I have finally found a new jeweler. Great place to get things fixed and the people see very nice. I…read morewon't be going anywhere from now on.

What a great friendly staff. I brought a ring in to be resized. Answered my questions gave me a…read morequote and a timeline on completion. Needless to say it was an amazing job. I would recommend anyone looking for new jewelry, repair or creating something new with your old jewelry. Give that a try.

They definitely overcharged on ring repairs and did not do precisely what I paid for or requested…read more. I still needed to have my rings resized again elsewhere.. they did not have the rings ready when I came in just before close on the date they were to be done- their jeweler was still refining work on the rings and we had to wait.. My husband and I had two other rings resized here and both were routine - however, the more intricate and pricey repairs to my other rings did not go smoothly.. and i definitely say it was over priced.. However, the sales people are very nice and they have beautiful jewelry- they even have a good array of Pandora. They've since then done a few appraisals for me on other pieces and those experiences were okay. Overall, a nice store with lovely staff but I should've taken the larger repair elsewhere.. as it was, I had to get the rings resized at a separate jeweler..

Very nice store. I…read morebought my wife an Alex and Ani bracelet for Valentine's Day from Medawar. They actually had a very large selection of the bracelets and charms, running mostly between $28-$50, including an interesting array of Valentine's Day theme charms. The customer service was excellent, they even offered gift wrap. Other than Alex and Ani, they also had a huge line of Pandora (which my wife loves), including some "last chance clearance" items, plus a nice array of Tacori. I usually use Kay Jewelers for most jewelry purchases, but this Medawar impressed me. They also do on site jewelry and watch repair. I might bring my vintage Longines watch here for repairs. I would like to get that watch repaired locally, as opposed to taking it to a store that I don't shop in regularly. I'm glad to see Medawar can do it here.

I took a 3 rings in and had them fitted and sodered together. They gave a timeframe of 7-10 days,…read morethey completed in 5 days. They were very friendly and knowledgeable. I will be returning as a repeat customer.

After a consultation with their manager and custom designer, Ashleigh..I was able to proceed with…read moremaking my dream pendant. I felt listened to and in control, every step of the way. My family loves the necklace and it even ended up costing less than expected. Highly recommend.

Owner promised me a free re-size to close my ring sale. When I returned, he stated I waited too…read morelong and I am no longer entitled to a free re-size. No time frame was ever mentioned. It appears his word means nothing once the sale is closed.

I had a really lovely experience at Grand Jewelers. I had plans to find a wedding band and they…read morewere the first stop and only one I made. Erin was very helpful in finding a band that would compliment my beautiful engagement ring. The band arrived on time based on the estimate and I was so pleased with my engagement ring resizing. Communicative store!

Lacks ANY sort of integrity! Offered 36% below offers from other wholesalers on gold. Stay away…read more I will never enter the premise again. He offered $3100 on $5050 amount of gold. Typical appraisal would be $4900 (Gold Eagle Coin Shop or online bullion dealer-see picture) Absolute scumbag opportunist This is about a Kruggerand gold coin which contains one ounce of gold. He is trying to DECEIVE you in his reply. Apparently his MO.

I took a ring in to have it appraised. they asked to keep it a few days to get another opinion. I…read morewent in the next week they told me one more week and they had my number to call me. stopped in again after two weeks of no communication. I was given the runaround again. It's been almost 2 months with zero communication.

Took a nice old automatic dress watch, over 50 years old(Dads, sentimental attachment). It took a…read morewhile(be patient its not always easy finding parts) to get to as watch repair was swamped. They did a fine job cleaning, oiling and crown stem replacement(nice crown had a nice touch of blue), fixed date flipping and removing scratches from the crystal. Looks sharp, Runs great ready for another 50 years. I doubt quartz ones while being slightly more accurate would last as long.

So my wife of 23 years wanted her ring updated and some gold removed to thin one of the bands. The…read moreservice lady and jeweler were very attentive and helpful providing a quick turnaround and brilliant work in a short time for a reasonable price. They also were very reassuring and we highly recommend this store and staff!

Moe was so nice and helpful. He made sure I didn't walk out empty handed. So happy with my purchase…read more!

From the owner: Custom designs gold and diamonds jewelry Name brands fine…read morewatch collection Engagement rings Watch and jewelry repair experts " If we can't fix it .. no one can "

Myra at Kay's Jewelry went above and beyond my expectations when it came to finding my desired ring…read morethat was out of stock and no longer made. It took a week for her to get me results. During that time she checked in on me multiple times to inform me where we were in the process. Highly recommend working with Myra for all your jewelry needs.

In most respects, this is a pretty decent jewelry store…read more We've purchased a lot of fine jewelry from Kay's. My wedding and engagement rings came from Kay Jewelers, although the engagement ring came from the Courtland Center location. The sales staff at this location always discounts items for us, including watches, rings and bracelets, without even asking, and we've received some substantial discounts here. They aren't the typical hard-sell salespeople you often find in jewelry stores. When my wedding and engagement rings needed repair, they honored the warranties on them and had them fixed quickly and very professionally. I was pleased. I once had a very bad experience with Zales when it came to ring repair with a different piece of jewelry, so I was initially hesitant at getting them repaired, but I couldn't have been more pleased. Only once did I have an encounter with a not-so-friendly salesperson at this location, but once she could tell that I wasn't pleased and sensed I would probably complain to the manager about it, she changed her attitude and apologized right away.