quick to arrive to toe my car that…read moredied at a busy intersection. Less than 20 minutes from the time I called to their arrival. Pleasant and quality job getting my car loaded, home, and unloaded.

From the owner: Introducing 1 Memphis Towing, a family-owned and operated business that is taking the towing…read moreindustry by storm. Founded in 2023, this company has already become a respected name in the Memphis area. As a result, 1 Memphis Towing has quickly gained a reputation for providing reliable, efficient, and professional towing services. Whether you find yourself stuck on the road or in need of vehicle transportation, 1 Memphis Towing is committed to going the extra mile to ensure your complete satisfaction.

Mr. Roadside Towning provided excellent towing service. He was affordable, arrived pretty quickly,…read moreand loaded it properly. He even walked me through the process of delivering it to the Parts & Services department. I highly recommend Mr. Roadside Towning.

Called and I was responded to tow my car within 30 min ( as promised). Responsive, professional and…read morecourteous. Highly recommended!!

Great dependable towing company. The owner arrived on time and got the job done! The owner was…read moreprofessional and took his time doing his job.

There's a reason this guy is the one you see towing folks around town. Is competitive in his…read morepricing, is ACTUALLY 24/7, courteous, respectful, on time, professional, and he picks up the phone when you call, which is nice seeing as I called 10+ tow companies and almost half picked up. This is the place you need to get to tow you. Go ahead call around, cuz this is where you will land, and you will not regret the decision.

Had these fellows pick up my broke down truck several times; always superb service. Very friendly…read moreand cooperative.

They came and towed my boyfriends car at 1:30am Saturday night/Sunday morning. I just moved into my…read moreapartment complex and my boyfriend was over for the night. He was parked slightly on the line and they towed his car for "double parking". They damaged the car during the towing , put the car on the truck wrong multiple times to the point my boyfriend had to step in and actually HELP fix it. He has recordings of them telling us (with proof of their faces) they would return the car because they damaged it , which they did not. We also have pictures and videos of the damages they caused with before pictures luckily.They are greedy for money, Rude , inconsiderate and the whole process was very unethical and could have been handled differently. We are already in the process of taking legal action for the damages to the car, do not use this company for towing needs and if your apartment partners with this company be careful they are snakes!

My car was serviced my a oil change company and immediately started giving me issues. On the…read morehighway it completely stopped. I called around for a tow company and I found this company. His service is above and beyond anything I have ever seen. I was on a tight spot on the highway and seemed impossible and when I say he went above the standard and came up with a plan that not only was successful but also reasonable prices. If I can recommend him twice I would. Call him and he will get the job done no questions asked. Godsend, diligent, and determined. Thank you for your help and service you provided for me and my family.

Bagged into a handicap space for 10 minutes to take my pregnant daughter things inside her…read moreapartment in Tunica Ms , five minutes later my truck was towed .Leaving us stranded . This company is a scam who targets people who are down on their luck . Terrible company I hope they are sued out of business

These RACIST idiots charged my husband $328 to pick his car up after being on their lot for maybe…read more10 hours; WE PAID IT. His car was missing a battery and we needed to install a new one in order for us to move it, which they wanted us to pay $75 for. Our mechanic simply asked them how can we move the car without the battery; because of him asking this question they then decided to block our car in and demanded that we pay ANOTHER $375 to let us off of their lot. My husband offered the $75 just so we can go on about our way, BUT NO!! Every time my husband asked about us being able to leave peacefully, they taxed $100 just for us to leave. Needless to say, we were not able to drive away in OUR car.