Working awith Bill and his amazing assistant on our 3-yr home was a wonderful pleasure. The quality…read moreof work was outstanding and the attention to detail was more than anyone would expect!! We'll use them for years to come and refer out entire neighborhood! Thank you for making our home beautiful again!

Absolutely awful. Tanner, the idiot mumbled and stuttered his way through our interaction was even…read moreworse and "cleaning". He was gross, disrespectful, untalented, and shockingly bad at his job. This is really remarkable considering the fact that you can be a complete tard and still clean a carpet. Somehow Tanner was too stupid to even clean a carpet.

Very poor communication skills. Rude. Doesn't know how to attach bids/quotes to emails.read more

This company is great!!! We had 3 other companies promise many things…read more Aussie Flooring really came thru with all they promised. Alan and Jaime know their business and I would recommend them highly!! Very professional, in a friendly sort of way. Thank you Alan....I LOVE MY FLOORS!!

Worst experience!!!!!…read more I had my chairs cleaned by this company pacifically Kevin. When I scheduled my appointment, I had confident that they would remove the stains off the my chair. The stains did not remove, I wished as a professional carpet and chair cleaner that he would observe the stains and let me know if they were not removable. And if he thought that they were not removable that he wouldn't further, the cleaning . The stains were food stains, so I didn't understand why it didn't come off. When I called and mentioned about the stains still being there, Kevin was very unprofessional about handling the situation. He asked me not to call him anymore, when all I tried to do was explain to him that he should have observed my chairs and not further the cleaning if he thought they were permanent stains. It was a very disappointing experience, I had to cancel my carpet cleaning for my rooms because his job was horrible and how he handled the situation was even worse. .

amazing service! Kevin was incredible, integral, didnt try to add on any extras. told us it should…read morecome out fine as is. It did! we have a 2 story. 3 bdr, and we were so happy and very appreciative of Kevins help. we WILL use them again. and, the pricing was fair

Verona did a horrible job at installing my LVP flooring. I had them do every inch of my 1700 sq ft…read morehome. They neglected to level areas of concern and the flooring came up within a year in my kitchen and loft. In addition, there's a "bubble"in my bedroom and the floor has chipped from our toes catching on the raised areas. I went into the store in Laguna Hills and told Mick my concerns. He said he'd send Bailey out to look at it but no one showed up. I went in again, left messages for both Bailey and Mick on their cells, and no one responded . The store closed up. They installed 5 years ago and were a referral from a friend. I'm extremely disappointed as it cost me $15,000 plus $5,0000 interest as I financed with my credit union. Shame on this family for ghosting me and not standing up to their warranty!

This is going to be a long, detailed review. So, before I begin, let me just say I chose to go with…read moreBailey Taherian and Verona Kitchen, Bath and Flooring after having interviewed and receiving plans and bids from 11 different General Contractors as far North as Buena Park and far south as Escondido. Bailey got the business for one simple reason. Besides handling my project as if it was his own, he has a passion for what he does and takes responsibility for his work and that one key differentiator is COMMITMENT. When I discussed my project with all 12 companies, you can imagine I expected pricing all over the place. To my surprise the price was pretty consistent. And when I discussed the timetable and commitment in completing my job, and the people they use, things were all over the place. Bailey uses his own crew he's been using for over 15 years. Some people are on his payroll. Others are assigned the job and only work on your job. And when it came time to sign my contract with him, I demanded a timetable we could both agree to and I could hold him accountable to, and he didn't squirm like the others did. In the day of COVID, of course there has to be some exceptions. Materials will be back ordered. People could get sick. Things can happen. And over the past 3 months, they did. And it proved to me in hindsight that thank goodness I went with Bailey and Verona KBF. Like everyone else with a phone call. Then I was asked to come to the showroom which was annoying as heck. But my wife and I went there. Met with his brother Ben, and then with Bailey once he got an idea of what we're looking for. I realized why at that point this is going to require work and going into showrooms and meeting with the contractors and designers. Fortunately for us, Bailey is like a thoracic surgeon that also does plastic surgery. He's got construction knowledge meanwhile an eye for interior design and all things remodeling. I'd like to mention how gracious and polite Bailey is. Always referring to us as Mr. and Mrs. 6 days into breaking ground on the master bath remodel and we get a slab leak!! Construction stops and we decide to Pex Pipe the whole house and get that over with since we have copper pipe leaks to deal with here and there. $6k later and 3 days behind, Bailey kept work moving forward to catch up on lost days by working around the repipe guys by demoing the kitchen since the house was already blown up. Then as if that wasn't bad enough water was still coming up from the grout so it turned out we had mold and had to get a water damage company out and do mold remediation!! See review under Sunny Hills Restoration. Bailey still somehow found other work he could do to have as little down time as possible, and took advantage of when we were in a hotel when the mold guys were clearing the house to do other stuff. Always doing things to ensure the timetable we discussed. Anyone else would have used this as their "oh well I guess we can't do anything" excuse. Not Bailey. When it came to all of our hardware he had all the connections to get me the top of the line bathroom fixtures like Grohe at discounted pricing with his distributor. He saw our old can lights and replaced them with the new LED lights at no charge. We decided that was so nice that we wanted the flushed LED lights in our master bedroom, walk-in closet, and two other bedrooms and he did them at his cost. Bailey's crew, Pedro, Jesus, Pablo, Jael, Jose, Leo to Antonio who did the kitchen backsplash, Jamshid who did our custom cabinets. They were all like family. Just amazing. Always adhering to COVID rules even when we weren't and we'd let our guard down. Always clean up before they left and we'd feel like they never were there for the day. They tried as best as they could to make our life as least intrusive as possible. Besides all of these attributes, they all have such great talent and so good at what they do. Never did I worry about anything getting messed up. And if anything ever ran into a snag, he'd tell me how much extra it would be and what my options were and what he'd do and what he suggests. Even the Pex Pipe guy asked me who's doing your project and I asked why and he said because they're doing it right. He asked if I was paying extra and I said no. When I told Bailey he said it's his reputation on the line and doesn't want someone to come years later for something that went wrong. The most important thing I found here is TRUST. There is no price you can place on having 100% trust in the person you're working with and that's what I got with Bailey and Verona KBF. I referred several people since, including a neighbor who used him for a kitchen remodel and very happy. I highly recommend Bailey and thank him for his excellent work with us.

Bob is one of the nicest people I met during my journey for new wood looking tile for my home…read more Although I didn't end up purchasing tile from Sierra Tile, I wanted to write a review about how helpful he was. I would refer anyone to them before going a there else!

Extremely mean, rude, and unhelpful. I purchased tile in Los Angeles, needed it immediately, so…read moredrove 2 hours in rush hour morning traffic to distributor, Sierra Tile in Anaheim, to pick it up. The overweight bald guy, impressed with his "importance," (he's a flunky in a tile store, for God's sake) was not only unhelpful, he was nasty. I'd stay away from this place. Lots of nicer people in other tile stores.

Servpro of Laguna Niguel I called to help me with my condo in Laguna Niguel that has issues at the…read morecondo. I found find out that they're not contracted through the HOA Seabreeze management of that place and I've been trying really hard to find the exact Servpro that they sent out to check it out, to no avail. at least George from Servpro of Laguna Niguel would talk to me and give me some information, and express his willingness to help me with my problems. The Servpro working for the HOA of the Mara villa Homes is dragging their feet on this.So I guess Seabreeze, is not helping me with getting it fixed. So screw the rest of them, maybe time to lawyer up and kick their but. but George is a good guy. He said he'd work on it right now, even though Seabreeze is dragging their feet.

Willing to remove this when resolved. Used SERVPRO last year for the removal and dry out after a…read morewater leak. As part of that service, they subcontracted a business call Scott's Plumbing to remove my washer, dryer, and fridge from the affected area. Well, these geniuses they hired and were responsible for broke my downstairs window rendering it inoperable, and refused to fix the issue for almost a year now. To add to it, their subcontractor has continued to send me an invoice for the removal for months and refuse to correct the issue. I've tried reaching out for months to get this resolved, but yet I received another invoice. Fix this ridiculousness once and for all and this review will be updated.

This is my third time using this carpet cleaning company. Mr. Edgar arrived on time every single…read moretime, very polite and the job is amazing! I so much recommend Miners Carpet cleaning, brought my rugs back to life and looking like new, All stains and spots gone! Fast drying is a plus for me Thank you so much and will be definitely reaching out in the future!

Re: Miners Carpet Cleaning service…read more Poor and Horrible customer service! Made an appointment a week ago for Sunday 5/2/21 at 11am. They were a no show. No one called me to cancel, no one called me at all from this company. I tried calling the place to find out if they are coming out to clean my carpet, I left a message and I have not heard back from this company. We had moved our furniture prior to them coming and no one from Miners carpet cleaning ever came. I'm now forced to find another carpet cleaning service after this one wasted a whole week of my time. Not a happy customer.

Steven and his team were incredible, thorough and the cleanest crew I've ever seen! Given that the…read morework was done in my son's bathroom, their cleanliness and speediness was very important and appreciated for safety measures. I hope I never have a mold issue again, but if I did, I'd know who to call!