My perfectly preserved '86 Porsche 944 Turbo suddenly stopped on busy VA Rt460 near Bonsack. (the original fuel pump relay failed.) A guard rail on the eastbound lane only allowed me to get about 4 feet off of the white traffic line - scary. Sports Car Clinic recommended Mitchell's Towing for my Porsche. The driver arrived in only 25 minutes during 4:30PM rush hour, pulled in and arranged to pull my car up onto his rollback flatbed. My Porsche ride height is only about 2.9" off the ground but the driver had long extended plastic ramps with a gradual grade so it was super easy to get my Porsche on and off his truck bed without a scratch! He then tied down all 4 wheels. The service was efficient, polite and professional and the price was very reasonable..5 Stars! read more

Ripoff,charged me 1500 for a simple tow, very not recommended , not professional ,way overcharged read more

Mitchell's Towing & Recovery - Tire off rim in 2 foot ditch, you tell me - Towing Near Me - Roanoke, Virginia

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Great service and I will call if needed again didn't have to wait long anthe driver was very nice

1) on one occasion I've specially requested a ride to the location where my car will be towed to and the driver showed up with his girlfriend there isn't room for me to ride to the destination. 2) truck pulled into the parking lot after 1 hour of waiting, and he took off. When my husband called he said he has to go for another pick up. What in the world? read more

A placed a call to Mitchell's towing through my insurance company State Farm and a gentleman showed up to get my car out of a snowdrift super slick with ice on an incline . The car was dangerously close to a telephone pole and was in danger of sliding into the pole if moved The operator Bob did an amazing job and got the car unstuck without smashing the car into the pole. Provided excellent service, professionalism at its highest, a skilled technician at its best highly recommend Mitchell's towing.! read more

Had a flat tire last night, James got to me in less than half an hour once the call was made to progressive ins. Super nice, super helpful. Don't call Fat Heads Towing, call these guys. read more

Outstanding towing service! I was stuck on the shoulder of I-81 at dark with a flat tire. He arrived quickly and immediately started changing the tire. He was friendly and fast. It didn't take long before I was back on the road. He followed me down the interstate until I got off at the next exit. I didn't ask him to, he just did. I was relieved that he was concerned enough to make sure I was safe. I highly recommend Mitchell's Towing!! read more

Always provided great service for me over the years. Good reliable and knowledgeable.

Fair pricing, knowledgeable staff, recommended for any roadside needs good job guys!!!!

Total rip off Tried to Tow our car when we just ran into a store for 5 minutes.we didn't realize it was a no parking zone. We are from out of state. We were told he was there and we ran out. He told us either pay him $100 or he was going to Tow us when asked he got there so fast. He stated he saw us park There. So He waited for us to leave the car then tried to tow it!!! I believe this is a big scam! first and last time I will Come To Roanoke ! read more

Quick response times. Excellent service while on scene. Always helps first responders with whatever they need!

Good company solid driver did a great job and I appreciate the courtesy I would definitely recommend them

I was lied to by the delivery driver. he told me the tow would cost half as much as they ended up charging me $800 dollars to tow my car 1 mile and refused to drop it off at my house along the way. they have since refused that the original price was $350. they have since refused that I tried to pay the $350 out of pocket at that exact moment. they have refused to admit that I DID ask the driver to drop my car at my house. They lied to me and completely scammed me. I would rate 0 stars if I could. not to mention they gave me a number to call if I had any questions and they cussed me out profusely and hung up on me. not to mention I'm a paying customer and they are supposed to be helping me out. read more

Mitchell's Towing & Recovery - They are theirs and scammers - Towing Near Me - Roanoke, Virginia

Joe Hatcher was super Fast and courteous. I ordered a tow truck using the Verizon Hum app. The app is very easy to use. Our battery died in the cold weather. We are Getting it towed to dealer for a check up and new battery read more

Mitchell's Towing & Recovery - Towing Near Me - Roanoke, Virginia

Always prompt, kind and a pleasure to do business with. The drivers are gentlemen, honest, polite and go above and beyond. They are a direct reflection of the owner and the way he operates his business. I have had horrible experience with towing in Roanoke until I called Mitchell's. They have helped me three times and have always exceeded my expectations. If you use anyone else you are paying too much and getting subpar service. read more

Ruby is a lifesaver!! She has dispatched two calls I've made to Mitchell's and on both calls she was calm, extremely helpful and dispatched help out to me quickly. Tonight she came out herself to unlock my car; she gave me my options of how to pay and made it to me in less than 15min. She was professional and a calming presence when she arrived. Thank you for all your help Ruby! read more

My insurance company contacted Mitchell's for roadside assistance for a tow. The insurance company said to expect 120 minutes. They showed up in just 50 minutes! They were friendly, helpful, and overall amazing. If I could give more than 5 stars I would!!! read more

I had a great experience with Mitchell's Towing & Recovery yesterday evening. Towing is not something we like to think about until we have a need, and I'm no different, but I'm glad I thought of Joe and Mitchell's Towing in my unfortunate time of need. He responded quickly, his cost was affordable, and he was personable throughout the service. While I hope I don't need another tow anytime soon, I'll send my friends to Mitchell's. read more

I was referred to Mitchell's towing by USAA- my auto insurance carrier. They called very promptly. Mark in Dispatch let me know that my tow would be there in 20-30 minutes. He also referred me to a shop that would be able to make the repair quickly. I was very impressed with Mark's professionalism and helpfulness. He even called someone at the shop to let them know I was on my way and gave me a name to ask for. Brian- tow truck operator- was courteous and efficient . He arrived 20-30 minutes sooner than expected. If you need a tow/ recovery in the Lynchburg area don't hesitate to call Mitchell's towing. Thanks so much! William Moughon read more

The dispatcher was helpful and informative, and the tow driver was very thorough, professional and considerate. Very honest and dependable service at a great price! When you're dealing with stressful car trouble, that makes a big difference! I recommend Mitchell's for sure. read more

While traveling back home in Virginia I had major issues with our car and when we broke down we gave Mitchell's towing a call and they were there and helped us very quickly. Joe was a pleasure to deal with while the family was in a very stressful situation. Thanks Joe read more

Fast friendly and reasonably priced services. They were on time and called to reconfirm their arrival time. I will use them again if needed.

Mitchell's towing & recovery is the by far the friendliest and most efficient company I have used for my car towing. Joe was fast, friendly and answered any questions or concerns I had. I will definitely be recommending them to my family and friends for future use. Thanks Mitchell towing and recovery for your kindness and reasonable pricing. read more

This company towed my vehicle down Plantation Rd to Firestone at Tanglewood on the 17th. We picked it up late the next evening and my husband noticed the fog light lenses were missing on Tuesday morning. We called our insurance company as they dispatched this company to us. They started a claim but asked that I reach out to the towing company which I did via email. I didn't receive a response so I called on date of this review. The young man told me he didn't feel the need to respond because he felt like it was just a money grabbing opportunity and that perhaps someone stole them from Firestones lot, that they tow vehicles from the rear all of the time.The bumper was practically on the ground once he lifted it up and Plantation Rd. is a disaster. read more

Friendly, fast and fair service. My car broke down on the side of 460 between Bedford and Roanoke and my colleague recommended I call them. My own insurance company wanted to charge me more than double the rate of Mitchell's. I called several towing services and Mitchell's Towing & Recovery could arrive the fastest (10 minutes) and had the most competitive and lowest price. Joe was professional, personable and helpful. Support Joe and his dream! Great local business. read more

Excellent, professional service. Very friendly and helpful, and Joe really knew what he was doing. I would definitely use them again if the need arose. read more