Just had an EGD (scope to view esophagus, stomach & small intestines) by Dr. DeGrood. Excellent…read morecare from the moment I walked in! Process is seamless in outpatient surgery department. Everyone was sooooo friendly, smiling & nice. Will not hesitate to have future procedures done here!!

Seriously the worst hospital ever ! I was having seizures while pregnant & they said it wasn't a…read morepriority emergency ! An it took 4 an a half hours before I was seen by one person! Never will I go back ever !!!

I left a message stating that I needed a wellness visit for my insurance with Donna Sellers at…read moreDillon Family Medicine (DFM) which is now part of the McLeod family. The Saturday before my appointment, I suddenly felt like I had a UTI. Rather than go to the ED, I began dosing myself with 200mg erythromycin for fish. I started feeling better the next day. When I arrived for my appointment, I told the RN that I was there for a wellness visit, that I had a UTI, and that I had been taking the erythromycin which she documented in my chart. When Donna arrived, I also told her that I was there for a wellness visit and a UTI. She asked where I got the antibiotics from, and I told her Chewy... I just happened to have some extra packets of fish antibiotics that I administered to my cat for a skin infection. When Donna heard this, she said that she was removing that from my chart and before sending me to collect a urine, she asked if there were any other tests that I wanted. I verbatim told her that everything covered under the wellness visit would be great. Upon receiving my collection cup, I noticed that the only patient identifier was "H. Kirkland." Luckily, I am a devoted scientist and always carry a sharpie with me wherever I go. I crossed off the incorrect info and replaced it with my name and birth date. After handing off my specimen, I was told to step into a room to get my blood drawn which I politely declined. When I returned to my exam room, I informed Donna that I was not going to have my labs drawn there because the lab couldn't even get one patient identifier correct, that because of that I was not letting them anywhere near me with a needle, and that I would get my labs drawn at my place of employment. At this point, Donna said she wanted to do a CT scan because she suspected that I had kidney stones. I declined, not only because my insurance didn't cover it, but also because I knew I didn't have kidney stones as I was feeling better after the antibiotics... all I wanted were some antibiotics for humans. Please be aware that at no time was I told that my wellness visit was no longer a wellness visit and that the labs that I requested for a wellness visit would no longer be covered. Unfortunately, I was not able to get my labs done at work because of the way Donna entered the orders, so I went to people I knew I could rely on - Dillon McLeod, a previous employer. At this point, I was still under the impression that all would be well regarding my future bill. Then comes my billing statement of approx. $500. I called my insurance to see why I was being billed this amount and was told that DFM billed it as a specialist visit and not a wellness visit. I then called DFM and told them of the issue. I was told, that because I thought I had a UTI, the "wellness" visit was no longer a wellness visit. This should have been discussed with me when I told Donna that I wanted all tests that my wellness visit covered. I asked the manager, Kasey, to please look into this which she did. She told me that my bill was correct because of my UTI. I then asked if a urinalysis was covered by a wellness visit. I was told by Kasey that yes, a urinalysis is covered by a wellness visit, but in my case it wasn't because I was symptomatic. Furthermore, Kasey told me that Donna put into my chart that the reason I declined the CT scan was because I could not afford it, which was not true in the least as we have a 6-figure income. She also stated that I had been having symptoms for weeks which is false. And now, because of all this, I do not qualify for my insurance incentive because, according to DFM, I did not have a wellness visit. I have tried contacting McLeod in Florence, but have not been able to get ahold of anyone. I guess my next step will be to get a lawyer and file a suit for non-compliance with HIPAA.

Great place for all your medical needs! My husband was having a gallbladder attack and they worked…read morehim in same day and were able to do all the tests he needed including ultrasound and bloodwork all right there in their office. The doctor we saw was Dr. Shealy and she was great! I have been told by friends and family that pretty much all their doctors are great! I definitely recommend. We commute from 30 minutes away to come here rather than go to a Dr in our town so that tells you something.