If you find yourself in need of a tow truck, Eddie and One-Way Towing should be your first choice…read more If I could pick three words about my experience with Eddie....he's trustworthy, thoughtful and dependable. I had a car accident in October (avoiding a deer hit, I wound up in the guardrail) in the mountains of West Virginia and was towed to the closest dealership in Roanoke, VA. Not only was I scared and in shock, I was stranded in WVA until he showed up within an hour (remember, I was literally in the middle of nowhere) and we took a 3 hour trip Roanoke to Land Rover in Roanoke, VA. He made me feel safe plus the whole situation was a seamless experience. Eddie was very knowledgeable, fair, ethical and clear about expectations for the trip and what I might expect on a Sunday, particularly because the car was not road drivable. Did I mention, he's also a very likable guy! It's obvious that he has insight and experience dealing with people in stressful situations. His voice was calming, empathetic and patient, which, after a car accident and was exactly what I needed to hear. Don't waste your time looking for another tow company: I recommend this company without reservation. If I haven't convinced you yet, Eddie was so concerned about my safety that after dropping off the car, he made sure I found a clean hotel for the night and brought my luggage into the hotel for me, explained to the front desk about our odyssey, and only left after he was sure I had a room. After such a long, emotional day, he was my guardian angel. We need more Eddie's in the world today.

Our son flipped and totaled his car on the way back from visiting a friend in Ohio. We got the call…read moreafter dark and had a 6 hour drive to reach him. He was extremely lucky and walked away from the crash with bruising and a concussion (thank you Subaru). The next morning, when we called One Way Towing, the first thing Roger wanted to know was whether our son was okay. He was very helpful and made an unpleasant task as palatable as possible.

Took my vehicle here and it was not fixed. The exact same thing is happening. Not sure what this…read moreguy is doing but I am going to get to the bottom of it.

I took my car here twice to be serviced. Both times the vehicle was NOT fixed. Almost $1000 spent…read moretowing and fixing my car for me to have to take it somewhere else. I paid for a new accessory belt and it was never installed causing my car to break down again! Incredibly dishonest owner.

These guys here are just all around amazing mechanics and people. We had to get a new transmission…read moreand they were so patient and helped us with transportation in and around town while we waited for the transmission to be picked up. John the owner is so down to earth and his multi tasking skills are out of this world. Between doing mechanic work, towing and running his business he does not skip a beat. All the other mechanics there are super nice and helpful and is there to answer literally any question you need, especially about your big rig. We originally were going to go to another shop and boy I'm happy we ended up here because you just don't get customer service, genuine good mechanic work anymore. I truly wish they were in Florida but as far as major work needing to be done in the future we will definitely grab a load out that way to be able to get back to this shop. I promise you this shop hands down is the best mechanic work we've gotten since having our big rig. They are fast, efficient and if you need other things done to your vehicle outside of what you initially went in for they make time to get your car/truck in tip top running shape. It's honestly amazing how we got such prestige work done by accident. I'm telling you, if your every in the West Virginia area or within the radius and need maintenance work or a engine/transmission job I promise you you will not be disappointed. We are over 900 miles away and we've found our new mechanic for our big rig. I promise you that These guys are super legit and you will not regret going to them. When you go tell then Dominiquk sent you.

Call them because my fifth wheel was sliding and would not lock into place. They quoted me an hour…read moreof waiting time. They were out had me fixed and on the road before that hour was up.

My perfectly preserved '86 Porsche 944 Turbo suddenly stopped on busy VA Rt460 near Bonsack. (the…read moreoriginal fuel pump relay failed.) A guard rail on the eastbound lane only allowed me to get about 4 feet off of the white traffic line - scary. Sports Car Clinic recommended Mitchell's Towing for my Porsche. The driver arrived in only 25 minutes during 4:30PM rush hour, pulled in and arranged to pull my car up onto his rollback flatbed. My Porsche ride height is only about 2.9" off the ground but the driver had long extended plastic ramps with a gradual grade so it was super easy to get my Porsche on and off his truck bed without a scratch! He then tied down all 4 wheels. The service was efficient, polite and professional and the price was very reasonable..5 Stars!

Ripoff,charged me 1500 for a simple tow, very not recommended , not professional ,way overchargedread more

We hit a deer on Rt 11 around 10:30, responded quickly towing our Subaru and storing it inside out…read moreof the weather. Met us a few days later (after Christmas) to pick up items before it was totaled by insurance. While there we saw he bought bikes for those in need and did not get them all handed out. What a great way to give back to the community.

From the owner: Conveniently located between I-81 & US-460 in beautiful Botetourt County, Virginia…read more We offer 24 Hour Towing - Cars, Trucks, Vans, SUVs, Motorcycles & ATVs! We also offer 24 Hour Roadside Assistance - Lock outs, Jump starts, Tire changes, Winch outs & Fuel delivery!

Their service was amazing! Fixed our motorhome late on a Friday and got us back on the road!read more

we work with couple of our trucks with this company each time they quote a price and screw it until…read morelast penny they can they also make insurance frauds as well last time i send my 2022 Freightliner Cascadia truck with a 4 error codes they told me they fix everything and we left for paying following day and 36 miles later truck gives all same alerts and i didn't pay them and call them back to see whats going on in the meanwhile truck was on the road to delivery and we ended up on Freightliner Service they told us with a inspection report parts that they told its been changes not even touch by them and also their own employees declaration they just reset he doesnt know when will error codes will come up back long story short my lawyer contacted them and they even threaten my lawyer putting their words out of the market saying that we not pay them etc etc i just got a call from them thinking they want to work it out and they start threatening me on a recorded line saying that truck left there working but the issue when truck got there it was working too so they try to screw me out and all they are doing threatening but this time i will make sure they find what they are looking for AND THE MOST IMPORTANT THING HE SAYS HE DOESNT WANT TO TALK OVER THE PHONE AND TELL ME TO GO THERE AND TALK FACE TO FACE :) I WILL SEE YOU GUYS FACE ON COURT. ALSO I'VE BEEN VERY PATIENTLY ASK THEM ONE LAST CHANGE I WILL SEND THE TRUCK THERE YOU FIX AND I WILL PAY THEY SAY THEY DONT WANT MY BUSINESS THERE. SO LONG STORY SHORT THEY ARE SCAMMER KEEP YOUR TRUCKS AWAY FROM THEIR SHOP.

I had to get work done on my Volkswagen and no mechanic around the Virginia area would work on it…read more So I took it to hometown auto and they diagnosed it and fixed my car fast and did the work right! Mike and his crew are awesome! Definitely will be back

Very friendly and helpful folks. Broke down on the highway while traveling through VA with my…read morecamper trailer in tow, and they towed both my truck and camper for me. They got me in super quickly to diagnose the truck, and had it repaired and ready to get back on the road by the next morning. Even checked and filled all the truck tires and camper tires for me. Could not recommend these folks enough, if I lived in VA I would use them for everything.