Robert with Hick's plumbing came out to fix a shower leak that had been leaking down to my 1st floor for months. It really seemed like a big job. We left him unattended and called a few hours later to check on the status. He had finished the job long ago and i was billed for only about an hour. Robert could have charged me for several hours worth of work, but didn't. Great job and trust worthy.. hard to find these days. read more

Came home on a Sunday night to see my master bathroom covered in water. Called David Hicks plumbing at 8am on Monday morning. The man I spoke to was very friendly and helpful. My appointment was scheduled and Mike was at my home by 9am. He fixed the problem with my sink and the charge was only $140 for one hour of labor (I thought emergency plumbing services would be way more than that). Because water had been all over the floor, it soaked through my subfloor and I had to call out a restoration company to dry it out. Mike recommended a company who was also out within the hour and who were also very knowledgable and courteous. He even then called me later in the day to make sure I was pleased with his recommendation. I am very happy with David Hicks plumbing. I definitely recommend them. read more

The David Hicks plumber just left after installing a toilet tank in my almost new home; the old one developed a crack and needed to be replaced. I called a multitude of plumbers...today is Friday, and I started calling Monday. Just could not get a call back, and the one plumber who did answer and call back wanted to charge me double what everyone else did (OneCall or Montrose Plumbing - do not use them!). Hicks answered immediately, set up the appointment, told me what they charged, and showed up exactly when they were supposed to. And my toilet is finally working . The only reason they don't earn 5 stars is that I thought their base hourly rate was slightly high compared to the others I called. But otherwise, I'll be calling them back when I need them. It is a pleasure doing business with reputable folks who are in our Montrose neighborhood. ***Just a followup to this. We have found that the plumber Hicks sent out did not stabilize the tank at all, so it is wobbling all over the place. I admit I have only called them once to follow up (no return call), but needless to say, it is very disappointing after having had such good luck with them. ***Followup #2: after speaking with Mr. Hicks himself, the tank was stabilized that very day. read more

I work at a business that must provide a working bathroom for our customers! The toilet stopped working and David Hicks plumbing was here within 15 minutes of our call to them. The plumber, Mike, couldn't have been nicer or faster. He was in and out and now we are back in business! I was also delighted to hear that the charge would be less than what he originally quoted me. Thanks David Hicks, you guys rock! read more

If I could give them 10 stars I would. I had my home's "main shutoff valve" broken. I called these guys. They sent a guy name Nailes very shortly after. The guy was amazingly skilled and experienced. I say this as an experienced handyman myself. Super friendly. Super professional. He did a job that would take every other plumber at least double the time. At least. I sat there watching him work chatted with him. This guy was as pro as it gets. He charged me ONLY for the ACTUAL time it took him to fix the issue. These people are the honest and pro-grade kind of professionals that you wish for when you are looking for a skilled professional. Call them and ask is they can send Mr. Nailes. Price was fare-low. No games. No overcharging for labor or parts. With my hand on my heart. If you call anybody else. You missing out. Dont think twice. Call these guys. They will fix your problem in no time and for an honest hourly charge without games. They will fix the actual problem at the first time. I take my hat off to Nailes and this business. I didn't think this kind of honesty and professionalism still exists. They made a big plumbing issue I had, seem like a small fast fix. Only a true pro can deliver that kind of experience to a customer. This was no easy fix. A ton of work was required. Yet because he was so experienced. It was all bam bam bam fixed. Super knowlagable and experienced, honest, very eye level friendly and super fair pricing. Mr. Nailes! THANK YOU MAN! read more

Fast response, friendly service, quick fix. A little pricey for a sink and toilet repair.

You know when you ask the plumber why you have low hot water pressure.....he looks over your house and says it is the shower valves. OK. "Are you SURE it is not the water heater?"..... Yes, he is SURE. He GUARANTEES that replacing two shower valves (which required ripping out tile.....replacing hardware....retiling shower walls.....NOT inexpensive) will fix my problem. Guess what. Still low flow after ripping out shower valves. He relooks. OH, I guess he does need to replace the water heater TOO!! "How much is that?"....."I don't know. It depends on how long it takes me to do it."........"Oh, well, haven't you replaced water heaters before to KNOW how long it might take?". At the response of "I don't know how long it will take me" at 100+ dollars an hour to replace water heater, I was running for the hills. Found another provider to replace the water heater. I was really disappointed with this company. read more

First time I used Hicks they provided excellent service. They came promptly and fixed a water heater problem professionally and courteously. They were my new favorite plumber. Unfortunately, that was short lived. The second time I called them, for a stopped up toilet, they did not seem happy about being asked to come and they wanted to come back to do the job. Only one man had come and he needed help since the toilet was on the third floor he said. They did not come back when they said they would or even call until several days later. Then they said they had been trying to reach me, but my phone did not show any earlier calls from them. Bottom line--sometimes great, sometimes not so great. Hit and miss plumber. I would try them again, but probably not for a toilet. read more

I do not recommend David Hicks Plumbing. I am had a very poor experience with them. It began with my being red-tagged and needing a plumber to pull a permit and bring a project up to code. I called Hicks Plumbing a Thursday afternoon and was told I should hear from someone that afternoon. I called back on Friday when no called on Thursday and again explained my situation and was told someone should be by that afternoon. No one came or called. I left several messages but no one return my called. I called another plumbing company and got on their waiting list. David Hicks final called on Monday and since I hadn't heard from the other company I went them. The plumber who came out quoted a high price for the simply repairs and charged my $175 to pull a permit. Unprompted, he told me the permit price was so high because of the shutting down of the red-light cameras in the city but when I asked if I would receive a receipt for the permit he came clean and said the $175 charge was what David Hicks charges. I should have known then that I couldn't trust these guys and should have said "forget it" but I just wanted to get my project wrapped up. I was quoted a very high price for simple repairs and had to pay half of the project up front. We scheduled the repair for 10am because of my needing to cut off water to my complex (although the plumber wanted to start at 8am but explained that we could do that due to the condo rules). Here I am at 12:12 and the plumber from David Hicks still hasn't shown up...I have called him twice and he was on another job and now is picking up materials for my job. He knows that my window to have the repair completed is 10 to 1 due to the water shut off information that was shared with the other owners in the complex. The lack of professionalism to schedule his jobs properly, gouging, and general lack of communication are significant reasons that I would NEVER recommend this company to anyone. I would cancel the job but feel trapped since I gave them a deposit for the permit...just hate being taken advantage of and feeling powerless. Worst experience with a service company EVER!!! read more

they never showed up so Beware i gave them 48hours to conveniently work me AND and told them that i was a customer for 40 years and the . FK-er never called or showed. so that tells me that i better get comfortable with the big co's/ WTF has happened to the small MOM and pop Places that u used 44 yrs?????? give me abbaccus or some other google Local 24 hr no trip charge company CHRIST I JSUT HAD A DRAING TO CLEAN OUT read more

I've used Hicks Plumbing since the 1970s. They're on time, they're dependable, they're polite, and most importantly, they know their business which in my case includes three historical houses (c. 1865, 1920 and 1938 respectively) the first of which was born without indoor plumbing . They are on my short list of valuable people for running my business.. Robin @ Robin's Nest, Bed and Breakfast Inn. read more

I called them for a non urgent service call. I called on a Wednesday for a potential service call on Saturday. The lady that answered said she would call me back with details. I thought she meant within a few hours, but by Friday afternoon I had not heard anything. I called them back - same person picked up and she said that she had my info and made an excuse that their computer was down. And then she said, "I can't send anyone" and that was it?! What kind of service was that? No alternate time or date and she left me hanging unable to get someone else in time. I was not too happy. Maybe they provide a good service on site, but the scheduling was certainly not very reliable or helpful. read more

Told by dispatcher they'd be here between 8 and 10 AM, when I set appointment Wednesday afternoon. Called at 11, Thursday, and was told they're finishing another job. Called at 3 and told they'd be here SATURDAY. Call these guys if you have nothing better to do that wait THREE DAYS for them to come. Egad. read more

took 3.5 hers to fix a small leak on outside faucet $468!!! I will never use again.

DO NOT USE DAVID HICKS. I purchased a house that was completed remodeled, including the plumbing. David Hicks (Mike et al) was responsible for replumbing the entire house. Within a year of moving in, we began having leak issues with the middle bathroom and master bathroom caused by poor workmanship. Called Mike out and he crawfished and said it must be a leak from the sprinkler system. This has resulted in mold issues and damage to the hard wood floors. After turning in to my homeowners insurance ($ 5,000 deductable) they tunneled under the house to repair the leaking drain in the tub. In addition, it was determined that the sewer line connction had disconnected because it was not properly installed. Thought that was the end, but no--it was not the only issue. Now, with more mold and water issues, and another leak test in the master shower, the contractor is back and has ripped out the tile floor, marble and limestone for the shower. Guess what, the drain fixture was never glued or sealed to the drain pipe. Also, the water lines for the middle bathroom sinks both have small leaks resulting in new mold issues and are being replaced. It's a never ending plumbing nightmare all thanks to David Hicks Plumbing read more