Met with owner to discuss suggestions for replacing carpet with hardwood floors. Mike's…read moresuggestions were creative and we loved the outcome. The staff that removed the carpeting and placed the new floors were gentlemen and kept the work area contained and neat. Highly recommend MP Caroll.

MP Caroll was fantastic to work with. Our floor was damaged and needed to be replaced. We decided…read moreto change the color, which then required the stair treads to be sanded and stained to match the new floor. We went with MP Caroll because they had the professionals who could do the floor tear out, installation, and sand and re-stain the stairs. It was far more convenient than having to hire multiple contractors. Throughout the process, no matter how many question we posed in person, over the phone, or via email, they were always pleasant and nice. They are first rate. My wife and I highly recommend them. I was concerned if they would be able to stain the stairs to match the floors. The new floors were a darker stained white oak and the stairs were red oak. They surpassed expectations. Our new floors and the re-stained stairs match the floor beautifully. Kevin & Maria Miller

Truly remarkable team. They get the job done and they do it right! They are the most knowledgeable…read moreteam I have had the pleasure of working with. And have a member for every job possible, electric, plumbing, etc. If you need it done they will get it the way you need it to be happy. I could go on but I will let the pictures speak for themselves.

Dale was supposed to install a bathroom exhaust fan and put more storage in the garage rafters for…read moreme. He told me he would perform all of the work and have a helper with him. When the day of work arrived, two other guys came to do all the work and Dale was here for less than an hour to collect his down payment and "make nice." Guys that put the fan in didn't wire it properly. Then they did less than half of the storage in the garage. And in doing so, cracked one of my support beams. Then proceeded to re-install my ballast so that when I opened my garage door for the first time, the garage door cracked the ballast and sent glass bulbs flying everywhere. I have scratches on my car which was in new condition up until then. When I called Dale to complain, after relaying all of my concerns to him, he proceeded to yell at me on the phone saying that he never stated he would be performing the work, that I was thinking of another contractor, and that if the "mess" the broken bulbs caused was too much for me that he would come over tomorrow to clean it up. I then told him I wasn't comfortable having him or the guys he hired in my house to fix or clean up anything. Dale is lucky that he already cashed the down payment check because for the issues, time, and money they have caused me I would have canceled that check. As it is, I am out more than $500 and will have to have all of this work re-done. STEER CLEAR of Dale and Hibbard Home Improvement. You will regret working with him. **Edit to add** I filed a complaint with the better business bureau, who I am confident will do nothing to help me rectify this situation. And to make matters worse, it not appears that Dale has hidden my review from other Yelpers. Very shady.

Roger came into my home knowing I needed a simple repair and immediately started talking about…read moreripping through my walls and rewiring my house. The original number he came up with was something like 25K (for a call about a light switch). We seemed to have reached some sort of agreement; and since I'm facilitating selling my mother's house, I got them in touch. Things seemed fine with the lesser fix of 2K. Two weeks before the house goes on the market, I text him and he tells me verbatim "I'm not fixing your electric". Pièce de ré·sis·tance, he blocks my number. 1. My mom & stepfather flew out from CA and fixed the problem in about two hours (along with a bunch of other things him and his buddy Austin left halfway finished: those took several days). 2. I don't think Roger's even a licensed electrician, and if he is, he needs to go back to school. 3. And wouldn't ya know it, he charged me $150 to do less than nothing--He pulled out wires and plates, ripped off part of my door frame for some reason, and then just left them for me to deal with. I wouldn't let this guy anywhere near my house again.

Roger was helpful and straightforward about adding a dishwasher to our kitchen. Previous owners…read moreremodels to the kitchen made our original idea impossible (without another full remodel) but he built a separate cabinet and get the dishwasher installed. It's a completely functional fix until we're ready to do a full remodel.

My husband and I did our research prior to selecting a provider for new carpets. We got quotes from…read moreand looked at product from many businesses and felt Kenny Carpets was the right fit for us for many reasons: - the price was reasonable and in our budget - they could deliver/install the carpets in a few weeks (another company had a month wait) - the staff were all extremely attentive and helpful We worked Conner who was immediately very friendly and helped us decide on the right carpeting for our needs. He didn't try to push us in any particular direction but listened to what we wanted and made suggestions. He also gave us the heads up for an upcoming sale so we could make sure we got a good price. One the day of install the team worked quickly and did a thorough job cleaning up afterwards so we didn't have to worry about any mess. My husband and I are beyond happy with our new carpets and cannot thank Connor and the entire team at Kenny Carpets enough for making the experience quick and easy.

Still refusing to fix there installation errors. We're done…read morebeing ignored and will just pass the word buyer beware

Great quality and pricing!! Very reliable company that took their time to listen to meread more

We wanted a partial bathroom renovation (removing old wall and floor tile set in concrete and…read morereplacing the tile and some fixtures) but several large contractors either declined our job as too difficult, or submitted bids far beyond our budget. Buffalo Backsplash owner and head contractor Jarrett Kowal looked it over and said "Sure, we can do that". He gave us an estimate well within our means and proceeded to do a great job, despite encountering the usual problems of construction in a very old house. Kowal and his crew are uniformly skilled craftsmen and nice guys. We warmly and enthusiastically recommend them.

We used Troy and Brianne to redo our hardwood floors. They had a fair price, came quickly, and did…read morethe job very well. I think they took an extra day longer than the initially quoted, but it's because they were trying to do get the bevel area done right and it was quite deep. The hardwood got done beautifully. They were communicative and they also worked on the weekends. They spoke passionately about their work and they seem to enjoy what they do. I was very satisfied with the work they did. We had contractors for other parts of the house and they commented on how beautifully the hardwood work was done. I respect their professionalism!

I'd leave more stars if I could. Troy and Brian did a phenomenal job refinishing and repairing the…read morefloors in my 100+ year old bungalow. I was impressed with every interaction I had with them, from the speedy estimate, to the quick scheduling, to the incredible attention to detail they brought to every part of the job. Fair pricing and fantastic customer service from people who obviously care deeply about what they do. I'll be enthusiastically recommending them for as long as they're in business. My floors are stunning and I couldn't be happier.

4.5-stars for quality of work and craftsmanship, 1-star for customer service and communication,…read moreaverages out to 3-star rating. Donald is a passionate man with a lot of years of experience and he is one of the best refinishers in WNY. Unfortunately, I had a bad experience working with him. He refinished my floors and reglazed/cleaned up a really decrepit bathroom, which the previous homeowner left covered in literal crap and feces. He did all this within a day of the time he said he would, so his craftsman and quality of work are a solid 4.5-stars. He can literally transform your old tiles in your bathroom and make them look brand new with a different color saving you money from ripping your tiles out and installing new ones. He can do one of the best floor jobs in the area as far as sanding goes, although not without imperfections (but he would probably be upset at you if you pointed them out). However, our relationship fell apart when at the end of the job he asked for $450 more than what he quoted on paper because of the excellent work he did. He claimed he would be "really disappointed" if he didn't get paid that extra $450 and practically tried to emotionally bully me into doing so, going as far as threatening not to work on another project for my wife that he already previously discussed with her. I ended up paying him $300 over the quote and I don't even think he was happy about that. Not once throughout the job did he call and say it would be more. We did talk about some extras like some simple shoe molding, but he said it wouldn't be more than "300 max" and then asked for 450 more without putting the shoe molding on (because I told him not to at the beginning of the job). I think we had a misunderstanding and miscommunication, because when I told him not to put the shoe molding in--I assumed that the job would cost the amount he quoted on paper. I wouldn't have minded paying him if he communicated throughout the job that it would be extra to put some transitional pieces of wood in. To his credit, he did put a super nice transitional piece of beautiful wood to cover the transition from tile to staircase and did an incredible job with it and the pieces from staircase to living room. Those were honestly worth the extra $$$, but it's just the lack of communication that had me upset and then the unwillingness to listen to the customer. He went as far as hanging up on me when I tried to discuss it with him. So overall, if you can put up with a temperamental artist - Donald is your man because he does beautiful work, but he's not that great at the customer-facing side of the business.

I am very, very, very pleased by the work Don and his brother did this past summer refinishing my…read moreclawfoot and built-in bathtubs! (I would have written my review sooner but we only recently moved in.) The price was very fair and their work was meticulous. The way they masked off everything surrounding the tubs was most impressive. Don promised that the non-slip bottom surfaces of the tubs would not be gritty or scratchy and he was true to his word. Thank you gentlemen for your dedication to detail!

Needed a living room carpet stretched out and cleaned. Called on a Thursday guys came out Monday…read moremorning. Did a great job very thorough and the carpet looked great when done. Glad I found them overall recommend if you ever need a carpet repaired and cleaned.

We are selling our condo and needed the rugs cleaned. This included two bedrooms, various closets…read moreand two sets of stairs. Bradley, the owner, came and cleaned the rugs. He was very meticulous and thorough. Bradley ensured the job was completed to my satisfaction and it was. He actually exceeded my expectations because I thought the stairs would never look like new, but he did it! I highly recommend Carpet Star. Bradley is a consciousness owner.