Dealing with this branch has taken years of my life. They have multiple workers that will all give you a different answer to any question. They take zero accountability for any mistake they make. They don't know how to explain anything whatsoever! Dealing with this place has been the worst experience of my life. I get it you're a business that just wants our money, but you can at least pretend to care about people. read more

I was a member of this office before Mike even had it. Originally it was Bill. I was 16. I am now 50 and thanks to Susan Casteneda I am now with Progressive. Being honest the animosity I have for the office and Susan is through the roof. Glad you live in the neighborhood. I do not. I live easily 59 miles away. But I was loyal to this office. Being honest Bill was old school and all about his customers. He managed everything and would have never let a Susan come between that. When you speak with Susan you can tell she runs that office. I may be paying double and even possibly triple but know I'm not dealing with a Susan read more

LOOOONG time customer .... the BEST insurance i have ever had! i feel bad for people telling me about their insurance horror stories and i am so glad that i have a strong team covering my back! they are ALWAYS finding ways to save me money as well as make sure i am completely covered! thanks alot to your team Mike! read more

I've been with State Farm since 2014 and have nothing but great things to say about them! They're so good I've even gotten my bf to switch over to my insurance. Javier is my go to person for all insurance questions! Javier has helped me so much with all of my insurance policies I recommend them and Javier to anyone looking for car, life, rental insurance, etc ! read more

This has been my insurance agent for over 7yrs. I was lured away from Progressive by a Serbando (Sal). It was his persuasive sale pitch and continued personal touch that has kept me a customer. When my car broke down and I had to get it towed, Sal went above and beyond to ensure I was reimbursed for the towing bill. It has also been the solid guidance of the staff at this off that lead me to use them for my other insurance needs. read more

We switched to State Farm a few years ago because Serbando Fuentes helped find us huge savings. They reviewed our insurance needs and we have better coverage at a lower cost. When we needed to use the insurance, they were very helpful! State Farm customers for life now. read more

I love working with this team, I just spoke with Javier about a minor issue that I had and he took care of it right away, literally within minutes. Javier is always great to work with, he is dependable, courteous, and very knowledgeable in his role. I appreciate having such a reliable agency that I can always count on. Love these guys, and highly recommend! read more

This insurance agency is great! Susan and Mike were great in getting me excellent quotes for my auto/life and renters insurance policies. Every time I've spoken to either of them, they were polite, efficient and very helpful. I only wish I'd contacted them years ago when I bought my first car, but I treasure these guys!!! read more

This is a great office to do business with. I've had Mike as my insurance agent for years. That alone should tell you something. They've always done right by us and will figure out what works best specifically for me and my family. Always available to assist me. Highly recommended! read more

Mike Adelsbach - State Farm Insurance Agent - Playing a big part in our community! Good job Mike & Team! - Home & Rental Insurance Near Me - Riverside, Illinois

This team over there is great! Javi is the man! He is very helpful and super personable.

Love all the people that work in this office . Everytime I need something I feel special because they know me even with all the people they handle. It's what makes me stay with State Farm. The personal touch this office offers. read more

My family and I have been with State Farm for years. Mike and Serbando have always assisted us with any help we needed, from auto insurance to life insurance. Very professional business and team. I highly recommended Mike Adelsbach State Farm Insurance Agent. read more

I work all over Chicago, and I stop by many different Statefarm locations, I am pleased to say that I've never had such an amazing crew attend to my needs.From my car insurance, to my home insurance this locations has helped me through it all. The crew is so nice and helpful I drive from the north side of Chicago just to come to this location. Susan, the office representative, sets a new high, in quality of work that she, and her crew delivered. She is always ready and in any case of emergency I can always count on her and her to provide me with the best help. Thank you so much for everything this location has done for me and my family. read more

My statefarm agent Mike Adelsbach has been a great agent.Customer agent Serbando has been a great help with any issue we have had...Serbando always goes above and beyond his duties..Thank you Mike and Serbando.. read more