Store was clean and well organized, but we were supposed to get builder pricing (approved by our…read morebuilder). That literally equated to something like less than $20.00 off per piece. Had we known that, we would have gone to Home Depot.

Good experience! Bought 3 appliances, which were delivered and installed by very nice people. I…read morewill definitely think of Grand Appliance next time I have need. Sales people were great!

I got to talk to a real person....had somebody over the next afternoon to check on my refrigerator…read more Part needed To be ordered. Price was quoted before work was done. Will call them again.

helped us find the right product for our needs. Very professional and friendly. Did not try to over…read moresell us. Will go back again when we need new products. Also, very helpful in fixing our dryer.

Whenever I have an issue with my dryer they always provide great quality service and price. I never…read morehesitated when I had to call them for a different dryer issue I had. Al called before he arrived and was super professional, educational, efficient and provided great service.

Kim and Paul provide unmatched customer service with extremely professional, timely, and reasonably…read morepriced repairs! Kim provided exceptional customer service to assist getting a repair appointment scheduled for my Samsung dryer. She ensured that we had an accurate description of the dryer faults and model numbers so that Paul could arrive with the needed parts and be able to repair the dryer the day of appointment. I cant stress enough how much of a relief this was to have it all taken care of in one appointment! Paul is very professional, friendly, and knowledgeable. I talked with him throughout the repair, as he didn't seem to mind. He was able to provide a wealth of knowledge and insider tips to keep my appliances running long into the future. The dryer needed a new heating element, but he checked some other parts that are known to be faulty and got those repaired for me as well. Paul uses quality parts that are actually cheaper than the big name brand parts. An added bonus is that the parts that Paul uses have a much better warranty. Paul's prices are modest compared to competitors, he's faster (repair took less than an hour), and he backs up his work. I truly cant say enough how impressed I was by Kim and Paul and will be sure to give them a call if the situation arises again. Fingers crossed it doesn't though!

My wife and I just purchased a new washer and dryer from Gmack Appliance and had a very positive…read moreexperience. We went To Gmack Appliance after first going to Best Buy where we waited 20 minutes for someone to help us and then left when noone came. At Gmack Appliance we were immediately greeted by Jonathan when we waliked through the door and he was very helpful. We worked with him and Karina to purchase the washer and dryer and schedule the installation. We live in Door County and were very pleased that they were able to do the delivery and installation within 3 working days. Overall, it was a great experience and we will shop there again in the future.

If I could give a negative review - I would! Terrible experience, terrible customer service - the…read morehours are NOT updated - they are NOT open on Saturdays and leave two minutes before 5:00 during the week. We buy local as much as we can and help the family owned businesses and try to avoid the big box stores whenever possible. Unlike most family owned businesses in the area, they are not interested in helping serve the Green Bay community - in fact, I really don't know what they do. I walked in after numerous attempt to be there before 5:00 only to find the doors locked. When I walked in, I saw the exact refrigerator we were interested in - I was a for sure sale. The older gentleman was rude, uninterested, leaned against the back counter and answered by questions with one word answers. I left disappointed and embarrassed for them!

Dryer was not working on a Monday. I made an online appointment for Wednesday morning. Very quickly…read moredetermined issue. Ordered part was back on Friday. Fixed dryer in 5 minutes. Hunter was professional and knowledgeable. I thought the price along with the service was worth it!! Thank you Hunter!!

Had them out to fix a freezer. Three or four visits later, freezer still doesn't work. They did…read moregive a full refund excluding the initial diagnostic fee. However, took a month and several visits to determine that they couldn't fix my freezer. I'm not confident that the technician knew what he was doing. Also, the tech was not as professional as other appliance technicians we have used in the past. This tech would get overtly and visibly frustrated while working. Sorry but I think no matter how hard the job is, a professional must maintain professionalism.

They have a great selection of furniture! I had assistance by Robert my first visit and then by…read moreYulisa my second time. They were very helpful and answered any and all questions.

Best place to get furniture. Best prices for mattresses and furniture. Their staff was extremely…read morehelpful staff!

I just bought a school computer from here for this year! Wanted something cheap and reliable and…read morewas helped very fast and it was made easy :). Computer seems to work great and the place was clean. Emma was very nice and attentive as well.

I have NO accounts at best buy but they are charging me a renewal fee of $ 49.99 for accounts I…read moredon't have. They will not refund the money and I have to dispute it with my bank { which I am doing } . When I asked what the charge was for they didn't know. It's amazing to me how companies can do this. I haven't bought anything from them in over a year. They will not issue a refund either. POS company.