Do not use this place for computer repairs. After being told…read morethey were not busy and it would only take a couple of days, I waited almost 2 weeks and could not get them to return my calls. The tech was never there when I called and never did return my calls. He either lies to the owner about what was happening or the owner himself is not trustworthy. Because what I was told was absolutely not true. I eventually insisted on taking my PC back after 2 weeks and it was not repaired. Not the way to run a business. If I could give less than 1 start, I would.

From the owner: Connecting Point Computer Center has proudly served North Central Illinois since 1968, providing…read moretrusted technology solutions for businesses and residents. We specialize in Managed IT Services, business IT support, cybersecurity, Microsoft 365, cloud solutions, networking, VoIP phone systems, backup and disaster recovery, and IT consulting. Our experienced technicians also provide expert computer repair, laptop repair, virus removal, data recovery, and technology support. Based in Peru, Illinois, we proudly serve clients throughout the Illinois Valley and surrounding communities with dependable service and personalized support.

Zero stars actually! Fully charged debit card and NoRECEIPT OR REPAIR SHEET! They changed PIN code…read moreafter charging port replacement in order to double and triple charge for data and pin recovery. After asking why the original pincode was not working 4 staff members became angry and verbally assaulted and threatened to call authorities. They called my wife a bitch on the way out of the business because she asked fo manager!

Took my phone in to have it repaired and was quoted 225 plus tax after the phone was fixed and I…read morewent to pick it up it was 329. I asked to speak to a manager and the lady that came out was not apologetic about the situation. She was able to give me 50 dollars off but would not honor what I was quote. I feel like they should give written quotes so this doesn't happen to other people. The lady was very unprofessional in my opinion and would never recommend this place to anyone. Very bad business practice. Any good business would have honored the quoted price

mike helped me inn less than 20 mins and fixed my issue! this man is a wizard with tech!. HIGHLY…read moreADVISE if you have any PC issues GO SEE MIKE! ottawacomputers.biz and hell get your PC back like it was in the good ol days!!

This is my 2nd time coming back to Ottawa computers, I was having issues with my computer where it…read morewould keep freezing while it was loading up I set up an appointment with Mike found the issue in a hour and got my computer back to me next day I honestly don't know what I would do without mike any problem I ever have with my computer this is the guy to come to both times I got my computer back from him it runs even better. I highly recommend going to Mike!

The service was ok, sadly we were there right before they closed so they were a rush but the job we…read moreneeded done was completed we just had to pay more to get it done the same day. It was odd they turned the lights off while we were being taken care of.

I literally was the only customer when I walked in. There were two employees who turned their back…read moreto me. No greeting. I walked over to them. They continued to have their back to me and I stood there for two minutes then finally said excuse me. They turned around. I told them I needed to have something printed. They directed me over to the copy machine, which I passed (because I don't work here) and the lady redirected me back. Like she was inconvenienced for having to do a minutes with of work . My son joined me and tried to get the machine to print properly (large print). It wouldn't. We were there 10 minutes. You would have thought one of the employees would have offered to help but they were busy talking about personal stuff . Someone else came and made them work too. When we left no acknowledgment . One of the women may have been a manager. Horrible customer service. I see why no one goes there.

I had an LED changed on an instrument cluster from a Jaguar. He had to do tons of research to get…read moreinfo on the forign car. It turned out to be a very tedious project. I put the cluster back in and it worked perfect. Probably would have been thousands from Jag. Super happy, and price was extremely reasonable!

From the owner: All Types of Electronic Repairs…read more Products: Used TV's Services: TV Repair Computer, PC and Laptop Repair Electronics, iPads, iPhones, Samsung Phones, Car Dashboards, Gaming Rigs, Monitors, Circuit Boards, Video Game Consoles and Laptop Repairs