Owner promised me a free re-size to close my ring sale. When I returned, he stated I waited too…read morelong and I am no longer entitled to a free re-size. No time frame was ever mentioned. It appears his word means nothing once the sale is closed.

I had a really lovely experience at Grand Jewelers. I had plans to find a wedding band and they…read morewere the first stop and only one I made. Erin was very helpful in finding a band that would compliment my beautiful engagement ring. The band arrived on time based on the estimate and I was so pleased with my engagement ring resizing. Communicative store!

Took a nice old automatic dress watch, over 50 years old(Dads, sentimental attachment). It took a…read morewhile(be patient its not always easy finding parts) to get to as watch repair was swamped. They did a fine job cleaning, oiling and crown stem replacement(nice crown had a nice touch of blue), fixed date flipping and removing scratches from the crystal. Looks sharp, Runs great ready for another 50 years. I doubt quartz ones while being slightly more accurate would last as long.

So my wife of 23 years wanted her ring updated and some gold removed to thin one of the bands. The…read moreservice lady and jeweler were very attentive and helpful providing a quick turnaround and brilliant work in a short time for a reasonable price. They also were very reassuring and we highly recommend this store and staff!

I took a 3 rings in and had them fitted and sodered together. They gave a timeframe of 7-10 days,…read morethey completed in 5 days. They were very friendly and knowledgeable. I will be returning as a repeat customer.

After a consultation with their manager and custom designer, Ashleigh..I was able to proceed with…read moremaking my dream pendant. I felt listened to and in control, every step of the way. My family loves the necklace and it even ended up costing less than expected. Highly recommend.

Great place to get best pricing on wedding rings, engagement rings, Watches and jewelery. Always…read morehad a great experience at Southfield Gold and Diamonds in Flint, Michigan. Highly Recommended

Had a wonderful experience purchasing our wedding rings. There was such a large selection it was…read morehard to choose the right one but with the help from our sale clerk we we able to find the one. Great experience would recommend Southfield Gold and Diamonds to anyone who asks.

One of my favorite stores ever! Customer service if always top notch and the employees are full of…read moreinformation. Store manager Jim is extremely helpful and a joy to talk to. I recommend this store to anybody and everybody that needs anything battery, light bulb, or phone related!!

So, I bought the extra expensive $42.39 Duracell cellphone battery for the Samsung Galaxy, because…read morethe salesman pointed out to me that it was a lifetime warranty. A little over a year it refused to charge properly using the Samsung's own charger. Shortly after this it bulged out a half inch in all directions. I let it sit around for another 10 months before I went by the store again. The 2 new salesman told me that the definition of "lifetime" is the battery's lifetime, which can be any arbitrary number - not "as long as you own the battery." THIS IS CLEARLY DECEPTIVE PRACTICE AND DESERVES LITIGATION JUST ON PRINCIPLE.

Glenn was very responsive to my call and after I told him the issue, he told me what he figured was…read morewrong and gave me a quote over the phone. Did a house call and the problem and price was exactly what he told me over the phone. I would highly recommend Glenn

Glenn Williams backs up his work with excellent customer service and a commitment to the customer's…read moresatisfaction that is refreshing. He returned to my home months later to make an adjustment on my old school clock to guarantee his earlier work.

This is the only pawn shop I go to. John and the team are awesome! So professional and nice and the…read morepricing (whether buying or selling) beats any other pawn shop I've been to in the past. Highly recommend Mega 4 to anyone. Great selection of items from Beautiful jewelry to an amazing choice of rifles or pistols. Love this place!

STAY AWAY FROM THIS RIP-OFF JOINT. I went in looking for a watch and the lady said she had a…read moreBREITLING and AN OMEGA 007 in the back. I asked her if they were authentic. She said yes. I asked if I could return it if it wasn't - She said no but said she was certain it was real. Then she added: EVEN IF IT'S NOT IT'S WORTH $500! I bought the OMEGA for $500. I wish I could report a great buy and that I'm a satisfied customer but guess what - FAKE!!!! I paid $500 for what is MAYBE A $50 WATCH! This is an unethical GYP JOINT.