The sales were handled very low pressure and professional. The installation of our new floor was an…read moreamazing experience. The installer (Pete) ran into major problems right away and worked his butt off to get the floor prepped. The result of his skill was above and beyond anything we expected. I would give them 5 more stars if I could!

You can't deal with nicer people Mario Riche and the rest of the crew top notch serviceread more

I worked with Serg of Modern Flooring to replace my kitchen floor. He was great. He had two other…read moreworkers with him and the three of them worked together to remove 4 layers of floor - yes - 4 layers, replace the subfloor and then place a product that would work for our family. Serg took the time to work with me to find something that fit my preferences and my budget. He was very receptive to all the feedback I had and was very responsive and communicative. I would recommend Modern Flooring to anyone - also, they are currently expanding to offer renovations as well.

We had Serg and his crew replace several rooms floors with luxury vinyl planking…read more The house is 180 years old and there were a couple of challenges that Serg sorted out quickly and efficiently. The floors look incredible. Serg has an attention to detail that is exceptional. The while job took a week and Serg set the timing up so we were minimally inconvenienced. Did I mention the floors look incredible? This is the kind of service and fairness you hope for when hiring a contractor. I would recommend these guys in a heartbeat!​​

The service was outstanding. when you go in their service is to match the product to fit your…read moreneeds. They can turn your house into a home! Highly recommend.

We want hardwood floor put in one of the rooms in our house. I called to ask about their products…read more The man who answered the phone was extremely dismissive. He told me I would have to come in to talk to someone. I asked if I needed to make an appointment and he said no. A week later, I had some time to stop in, so I did. I was greeted by a woman and I explained what I was looking for. She told me she could not help me because they only help people who have appointments. I explained that I was told a well earlier that I did not need an appointment. She was equally as dismissive as the man on the phone and didn't even offer to make an appointment for me. She just let a prospective customer who was very willing to commit to hardwood floor installation walk out the door. Terrible business.

If I could go lower I would. The sales staff are first rate, specifically Harold. The installation…read moremanager and carpet installers are beyond bad. I have a seam that can ben seen from space and they will not address the problem. After countless calls and txt mgs... they just ignore me. The worst carpet place in WNY.

Horrible experience with this company. They ordered the wrong carpet for the wrong room. Living…read moreroom torn apart for 2 months while waiting for replacement. Charged for extra carpet for room that was their mistake. Terrible customer service. No one returns calls and they are rude when finally talking to someone. Would never use this company again and recommend you get your flooring elsewhere. Horrible experience. Little to no restitution for their mistakes and my inconvenience.

Cannot recommend him enough. Arrives when he says he will, works long days and cleans up like he…read morewas never there. When several unforeseen issues arised (200-year-old house) outside of his scope, he fixed them on the spot when he could've easily said, "Call me when you get that taken care of." Takes ONE client at a time, so isn't disappearing for days or weeks on other jobs. Couldn't be happier with his work, demeanor and attention to detail. Only wish we'd found him sooner!

I found JW Elite to be highly professional in the way he completed the projects he was hired for. I…read morethought his fees were highly competitive compared to other contractors and as a matter fact I feel like he almost under charged me. I have hired him to do several jobs, including building a bridge, remodeling a bathroom, roofing my home after a storm, residing my home, installing a walk in closet and installing windows. I wouldn't hire anyone else. He's quick, quiet and efficient in completing these tasks. Excellent just excellent.

installed my whole house windows at 1/3 the cost of Anderson for the exact same windows. great…read moreinstallers and very happy with windows and price!

All I wanted was an estimate to replace a shower. The bullshit line "you wife has to be there" …read more.. this is a tell tale sign to RUN from these clowns. Vinyl Outlet pulled the same crap. Good God.

Roger came into my home knowing I needed a simple repair and immediately started talking about…read moreripping through my walls and rewiring my house. The original number he came up with was something like 25K (for a call about a light switch). We seemed to have reached some sort of agreement; and since I'm facilitating selling my mother's house, I got them in touch. Things seemed fine with the lesser fix of 2K. Two weeks before the house goes on the market, I text him and he tells me verbatim "I'm not fixing your electric". Pièce de ré·sis·tance, he blocks my number. 1. My mom & stepfather flew out from CA and fixed the problem in about two hours (along with a bunch of other things him and his buddy Austin left halfway finished: those took several days). 2. I don't think Roger's even a licensed electrician, and if he is, he needs to go back to school. 3. And wouldn't ya know it, he charged me $150 to do less than nothing--He pulled out wires and plates, ripped off part of my door frame for some reason, and then just left them for me to deal with. I wouldn't let this guy anywhere near my house again.

Roger was helpful and straightforward about adding a dishwasher to our kitchen. Previous owners…read moreremodels to the kitchen made our original idea impossible (without another full remodel) but he built a separate cabinet and get the dishwasher installed. It's a completely functional fix until we're ready to do a full remodel.

Normally estimates for flooring replacement are given to solicit business and compare costs. While…read moreI've read great comments about Tom's work, when I called for a quote for damaged flooring, his policy is to charge a $300 "retainer" fee. He was very adamant about his retainer fee. Sounds like this guy is tired of doing quotes and not getting the business. His retort following my question for a free quote as I was trying to gather estimates from other local flooring companies was "I don't work for free!". My response is "sure, I'll give YOU $300 for free when your quote comes in over and above everyone else and don't choose your services" [I didn't get a chance to tell him that as he hung up on me. I guess I deserved it]. Folks, beware of the $300 retainer fee! Seems like Tom was having a bad day. Watching you Tom...

Doing business with Tom was a pleasure. He is very knowledgeable and he was helpful during the…read moreentire process. His suggestions were resulted in a perfect experience. The wood flooring we purchased was of high quality and the installer was precise in his installation. The job was completed on schedule and at a fair price. I recommend Precision Flooring, you will not be disappointed.