I've had State Farm for over 40 years, and my rates keep rising, despite no claims in the last 4…read moreyears (and no home claims ever). So, I did something new -- and I got a recommendation from a person on Nextdoor to try John Marino. He's fast on quotes, smart, and he got me a new quote from Erie Insurance on my home, 2 cars, and I even added a personal liability insurance --all this and still less expensive than SF. I'm still amazed at how I added more coverages and am still under the cost of my previous policies (plus added liability). Erie is rated A+ on AM Best -- but they don't have the big advertising budget of other insurances and they only insure in 11 states. So, if you, like me, need an insurance genius to help you figure out your insurance, John is your person! I have to say that if I had apples to apples my insurance, I would have saved $900 but I still saved $400, while adding a ton of extra cool riders to my home & auto and adding the umbrella policy. John Marino also sells other insurances. Try him out! I went through around 4 insurance agents, before I got the recommendation to his company. Save yourself some time, and just go to John Marino now for a quote!

Dealing with this branch has taken years of my life. They have multiple workers that will all give…read moreyou a different answer to any question. They take zero accountability for any mistake they make. They don't know how to explain anything whatsoever! Dealing with this place has been the worst experience of my life. I get it you're a business that just wants our money, but you can at least pretend to care about people.

I was a member of this office before Mike even had it. Originally it was Bill. I was 16. I am now…read more50 and thanks to Susan Casteneda I am now with Progressive. Being honest the animosity I have for the office and Susan is through the roof. Glad you live in the neighborhood. I do not. I live easily 59 miles away. But I was loyal to this office. Being honest Bill was old school and all about his customers. He managed everything and would have never let a Susan come between that. When you speak with Susan you can tell she runs that office. I may be paying double and even possibly triple but know I'm not dealing with a Susan

Joslyn, the representative for Angelica Garcilazo State Farm ​…read moreIns. Company really took the time to help me with my insurance concerns. I appreciated her professionalism and knowledge.

My experience was disappointing because of how unprofessional the office atmosphere felt…read more While I was there, I could clearly hear a staff member, Angelica, having what sounded like a work-related conversation with a coworker over the phone. The conversation was loud enough for customers to hear, and the way she spoke to the other employee came across as reprimanding, disrespectful, and unnecessarily harsh. It made the entire office uncomfortable. It seemed like the rest of the staff was trying to carry on as if nothing was happening, but it was difficult to ignore. As a customer, I don't expect to witness internal workplace conflicts while I'm conducting business. It gave me little confidence in the professionalism of the office, especially knowing customers were being exposed to conversations that should have been handled privately. I work in customer service myself, and I understand that difficult situations happen. However, there's a professional way to address coworkers, regardless of the circumstances. The interaction I overheard came across as mean-spirited and inappropriate for a workplace, especially in front of customers. Ironically, the rest of the staff was wonderful. They were friendly, professional, and made the experience much better despite the uncomfortable atmosphere. They deserve recognition for maintaining their composure. I also want to be fair and say this company has otherwise provided good service for me in the past, which is why this experience was so surprising. Unfortunately, this interaction left a lasting negative impression. Angelica, I hope you reflect on how your behavior affects both your coworkers and your customers. Professionalism and respect matter

I had a great experience working with Zach Schwartz at Townstone. Zach and team were helpful and a…read moregreat resource throughout my mortgage process. I look forward to continuing to work with my team at Townstone.

My agent, Zach Schwartz, was very prompt and helpful. My search for a house took a long and ran…read moreinto a couple of issues that Zach had to jump through some hoops to figure out on time but he got it done and everything worked out well.

Michael answered the phone right away and took time to hear out what I was looking for. He…read morespecializes working with firemen and police which always awesome for first responders. He took some time getting to know me which is refreshing. I know I called him last minute for taxes and I'm sure he had more going on. 100% recommend him to anyone and he's a locally owned business right on the northwest side of Chicago.

We've been working with Mike for a couple years now and we are so glad we got started with him!…read moreWhile we were doing "ok" saving for retirement on our own, Mike has helped us make sure we're ready when the day comes (hopefully sooner vs later :)) I love the application he has us use to not only manage and track spending/savings but it's great for snapshot views of how you're doing and probability of success rates. (Yes, I'm kind of a math/numbers nerd) We've also helped get things lined up and organized outside of just retirement savings as well - all with the help and guidance of Mike. He really knows his stuff and goes the extra mile for his clients - not only on his end but taking the time to really explain it to us non-financial folks. Highly recommend his services!

I've been with State Farm for many years now and I can tell you that this is the only State Farm…read moreinsurance place that i highly trust. Renato Delgadillo and his staffing , great place to work with. As mayor or little problems I have they always help me ... never disappoint me.

Best State Farm I've been to great agents. They helped me with all my needs and questions I had.read more

My family has had State Farm for over twenty years. Ryan became our new agent and both he and his…read morestaff have been a pleasure to work with! We had been talking for awhile about increasing our Life insurance and Ryan took the time to review all of our options with us. We now have Auto, Home, and Life all through Ryan and eagerly encourage anyone looking for help with these to contact Ryan and his team!

I bought car insurance from 07.01.22(J95 2300-A01-13) for 3 months, it cost me 713 $ and the…read moreinsurance was supposed to expire on 10.01.22, but already on 09.01.22 I received a letter from State Farm that my insurance is no longer working. I tried to call or get a written response from Ryan, but he never answered me. I think he didn't tell me the whole truth when he told me the terms of the insurance. I don't recommend this insurance agent as you will have problems with him.

I have worked with Melendez Insurance for the last 4 years and I have insured my car and my condo…read morewith them. There are a few reasons I like working with them for: -all the agents are very friendly and helpful whenever I call or come by -they always pick up the phone!!! -the office is beautiful, spacious, bright, and welcoming -they look for my best interest in terms of the prices and what I need to be covered for -they are always patient in explaining to me the aspects I don't know -they speak Spanish- I sent a few of my friends to MI that are more comfortable speaking Spanish and they were very satisfied with them I highly recommend Melendez Insurance not only for the personal use but also for any business. The agents are very professional and they know what they are doing. When I use any services I need to know the company is professional, knowledgable and looks for my best interests, and they are on top of that!

I give Melendez three stars because I had used them before, and had a good experience, so I turned…read moreto them to get a quote, which I got and was good and was ready to buy, but maybe it's just the one sales person I was dealing with who was slow to get back to me. The straw that broke the camels back was getting my final quote on a Friday at like 4:30 and being told I still needed to supply more information and then being told they would process it on a Saturday from home, but on that Saturday despite me supplying the information in a timely manner, the am came and went and by 6pm, I sent a thanks for not doing what you said you'd do email, and got yet another "sorry for delay, I didn't have access to my laptop!" That may be true but it's definitely not good for business when you've promised a customer who already experienced delays a timely response. Also find it funny that follow up email came ten minutes after I wrote mine. But yeah, no, don't want to beg you to sell me insurance, so I'll do the information dance again and hopefully get better service somewhere else.