Truly SERVICE in every sense of the word. These folks know their products well and want satisfied…read morecustomers. After having purchased my tile at Madison, I didn't bother to shop around for price on a rug pad. Having just spent 10G on hardwood install, a proper pad was necessary under my wool oriental carpet. Can't ruin new hardwood! The store was incredibly busy mid-afternoon. I waited patiently and was rewarded with great pricing on the perfect product. I will never shop anywhere else!

Madison Floor in Tonawanda did an excellent job installing my new kitchen floor. They arrived when…read morescheduled and completed the work in the time they estimated. The installers Joe and Chuck were true craftsmen. Thanks Madison for a job well done. Bravo.

Although this guy is very respectful and polite I would only recommend making a payment when half…read morethe work is done or complete. He gave me a labor price of $6,750 and he had guys put a days work in at the end of the day Brandon shows up I gave him $1,000 and his guys showed up a couple more times here and there in the evening to finish hanging drywall for a total of 16 hours. Brandon stopped communicating after some empty promises that he made for his guys to show up and finish the work. The drywall wasn't finished as well as the other work.

Very qualified. Prompt response time. Prompt service. Highly recommend. He removed a tile floor and…read morereplaced with linoleum. Very pleased with the results. Looking forward to doing more projects with him.

This company gave me a quote on a room renovation project that I had created. They came out and…read morewere extremely friendly, but I kind of had the feeling that they hadn't done this before. When they left, I did some research and discovered that their core business is cleaning. I reached out to them and expressed my concerns. This is a business with no online presence other than Yelp and there was no way that I was going to give them thousands of dollars up front. It was a friendly correspondence and I stated that - despite their lack of online presence and experience outside of cleaning, I would still like to work something out with them. I asked for references and pictures of rooms were provided. I asked if I could contact the client - I never heard from them again. Be careful out there.

We needed our apartment deep-cleaned, and the team exceeded our expectations. They responded to our…read morerequest the same day, scheduled quickly, and had everything completed within just a couple of days. Their work was thorough, attentive, and went beyond what we asked for. On top of that, their rates were very reasonable. We couldn't be more pleased and would gladly recommend them.

Carpet Gallery is one of the rare places that makes me happy to spend money there. Every person was…read morefriendly, helpful, and professional. They provided exactly what I wanted in a timely fashion, and the result is beautiful!

From the owner: Our "Price. Service. Selection" commitment is supported by our American-made promise. We know the…read moreimportance of keeping jobs here at home, the integrity and confidence that American products offer, and the pride that comes along with an American-made purchase. For those reasons, we are proud to offer all American-made flooring products, including broadloom carpet. You don't get that kind of commitment from other flooring dealers.

Came multiple times to measure and confirm and still got it wrong. Carpet was directional and was…read moreoff angle in all installs. Including one area where the direction changed 90 degrees (see pic)-- after I was assured multiple times that this would not be an issue. Even the bound rug was not cut right. I'm done.

The salesman was OK until he sold me the product , and it was installed. The guy did a terrible…read morejob. I called and talked to my salesman Dean and he didn't want to hear about it. He heard about it anyways I was very upset.More upset that he didn't care. Then somebody's called me and told me somebody's gonna call me and make it right. Nobody has contact me since this is a few months ago. , I will never use them again terrible.

Needed a living room carpet stretched out and cleaned. Called on a Thursday guys came out Monday…read moremorning. Did a great job very thorough and the carpet looked great when done. Glad I found them overall recommend if you ever need a carpet repaired and cleaned.

We are selling our condo and needed the rugs cleaned. This included two bedrooms, various closets…read moreand two sets of stairs. Bradley, the owner, came and cleaned the rugs. He was very meticulous and thorough. Bradley ensured the job was completed to my satisfaction and it was. He actually exceeded my expectations because I thought the stairs would never look like new, but he did it! I highly recommend Carpet Star. Bradley is a consciousness owner.

Asked owner for trim threshold that was told to me by his guy Greg that would leave one and it…read morewasn't with the material told me wasn't part of the deal Ok I told him but his kid said they would handle it from original deal; their customer Service is not customer centric especially with their original installer from my original review. Arrogant sales man and does not listen Go else where or get Greg to do side work he the polite one

My husband and I have bought carpet and flooring from here for years. Never a complaint and…read moreexcellent people to work with!

If I could give a negative star I would. The total experience was awful. I was suppose to have both…read moremy living room and upstairs carpet installed on Oct 10,2018. Living room carpet was installed on that day, however, the upstairs carpet was sent to the warehouse in the wrong color. The correct upstairs carpet could not be installed for an additional two weeks. Finally got upstairs carpet installed on October 24th. After the installers left, found that money was missing form my son's room and two of may other son's drawers from under his bed frame the clips were broken off during the removal of them to clear room for the carpet. I reported missing money to the owner who was very sorry and was looking into the situation. Later when I reported to him about the broken drawers which no longer sit nicely in the tracks...I have had complete radio silence from the business. I will never do business with this company again. The whole experience has left a bad taste in my mouth. Completely unhappy

From the owner: Allasen Carpet is Buffalo, NY's premier destination for high-quality flooring solutions. We…read morespecialize in selling and installing a wide range of flooring options, including carpeting, hardwood, laminate, sheet vinyl, luxury vinyl, porcelain, ceramic, and stone. Proudly serving Williamsville, Orchard Park, Clarence, Tonawanda, Kenmore, and the Greater Buffalo, NY region, our team combines expert craftsmanship with personalized service to transform your space. Whether you're renovating your home or upgrading your business, Allasen Carpet delivers durable and stylish flooring tailored to your needs. Contact us today for a free consultation! Saturday and Evenings by appointment only