I've never had a problem with David's bridal in recent years. When it came to find a bridesmaids dress for my brother upcoming wedding, well that's were the problems started. The first dress I ordered was in a great price range but my god! Was the size misleading. I usually wear an 8 I couldn't zip the 10 at all. The dress didn't even have cups for my boobs it was just lined and that's it. The slit and the chiffon didn't even match up together. My soon to be sister in law is incredibly picky, she and my mom hated it. What really bothers me is that I ordered another dress and that won't be ready until July! This wedding is in the beginning of August. So, I ordered a different dress from azazie. I know that there's a pandemic going on. I'm sorry for complaining but I've been in customer service for almost 15 years. I've never had such poor customer service with a company. I just started planning my wedding. I'm going to the reading bridal district to get my dress. To quote any parent, I'm not mad just disappointed... read more

David's Bridal - It's just bad... - Bridal Near Me - Cincinnati, Ohio

I'm giving this location of David's bridal three stars. It's okay--not amazing but not awful. Unfortunately, there isn't really another place that is across the US that specializes in bridesmaid dresses for weddings. I am currently a bridesmaid in a wedding for July. As the wedding party is across the US, David's bridal is a perfect option of where to purchase dresses from, as all of us gals can try on these dresses are crossed states. That's a plus! With that said, most of the dresses are designed to fit the average girl. I am very tall with a long torso, so unfortunately, it was hard to find a dress that flattered my strengths. Also, most of the dresses are expensive. You are looking to spend at least about $150 for a dress (some are close to $200). to me, that seems a bit expensive, as I will wear this dress one time. If I need to alter the dress, that's an additional charge. With that said, the staff was super friendly! I walked in just to check out the rack of dresses, and I was greeted with a friendly smile. I was allowed to look through the dress options, and then one of the managers got me a fitting room. At one point in the evening, I was curious if the dress could be altered in anyway. One of the workers went to go get the seamstress who does alterations to help me. Both of them were very sweet and were honest about if they could alter the dress or not. I did appreciate the honesty! If you are trying on bridesmaid dresses, you have to realize that these dresses have been tried on by several gals in the city. They are not in the best shape, as some seams are split and there is make up all over the neck lines of some of the dresses. However, it is nice to be able to try on an example of the dress you would order. I did talk to one of the managers on duty, and she said that it would take about four months to get the dress in. Just know that it is not something you can pick up quickly and need to order in advance. read more

We had an appointment on a Saturday at 10:30 to pick out bridesmaid dresses. We were late and they still got us in and out in under an hour! They're very efficient but that doesn't take away from enjoying your experience. Our consultant had the bride select the dresses she was interested in us trying on, took us over to the dressing rooms, and brought us our dresses! Being a Saturday they were pretty busy and we had to share dressing rooms, but it was fine. Our consultant was very sweet and learned our names right away. She made the whole experience fun and easy. read more

I went in for an interview and the manager so rude and said I missed my time even though we agreed upon after 3 o'clock to meet! So rude and inconsiderate and The person I talk to didn't even come out to the manager saying that we agreed after 3 o'clock like EXCUSE ME?!?!?!?! the alterations manager who I spoke to was passive agressive and rude when I tried to explain there was a mis comuncation when scheduling my interview and the clirk put me down for 3. read more

Emma, Chrystal, and Randi these ladies were exceptional they helped us get the these we needy for my sisters wedding!! They didn't make us feel like were contagious they were so nice!! These ladies deserve a raise!! If you need to help with your wedding needs this is the place to go and ask for these ladies their customer service is beyond great!! Thank you ladies read more

I must say, the greeter (Hannah) was the worst customer service rep I have meet in my life. She was the rudest person I have ever meet. Someone that greets you at the door Can, and will make or break your business. We were told that we couldn't so much as to walk around or, even touch a dress on the rack! When asking for a manager, the situation seemed to diffuse pretty quickly. She told us that we did need an appointment on the weekends and that the website was not updated to inform customers that. She was able to get us with a stylist associate. Upon that, Hannah continues to be rude to others walking in with her eye rolling and giving the rudest customer service I have seen in a business. The manager said, I will speak with her about this.....not sure she did or ever will but, someone like her at the desk will leave customers walking out to the closest bridal location. Upon calming down and finally getting to meet with a stylist, we were able to work with, Chelsea. She absolutely turned the situation around and made the rest of the experience outstanding! She was so very kind, knew how to treat a customer and, was not pushy at all. She gave the upmost attention in making a brides experience magical and went above and beyond. She was absolutely awesome and the kind of person every business needs to make a business thrive. Good job Chelsea! Once again, you were awesome! I would highly suggest any bride to meet with her. Thanks again Chelsea, it was a pleasure working with you. read more

By far the most reasonably priced dresses and the consultant I had (Kiah Peace) was super helpful and made sure I got the most for my money. Definitely work with Kiah! I went to the store in Florence and had a terrible time, but my fiancé convinced me to try the one up north and thank goodness because I found my dress. read more

Did not enjoy my visit here. Came in for my niece to look around for her bridesmaids dresses and was told they couldn't help us and the bridesmaids couldn't try anything on without an appointment. Since when did you need an appointment at David's Bridal? That was always the best part of David's Bridal- you could shop around and try things on without the appointments. I've bought prom dresses and banquet dresses here- no appointment. Not again. Very disappointed. read more

I've been in seven weddings in the past three years, so I've had many experiences with many different David's Bridal locations as a bride AND a bridesmaid. I visited recently to help a bride friend find a dress, and it was by far the best experience I've had with this company. REQUEST WENDY! She made all the difference, and went the extra mile for my friend. Despite seeing so many brides a week, she made my friend feel special and individual, listening to her preferences and asking detailed questions. She was patient, cheerful, genuinely excited for my friend, and very easy to talk to: my friend felt very comfortable telling her "I really don't like this one" when she needed to.. but even that was rare because Wendy was able to find so many styles in her preference AND within her budget. The finale of the experience was when my friend DID find a dress, and Wendy performed this sweet little ritual of asking if her fiancé was "the one" and if the dress was "the one", and having her ring a bell to celebrate! It was so sweet and special! read more

I found my dress at David's with Jenny. She listened to what I wanted and helped me pick out a dress with everything I required and under budget! If I didn't like something we were moving on immediately and I ended up finding the dress of my dreams! Very glad I went to David's. My bridesmaids all found their dresses here as well. read more

If I could give them NO STARS I would. Treats customers poorly. Please read this review before you enter this David's Bridal location. The Staff in this store are EXTREMELY RUDE!!! My fiancé went into this store after purchasing shoes from David's Bridal on line. The shoes were too tall so she wanted to return and purchase another pair from this location. She was treated like crap! They didn't have her size so she was going to order shoes again. She needed a pair to get her wedding dress altered and when she asked about it they appeared disgusted and said "Absolutely NOT". They also asked in a disgusting manner "Did you buy your dress here?" implying, if you didn't buy your dress here we don't want to help you. She just wanted to use (after ordering another size) the shoes to stand on a carpeted riser while her dress was altered. They also treated her like crap when she asked if she could return the shoes she had purchased on line and their response was equally poor. At one point she must have been "In the way" of a worker pushing a cart through the store and was asked in a demeaning tone "Can you move" She left that store in tears. Literally in Tears! read more

I ordered this dress on 7/10/14 for my sister who was getting married last minute. I was moving to another state and the store assured me they would put my shipping addrress down and ship the dress to me. I had never received a comfirmation email etc showing where my dress was going. I finally received an email stating that my dress came in on 9/19/14. So I called the store and they assured me my dress was shipped and on its way and quickly hung up on me. I didn't even get a chance to ask for a shipping/routing # or to vefify my address. Two weeks go by and I still hadn't received my dress. Once again, I call the store to ask and they reassured me it shipped and I told them I still had not received it. They gave me the tracking number and was about to hangup on me when I quickly asked them to say what address they had down. They ended up putting my address wrong in their system! I still have the receipt of the purchase, Brittany (employee #721192) rang it up and entered my info wrong. The store apologized and asked for me to contact UPS and that if I waited till the next day, It should arrive to me. When I called UPS they said if I hadn't called, they would have re-routed my package back to David's Bridal's Warehouse since it has been two weeks. If I had listed to that store, I would have had no dress for my sister's wedding. They had asked if I ever received an email confirmation from the store showing my address, est. shipping arrival etc. I said no. I looked through all my email and even junk mail had received no confirmation. I ended up having to go to UPS which was 30 mins away from where I lived, to go pick it up. So an hour out of my time when something should have been sent directly to me in the first place. Now that my dress is late, I still have to get altered before I leave town. Therefore, I will have to pay for an express altered fee to speed up the process to have this done. Just so happens, after the second time calling where my dress is, I get an email confirmation/thank you for your order today (3 months later). Where was this 3 months ago? The store overlooked many steps that could have avoided this from happening. From not putting my address in correctly and verifying it before I left, to not sending me my confirmation email, to rushing me off the phone before being able to verify my shipping address, etc. Both of my sisters have bought their wedding dresses from David's Bridal along with all their bridesmaid dresses. My wedding is next Oct. 2015. Now I am unsure if I want to buy my wedding dress from this Franchise after the experience I had. read more

This is the place my now-wife went to when she was looking for dresses. Saw lots of good comments about Lauren so I suggested asking for her, but she was busy assisting another customer. Quite amazing but this was the only store my wife needed to visit because after trying on only about six or seven dresses, she found THE dress for the wedding. All agreed it was amazing, and one of her daughters found a nice pair of shoes to match. What was an added cute touch was when she got to ring the bell, and said "Yes to the Dress"! LOL read more

Thank you David's Bridal for saving the day. Mexico customs seized my dress after having shipped it ahead of my trip and the ladies at David's bridal jumped in and were committed to making my social day what I'd dreamed. From finding the dress to altering it by cutting off the sleeves in just one day! I'm so grateful to Wendy, for your patience with the process, Amy for helping us work things out and Grazina for making suggestions and completing alterations in just one day! World Class customer service! Thank you! read more

Long review but worth the read.... I'll start by saying that the alterations team in this store is phenomenal and those ladies deserve 5 stars!! However, the new management in that store is the absolute worst to say the least. Store Mgr Daena and her little side kick mgr Randi, treated my friend and I horribly when we visited the store 2 days ago. We stopped in to drop off some cookies and to donate some clothes for one of the ladies who has family in another country. The second we walked to the back, mgr Randi- at the direction of store mgr Daena- came back to yell at us stating that we must not be back there bc of the coronavirus. I'm sorry, what?!? Her approach and her tone were uncalled for. We were doing nothing wrong except saying hi and being kind to the alterations team who so many times took care of mine and my daughters' dresses! Mind you, there were others customers there...a few feet away from us and nothing was said to them!! Perhaps they didn't like that we weren't purchasing something this time. I have four words for those mgrs... UNPROFESSIONAL RUDE WHITE TRASH!!! Dear customers: do yourselves a favor, if you must shop at David's Bridal, go to Florence or Kenwood. Then feel free to stop here ONLY for alterations. read more

Honestly if I could give them negative stars I would, the didn't size my wife right at all when I went to try my dress on it did my fit right now they won't help me and tye is the most disrespectful person there please don't go there and save your self some stress we purchased a dress in january for the one day that is supposed to be absolutely perfect, however because the misleading information that the staff has given us at the tri-county store. My soon to be wifes dress will not be the dress she had her "this is the dress moment" she absolutely adored this dress she felt like a princess in this dress once again this is no longer the case as she has spent a week in devastation because the dress does not fit properly as it was not properly fitted in the first place however she was told that this is the way the dress was supposed to fit upon trying it on for the last time leaving the store. she will now have to have this dress altered completely so much so that it will not look remotely like what it is supposed to. when we came in to the store we were treated so poorly because the dress had all ready been let out by our seamstress we were confident that we were leaving with a well fitting dress and that is not the case tye had made us feel that we were not worthy of david's bridal to fix this problem and paid no mind that this was there fault to begin with! i'm currently so displeased with this whole situation that i'm looking of ways to make my community aware of such mistreatment. I have endured my fiance sobbing for hours because of this. I want something done to make this right. The way we have been treated is unacceptable! read more

I honestly can't say enough about this David's Bridal and the woman who helped me. I recently made an appointment for wedding dress shopping and had the great fortune of being helped by Alqueeah. Unlike most girls, I walked into the store with absolutely no idea what I wanted. She asked me to have an open mind while my crew picked out four dresses that looked like something I'd like. Alqueeah picked one out herself before helping me try them on. In the dressing room, I was nervous and excited, but she kept me calm and was extremely helpful. It turned out that I fell in love with the dress SHE picked out for me. It took her no more than five minutes to pick up on my style and exactly the type of dress I didn't even know I wanted! She asked questions about my fiance, our engagement, and our wedding plans and genuinely cared about the answers. She made the entire experience so fun, exciting, and special for all of us and I absolutely loved her! The manager and alterations manager were also great, checking in on us and offering suggestions. If you're looking for a place that will set aside time for you and make an effort to understand your style/wishes, I highly recommend David's Bridal and especially Alqueeah! read more

I went in for a fitting for a bride's maid dress. Kasey, was the consultant that assisted me. She was kind, professional, patient, and easy to talk to. She helped me locate all of the items that the bride wanted us to purchase (including accessories). While checking out, the representative made a small error and the manager discounted my item simply because I waited about an additional 5 minutes. That was totally unnecessary, but very much so appreciated. Big kudos to Kasey and the store manager! Excellent customer service! I would recommend that you try this place if you're looking for a gown. read more

Unsatisfied isn't the word, really I'm speechless at the lack of customer service and disrespect I've experienced from this location. First I was given the wrong information on the stores credit card and payment forms. Then my daughters dress arrived and I was never notified. When I asked to speak to manager, she insisted the employee never gave me the wrong info because he's been working there for years and two, she tried to read me a email in which I never received and when I told her all am asking is if my daughters dress is there she ( the manager ) said "well if you shut up and listen". I can't believe this is happening!! I snapped!! Not to mention while shopping for my grandmother's dress ( for my mothers wedding) a rack of dresses fell on my grandmother's shoulder! The whole bar falling on her, The manager writes up incident report then hands my grandmother and stack of shutterfly coupons.... Like really I'm sooo done. My wedding isn't until October!! This can't be the journey to my wedding!! Wish Vera Wang brides maid dresses were sold else where , cause I would just cancel my wedding party order and bounce! Signed The pissed bride to be. Picture is of my beautiful daughter read more

David's Bridal - Bridal Near Me - Cincinnati, Ohio

Went to the store without an appointment to pick out dresses for my mom and maid of honor. Our appointment in the bridal district didn't work out- we were also bringing champagne to celebrate. We brought the champagne with us assuming all bridal stores allow the champagne celebrate this special occasion. Was told we couldn't have it in the store but if it's hidden no one would say anything. Long story short, a group of people of the opposite race sat next to us. My mom tried on a dress and stood on the stool in front of these people to look in the mirror- she's by herself because the rest of us are looking at dresses.They didn't want us there. The manager came to us and told us we'd have to come back at 6pm. After one of the consultants told us we'd have someone at 4:30 and was going to move us to the back. She used the excuse of us having the wine but because we were told to hide it, that's what we did and you literally could not see it. Everything was in a Kroger bag. We decided to just leave and made her aware that we were leaving. She stood by while we gathered our things but then she proceeds to threaten to call the police. Her whole approach was horrible and I still can't believe we had this experience. Go to the bridal district ladies. You'll get so much love. And if it's price you're worried about, I found my wedding dress in there clearance section (bridal and formal) and am highly satisfied. read more

Lauren. Go see Lauren. I stopped in David's Bridal on a Sunday and it was so crazy busy that I got nothing accomplished. Seriously, avoid the weekends. I went back on a Wednesday night and Lauren was my bridal consultant. I could not have asked for a better experience. She was fun and sassy - she knew what she was talking about and she was completely honest. She made the entire evening so much fun - joking with my mom, sister, and friend. She ran all over the store looking for more dresses to try on and for bridesmaid's dresses and mother of the bride dresses. She found accessories and shoes. I put on a dress that I thought could be "THE ONE" and she had me walk through the whole store admiring myself in the mirrors. I was nervous to go dress shopping. Nervous but excited. And she made me feel beautiful and awesome. She hooked us up with the alterations manager (who is also AMAZING) and we booked all our appointments. Ordering the foundation garments and working out a timeline was super easy. I left with a dress and plenty of ideas and options for my bridesmaids and flower girls and a booklet full of discounts. I read a lot of not-so-great experience stories about David's Bridal and I'm happy to report that I had a stellar experience and a wonderful time. I'm SO EXCITED!!!! read more

A million people in the back while I was trying to try on dresses (including children running around). This did not make for a relaxing appointment. Also most disappointing, was the terrible customer service. Slowest moving associate, yet rushed me through the whole appointment. One manager came over and was helpful for a few minutes. Yet another manager came towards the end and continued to rush the appointment along and was very rude. I did find a few dresses I liked, however the two that I went to see, they did not have in the store and did not bother to let me know if they were at a different location. If I do decide on a dress from David's Bridal, it will not be from this location. read more

Upon entering David's Bridal my first impression of how busy it was! I did go in on a Saturday afternoon, which I'm assuming is their busiest time, and boy that place was packed! We were greeted by an attendant and asked our reason for being there, when I told them me and my mom were shopping for my wedding dress they invited us to sit down at the front table and asked us a few questions about my big day. I didn't have any idea what sort of dress I wanted and so they sat me down with a few of their catalogues and brochures to look through. I was asked to dog ear all the ones I liked and that I would have a personal consultant to help me for the afternoon. My consultant was very friendly and kept things moving at a fast pace without rushing me. Once I tried on a few dresses and gave her my opinion on them she was able to judge my style pretty well and know which ones I marked would work and which ones wouldn't. I'm not sure how often they run sales, but they were running an amazing sale when I went and I ended up getting my dress for only TWO HUNDRED AND FIFTY DOLLARS! Crazy right? And it's beautiful. There wasn't anything "bad" about David's Bridal, but I feel like the dressing rooms could use a bit of an update. read more

I wish I knew the name of the lady that helped me because she was soo nice, mature, personable, and actually seemed to care. I had just come from the DB at Kenwood and they had the worst service ever (appt was all about their commission, rude, fake, didn't care at all). Wow, the Tricounty DB was like a breath of fresh air compared to Kenwood's. The service was so much better, made the buying experience way more enjoyable, and the lady actually picked the perfect dress for me at a great price ($399!!). At Kenwood the lady kept sighing that they didn't have anything in my price range, and was literally the most negative and complaining person to be "helped" by. However, the DB at tricounty was caring, kind, and tailored to my needs.. It didn't feel like it was all about their commission, which was so nice. Thank you David's Bridal at Tricounty for the wonderful service and finding the perfect dress for me! :) read more

Two stars, thinking about going lower. I bought a bridesmaid dress back in January, I was told it would be here May 11th. The wedding I'm in is in late June. I know COVID has messed a lot of things up, but you would think their customer service would be WAY better than it has been! I called on May 15 to check on my dress, they said it wasn't in because they just opened on the 14th. I asked when it would be in, they said by Wednesday or Thursday the following week. Perfect, I called that Friday to check, I was told this time they had no clue when my dress was showing up! I can't believe that I have to keep calling and asking, the lady I spoke with just kept saying there's nothing she can do and there are hundreds of dresses that needed in by that date...how is this any of my concern? All the bridesmaids in the wedding are having the same issue, some dates got kicked back to July, after the wedding! Here we are June 5, I leave June 16 because it's a destination wedding and still no dress...just disappointed in the customer service team (I've work in the restaurant industry most of my life and know this isn't how you treat customers). I believe they should have called everyone themselves if they thought or knew the dresses would be late, instead we are all worried about the bride and if her day is going to be as perfect as it deserves to be. read more

Very good, very professional. Busy but since I had an appointment it was fine. It was fun seeing all the other ladies and brides trying on things. If you going for a more quiet intimate experience go on a weekday. My ladies were nice. I said YES to the dress and the alterations lady gave me excellent advice and helped me look nice as far as shoes and undergarments for my big day! read more

I honestly had a wonderful experience at this David's bridal. This was the first place I went to, and where I found my perfect dress. Even though they see tons of girls in there every day, I still felt like I was a priority and special. I didn't feel like just another shopper. Wendy was my girl! They all were amazing but I worked specifically with Wendy and she was perfect. She figured out what I was liking (probably even better than I did!) and tailored the selections for me. She was so patient, funny, helpful and kind and I never felt like she was in a rush. We went on a weekday at 6pm and we were there just up to closing time. I never felt rushed or unwelcome. They set up chairs for my 4 helpers and just made the whole experience so magical!! Highly recommend. read more

I went into Davids Bridal yesterday with major concerns about my dress. I was treated like dirt by a stylist named Ty. She refused to touch my dress, looked at me like I was dirt, and looked at my dress like it was the most disgusting thing that has ever been created. I was crying and begging her to help me figure out what I could do to fix my dress. She would not even get the seamstress out on the floor to give me guidance and hope that my dress could be fixed. In the end I left the store bawling my eyes out. I have never been so disrespected in my life. I would like to thank Ty for turning me away from Davids Bridal for the rest of my days. I would not recommend this store to anyone. Please Please Please future brides go somewhere else. Enjoy your day and get your dream dress. Do not go what I am going through where I have to have my entire dress' back taken out. :( Good luck ladies! read more

Okay, I'm writing this really hoping that I don't sound like a bridezilla, but I have not had a good experience lol. I chose my wedding dress at this David's Bridal this year. The consultant I had was great. She made trying on dresses a really smooth process, listened to me and she was able to help me find my dress! This was all great, but I have had all kinds of issues with alterations that made me decide to warn others about buying your dress from here, or at least give pointers on how to buy a dress from this store. First, realize that your budget needs to include the price for alterations. This is probably a "duh" thing, but David's Bridal charges a ton for alterations. Second, don't let them GUESS what size you are, because they are horrible at it. Also, may be another "duh" thing, but I figured the lady has probably been doing it for years and has some sort of master eye for telling whether you are a 2 or an 8. No, she GUESSED me at a 6. Did not bother to take measurements, which would seem like the best way to get an idea of what size you are, but what do I know? Anyway, my size six dress comes in and is too big. It's going to cost a fortune to alter it down, so we are advised that we should order then next size down, which we do. Again, no measurements taken. My size 4 dress comes in, and I set up a day for an alterations appointment. Turns out, to get this dress to fit me it needs to be taken in two inches, and bra cups need to be added. OBVIOUSLY I do not have what it takes to fill out a size 4 dress in the waist or the bust... another wrong GUESS at what size I am. I am positive that if I had ordered a size 2 dress then I would not have had to pay to take the dress in or add bra cups. All of this makes me believe that the people there intentionally guess you at a bigger size that that they can charge you more for alterations. Not to mention my shoes came with a rhinestone missing. After all this you would expect apology, maybe a little something to help make up for all the mistakes. All I got from the staff at David's Bridal were excuses, and then options that I didn't like but had to deal with anyway. Their mistakes have cost me time and money, and they do absolutely nothing to make up for them. So if you find your dream dress here, just make sure they take the time to measure you, don't let them play a guessing game. (: read more

I'm a bridesmaid in a wedding this summer. I was thrilled with my Davids Bridal experience throughout the dress choosing, trying on, measuring, and ordering. The issue arose when my dress was delivered. The store says they email customers immediately when their dress arrives, and then give them a call a week later. Well I received no email (my email address had been entered incorrectly, could have been my fault) and no initial phone call. I received a phone call yesterday saying that my dress had been sitting in their storage for 15 days and if I didn't pick it up this weekend it would be returned to the manufacturer. Unfortunately I'm getting on a plane this afternoon for a weekend trip and am unable to pick up my dress. Fortunately my sister is able to pick it up for me. On the phone they didn't even care about me or my experience, just that I'd be able to get my dress before the weekend. I am not a happy bridesmaid. read more

My mom and I stopped by on a whim to look for mother of the bride dresses and it definitely exceeded my expectations. Mars was our consultant and she was awesome to work with! She was fun, helpful and gave us a little pep talk to get started. She was very patient and helped us find a dress my mom felt comfortable in. I would recommend going on a weekday if possible. Make an appointment with Mars, you will be glad you did! read more

After shopping at 2 other area bridal shops (in Covington), my daughter chose a dress from David's. Their prices were reasonable, they had a good selection of dresses, and they were patient while she tried on dress after dress. They make valuable suggestions if you ask, and they don't try to force you to make up your mind or to buy that day. They have more "mother of the bride" dresses than other shops, but that selection could be larger (or maybe mothers need to shop elsewhere -- I'm sort of new at this). read more

Not impressed - the check in person was very unfriendly and seemed put off having to help us. They were busy but our salesperson was very nice and helpful. Check it was horrible - huge line of people and then twice the salespeople brought their customers up and rang them out before us and the others in line. read more

Worst customer service experience I have every had. Politely asked if there were any discounts and the manager gave us a rude lecture for 10 minutes. Made the bride extremely uncomfortable right before we all (6) forked over nearly 200 for our dresses. You would think when you are paying someone that kind of money they would Atleast show you some respect. Then our rep said if there were any discounts within the next 14 days we could bring our receipt back and get the discount. Well.... the very next day there was a sale and wouldn't ya believe it. The same manager gave our bride heck over the discount and waiting 4 hours to call her back. Then said we had to all go that day with our receipts or she wouldn't credit us. Some brides live in different states but she didn't care.. if you insist on going to Davids Bridal GO TO ANY LOCATION BUT THIS ONE.!!! Best believe I'm going to tell all my fiends to tell all their friends never to go to Davids Bridal. read more

We went in requested a specific person we were told we had to take who was available next. The girl was already working with someone so we were being kinda of rushed. They took my measurements and the other person whom was not with our party. I was told needed a size 12 dress. When my dress came in a size 10 I went to the store they re took the measurements and looked at me and said sometimes people gain weight but that's not their fault. I would have never been a size 10 the alterations lady (who is wonderful) said the measurements had to be way off. I spoke to the General manager Carla who told me its not Davids Bridal fault. I had to pay another 206.00 so the lady could alter the dress I paid 206.00 for. I asked her to meet me half way because I think they made an error and could they work with me. They said no. The Rachel person who answered the phone was also rude to me. I hope Davids Bridal Contacts me I sent something to corporate but I doubt it will happen. read more

This place was a disaster since day one. We were told we would get 20 dollars off the bridesmaid dresses to begin with. The bridesmaids tried on dresses and picked out colors. We left since none of us were ready to buy. I returned a week later to purchase and was told I couldn't order the color or the style I picked out. Why wasn't I told this before? Then the " consultant" lost all the brides information. I think they were mad because we didn't purchase a wedding gown there. So all the bridesmaid had to get together again, pick out all new dresses, and colors. After all the hassle, they NEVER offered to take anything off the dresses. All we got was a 25 dollar shutterfly gift card that I will never use. My dress finally came in and was too small. They tried to blame me and say I demanded a certain size. I would never demand a size, especially after being measured. If the consultant was doing her job, she would of kindly suggested a different size. They acted like they were doing me a favor and ordered me a different size. I just paid almost 200.00 for this dress. This place doesn't care about anybody but themselves. Very rude, and they treat the bridesmaids like wicked step children. Maybe they should only carry brides dresses and get out of selling bridesmaids dresses. read more