Best jewelry store in town. The Times to go...near Valentine's day...mother's…read moreday...Christmas...they have amazing 20.00 deals on real diamond ear rings...necklaces...rings...bracelets. I stock up and give as gifts! They will include certified paperwork too

Osterman,s stole my ring!!!!!!!, Corporate office wont make it right…read moreon 12/1/12, I went to the mall, in toledo, and stopped at ostermans to buy some christmas gifts, While i was shopping the clerk asked if i wanted her to clean my rings, i said yes, I handed her my seven rings, 5 minutes later, she handed me back 8, 2 of them were not mine, and my pink sapphire that my husband bought me for my anniversary was not there, being the honest person I am, i called her over, and gave her the 2 that were not mine, and told her my sapphire was missing, they looked everywhere, obviously they gave my ring to someone else, The local store admitted fault, The manager offered me store credit, not acceptable, only Rogers and Hollond carry my ring, I was told i had to call corporate, and they are entirely blase about the whole affair, and also will only offer store credit..IF ostermans had my ring,,or even something very simular, i would accept that,,,but they dont I only want to be made whole, thier policy for cleaning rings is negligent, They allowed another customer to take my ring, this is theft and entirely thier fault. I will never deal with them or any of thier sister stores again, I plan on filing a report with the BBB,, a police report,, and going to small claims..

I've been a patron of Frenchies for over a decade. Some memories are purchasing my wife's…read moreengagement ring 10 years ago, her anniversary band recently and periodic bullion/coin shopping with my son. They always treat my family and I with excellent customer service and full transparency. Every time I tell my son we are going to Frenchies he is super excited! Highly recommended A+

Frenchies bought jewelry from a elderly man with dementia. They then melted the jewelry down after…read morenine days. Thats all legal. We did contact Frenchies and explain to them my father has dementia. They said everything they did was by the book. We were never told we had 9 days to get a police report to prevent them for melting it down

From the moment I walked in, I was greeted with warm smiles and an eagerness to assist. the staff…read morewas very helpful with their knowledge and expertise in helping me select the perfect piece and went above and beyond to ensure that all my needs were met, making my experience not just satisfactory but genuinely delightful.

Excellent customer service! I bought my husband a gold cuban link necklace for Fathers Day and…read moreRyann was extremely helpful. I came back in December to get him a ring and she remembered me. She and Steve took great care of me. Steve cleaned my rings while I was checking out. I'll be going in store for all future purchases.

i recently shared my concerns and the owner made it right with me. I thank you and if i could…read morefigure out how to take my negative review down i would. Once again a happy and loyal customer!! teri willetts

I went there for an appraisal and then (because I always get at least 2 estimates); went to a…read moresecond local jeweller. The other jeweller gave me a much a better price. I won't forget this. This is just a fyi for anyone else shopping around.

I just love going in and walking around and seeing alllll the things that they have. Such a variety…read moreof antiques, crafts, jewelry and trading cards. The best part is there is always something new. Love, Love, love.