Stringham Insurance has always provided myself and my family with stellar service. Every…read moreinteraction is worth noting, but I most recently wanted to make an online payment for my premium and I could not figure out how. I reached out to Stringham insurance for assistance and I was sent my invoice with all the information I needed. This included hand written, step by step instructions on the scanned document on how to get this done and make my payment online. This was unexpected, but completely in line with the kind of service that we have always gotten from Stringham Insurance. They will go above and beyond to make sure you are taken care of. And this is why they are my insurance company and the insurance company my family can trust to take care of us.

I had had my insurance with the same agent for years, never having a claim…read more When I finally did, it was a nightmare, and my premiums rose dramatically. I contacted Stringham Insurance and experienced a level of professionalism I did not have before. Richard Stringham took the time to review my old policies, evaluate them, point out some gaping deficiencies, and give me better coverage at a much lower premium. The Stringham agency provides excellent services that meets and exceeds my expectations. I had 2 major claims, and in both cases, they were handled professionally and timely. I have recommended Stringham Insurance confidently to my family and friends, and they have all been completely satisfied. You can not put a price tag on service and the confidence you get when you are protected by a Professional!

These guys are on their game! Superb Service. Call Dan for all your insurance needs. He reduced my…read morepremiums by half! Thanks Dan and staff for all your hard work

Quite literally....lifesavers! Bianca was personable and fully committed to help me find coverage…read more She was with me every step of the way and explained options in a way that were easy to understand. Outcome? The rates I recived were far below anyone else's and the service was exceptionally quick. This should be your next stop when shopping around for better rates! Hands Down!

Very happy so far. I switched insurance a couple of years ago from a company that I could never…read moreget a hold of. I would always get an answering machine and they would take days to call me back. I just got off the phone with Derek who picked up on the second ring (no automated answering device - I hate those things). He knew exactly what I had an issue with and how to take care of it. The whole call took less than a minute. Great customer service!

Very shady. Dragged thier feet on my refund (been almost a month now). They talk of the automated…read moreprocesses they have in place to speed up the customer service end (e-signatures). What good are those processes if they sit on the results of those "automated features"? Case in point: On 9-1-2016, after a couple days of asking for the emailed refund form, I finally recieved the e-signature form and returned it to them (via the same email they sent it to me). According to them, all they had to do was forward that email to a corporate processing site. On 9-21-2016, I called that corporate site for the reason of the hold up (no refund). They informed me that nothing was recieved from Trunnell and my refund hasn't even been started (They were even asking me about the stauts of my next month's payment!). Total B.S., I am going to contact the IL department of insurance to get involved. Avoid this Agency.

Loc Vo is a very patient guy. He guided, and explained every steps to my parents for their life…read moreinsurance options. Couldn't be any happier about his service. Thanks again.

This is the best insurance agency in the WORLD! No, seriously. They are. I've been with them since…read more2008 and have been VERY happy. Like a good neighbor, they will drive down the street and jump your car when it dies. They will make calls on your behalf to get a tow truck, find information on a ticket, anything. They are SO willing to help, even when you don't ask or necessarily need it. Oscar is my direct agent, and he's amazing in that sense. Going the extra mile the way he does will mean I'm a permanent client. Loc and Oscar are always smiling faces and I know they truly care about the business they do. Thanks Loc Vo State Farm for all of your awesomeness!

If you want your insurance needs handled by true experts, call Donna at Likar Insurance. Great…read moreongoing customer service. We have moved out of state and can no longer use their services. We hope others read this review. We have nothing but positive things to say about the service we received from Likar.

I was involved with an accident in which I was not at fault. The driver had "likar" insurance which…read moreI believe is the banker and the person who was in charged in getting this resolved named was Tonya Martin. She was fantastic. I however decided to go through my insurance which was direct auto and my adjuster name Janet Santina was very unprofessional. I made a claim. My adjuster named Janet would not returned any of my phone calls.. She would ignore my voice mails that I left numerous occasions. I have spoked to supervisors how I've been ignored and I do not even know what's going on. My adjuster apparently went to take pictures of my car to get an estimate and 3 weeks after she still would not provide me any information with my car. I've done everything she asked me to do such as sent in my crash reports my statements regarding of the incident and still I had no knowledge of what was the next procedure in resolving my issue with my vehicle. I kept calling and calling demanding to speak to Janet and after being on hold for half hour, Janet got on the line and pretty much dumped me and told me to go through the other insurance because she was worried "direct auto" their insurance would not get their money back from the other party" and also it's in the best interest that I spoked to the other party to follow my claim. They failed to take care of my as a customer. I shouldn't have to be calling everyday to get an answer. It is their job to resolved this issue. It is what we have insurance for... However after she suggested I call the other party in which her name is Tonya Martin. I explained the issue and Tonya answered all my questions and called Janet Santina speaking to her professional about where are they at with my vehicle and ask for information about the estimate and why they haven't resolved this issue. Janet was very rude.. Kept over talking her.. Had a smart lip and claimed the problem was me refusing to pay deductible and it might take up to one year to get their money back from likars. How ridiculous is that?! Anyway Tonya insisted she would take care of me instead after Janet Santina lack of neglect and unprofessionalism . Tonya insisted she will help me with this issue because I was not at fault of this accident. Tonya Martin was very professional! And I am upset at how my claim was handled by direct auto. Thank you likars insurance. I look forward for my vehicle to be resolved soon.

I would rate them really not even one star. These guys do not care about their clients in almost 40…read moreyears of business. This is sad when you operate an insurance agency which is totally based on good relationships, you find out that there was nobody ever standing up for the client. We have overpaid our auto insurance for over 35 years to a tune of overcharge by $800-$1500 a year. Skip this agency and find one that cares about their clients instead of sending out cheap calendars once a year.

My husband and his family have used this agency for over 50 years. Over the years we have had a few…read moreinstances where their assistance was required. They were very helpful and went above and beyond to file claims, change the company we were using for lower rates provide us with advice regarding our insurance needs. I recommend them highly.

Great customer service here. If you need auto insurance fast & don't want to pay too much,…read moredefinitely call Universal Insurance. I definitely recommend.

Getting insurance was easy. Called in, got info and worked with a very nice woman named Brenda…read more Very professional. Walked in and out very quickly. Best prices in the area. Highly recommend.

I had the absolute pleasure of talking with Jennifer. I needed business insurance and even though…read moreshe could not insure me, (my building is over 100 years old) she followed up with me several times and even found another agency that could help. She also gave me numerous insurance tips to save money on my personal insurance too. She is an absolute gem. I will be calling her first, for all my insurance needs. Thank you, Jennifer!!!