Since DirecTV teamed up with AT&T the service has been absolutely awful! The hold times are in…read moreupwards of an hour and every single month the bill comes in higher and you have to spend an hour of your time calling in and getting it corrected. I have to waste time each and every month with them. I definitely do not recommend if you are being routed through AT&T

From the owner: DIRECTV is the nation's number 1 digital satellite entertainment service provider. Using the most…read moreadvanced satellite technology, we deliver access to more than 250 channels of programming to homes and businesses. Now introducing DIRECTV Stream, the best of live TV and on demand. Stream local & national channels you love and thousands of On Demand titles. All your apps in one place and access to 7000+ apps like HBO Max™, Netflix, and Prime Video on Google Play on our exclusive DIRECTV Stream Device, with no annual contract.

I'm not mad at what they are providing. I have been doing just fine with what I have. The customer…read morerep could be a little more helpful when I call, but the job gets done.

They send you the stuff and you have to figure out how to set it up. Like Ford sending unfinished…read moreEdsels to dealerships with the parts. So many new features the mechanics didn't know how to install them.

LIARS LIARS LIARS LIARS LIARS LIARS LIARS…read more A company doesn't get so many consistent one-star reviews for good service. If anyone is considering using their services, hopefully, these consistent negative reviews will help you make a decision to pick another vendor. LIARS LIARS LIARS LIARS LIARS LIARS LIARS Q - What happens AT&T when you outsource and off-shore your customer service department? A - You get a lot of pissed off customers that will flock to your competitors. I am now one of them. Despicable treatment by a group of totally untrained, uneducated, incompetent L I A R S First call 10/17 - This is where I lost 51 minutes of my life trying to explain an issue to their incoherent representatives. First Eileen who was totally useless. Then her 'supervisor', Jasmine who guaranteed me I would receive an email from someone on their tech team within 72 hours, Ticket #1-236907879796R2. It sounded far-fetched, but I gave her the benefit of the doubt. 10/24 - As anticipated, no response. Called again and spoke with Sierra who again, was of no use. I asked to AGAIN speak with a supervisor. After waiting for 1 hour 27 minutes (stupid me) with her coming back on the line every so often to assure me that the supervisor was coming, she disconnected the call. I guess that was her way of letting me know that a supervisor wouldn't be coming after all. Right back at you AT&T/DirectTV. Tomorrow, it's my turn and I will be one to hit the disconnect button and terminate your services.

If possible to give 0 stars I would! 1 week w/o internet. And I depend on it to work. I am mad at…read moreAstrea https://www.facebook.com/AstreaConnect?mibextid=ZbWKwL ! The tech did not even call yet! And my problem is listed as "high priority" to them. Since I need ethernet connection to work with video calls satellite is not an option. If I were you I would NEVER choose Astrea Internet as your service provider (Yes, I am in a campaign against them!). Any suggestions of service in the Kekoskee area of Mayville?

Had all kinds of billing issues in the past especially if you upgrade or downgrade your service…read more Every few months there are outages that last an entire day. They did poor work running wires and cable to.other rooms. Customer service is poor. One day I called at 5:15 pm.. Sat on hold until a few minutes after 6 to be told customer service is now closed call back tomorrow. A couple times on a Friday I called to pay my bill over the phone. I was told there was a staff meeting to call back later. Cable service is alright. Internet has outages once in a while but when it's up, its does the job. I attached pictures of how they installed the cable. They've been promising for four years to straighten this out.. but I guess they would rather have techs do a service call in the middle of winter and 2 feet of snow to change frozen splitters

Mark is very easy to work with and Ken was a great installer. Didn't leave until he had EVERYTHING…read moreworking in tip top shape.

Mark is exceptionally unprofessional and ignorant of basic salesmanship. He contacted me claiming…read moreto have a better "deal" on the existing internet I had for my elderly parents. He told me the prices he offered, which were the same as I currently have, and I politely declined. He then decided to resort to using profanity. I believe he also attempted to use some form of condescending language, but it was difficult to ascertain given his childish intellect.

Our internet went out on Friday morning and I called customer service only to be connected to…read moresomeone overseas. I went through the system check with them and couldn't find anything wrong then we got a notice that they had an outage in our area. Four days later it still wasn't working. Called again and after an hour was able to get someone who spoke fluent English but that still didn't fix my problem. They said they would send a technician but it wouldn't be for five days! Needless to say we canceled our service

From the owner: CenturyLink offers a complete suite of broadband communication and entertainment services for…read morebusiness and residential customers. Residential services include reliable local and long distance home phone service, high-speed Internet including Wi-Fi, and satellite TV from DIRECTV - all on one monthly bill. For businesses, CenturyLink has a comprehensive range of flexible and integrated telecom and data communication services designed to help home offices, small businesses, medium sized businesses and enterprise business clients be more productive and communicate with their customers. Telecom solutions include local phone service and equipment, data services, long distance phone plans, Business-Class High-Speed Internet (DSL), mobile phone plans, satellite TV from DIRECTV, high capacity data network services, voice and data communication equipment and Managed Network Services (MNS). CenturyLink, the result of the merger of CenturyTel and EMBARQ, brings together two outstanding companies to create an industry-leading communications and entertainment organization. We operate in 33 states, with more than seven million access lines and more than two million broadband customers. CenturyLink believes that by focusing on the communities the company serves and by employing common sense and practical ingenuity, it is able to provide customers with a committed partner, dedicated customer service and innovative products for work and home.