Do not bring your clock here. David fixed a clock for me before & I was happy. Now I am broken hearted! Before I came in I'd read someone else's review that the service of gone downhill but I figured maybe they were just impatient with the older generation....it turns out David is very knowledgeable about clocks but absolutely not able to run his business anymore. I gave him my family heirloom, a German cuckoo clock. It needed new bellows. I brought it in in August 2018. I called back every 2 to 3 weeks at David's request when he said it wasn't finished. Because he so rarely answers the phone I actually came into the store three times to check the status as well. Not done. It's been too long so I came in yesterday with a box and money to pick up the clock in whatever state it was in. Except that it wasn't. It wasn't here. My clock wasn't here... he had a cuckoo clock but what comes out of the doors of this the clock is not the same as what came out of the doors of mine. I'm kicking myself that I didn't take pictures because David said that he didn't trust young memories. I had to get my 81-year-old mother on the phone from out of state to describe what came out each door of my clock. Those pieces are not in his shop. He put it in someone else's clock or gave it to someone else who is less familiar and didn't know. Then he proceeded to pull up a cuckoo clock catalog, flipped through it and showed me that there are no cuckoo clocks with a dancer coming out the door as both my mother & I described. My family had this clock for 60 years and it went off every hour for the 22 years I lived at home. I am not misremembering. If you got a cuckoo clock from David that looks like yours on the outside but it has a yellowish bird in the left door and a dancing couple in the right door and you don't recognize those pieces, please reply to me so that we can swap pieces at my expense. I just want me memory & heirloom back. I'm heartbroken that my clock is gone. We never did find three matching weights for a cuckoo clock that fit this clock body so evidently those have been given away to someone else too. I was so irritated but try to be patient knowing that David is somebody's father and husband. He tried to give me back the pieces of my clock that he keeps in a tin foil bread loaf pan. I asked him if he could please put the contents of that cup into a baggie for me and he argued with me that a metal loaf pan is not the same as a cup. Oh brother! I paid him for the parts that he ordered ($30 for bellows) and then he insisted I shouldn't keep my claim check. I told him he didn't need to write me a receipt for the $30...and then he proceeded to argue with me for two minutes about whether or not a claim check could be considered a receipt or not. I spent 75 minutes here today in Operation Rescue My Clock. And I lost. Sadly. David has a stack of mail on the floor he's completely disorganized & he's argumentative. I wish it was different because he has a passion and good knowledge about clocks. Do not bring anything you value here! read more

Our family has had clocks repaired by Dave on numerous occasions over the past few decades and had great luck. However our last experience has been a nightmare. Over a year ago Dave came to clean my parents grandfather clock. He said that it required being taken apart and taken to shop for further work. So we let him do this. After a couple months time with no word from Dave I gave him a call to see how the work was progressing. There was no answer so I left a voicemail. This went on for several months me calling no answer voicemail no return call. Finally after about nine months he picked up the phone and I asked about o'clock. He became enraged and indignant that I was concerned about the clock and his lack of communication with my parents over this family heirloom. At that time I asked that he returned the clock and we would find someone else to fix it. I would pay him for his time and effort's and my parents would get the clock back. He said he would return on the following Wednesday. That Wednesday came and went Dave never showed up never called. Again I called left messages no return calls. Now it's been over a year and I still am unable to get a hold of Dave he's not called me he's not explain why he's had the clock for so long and my mother is left wondering if she'll ever get her grandfather clock back. David's been a good mechanic for many years and I'm afraid with this last experience we will not only not go to him again but I will strongly recommend people not take valuable clocks to him to be repaired. read more

David is wonderful. I took him a mantel clock from 1880. He repaired it but also taught me to understand it. Now when it goes off time I can usually reset it myself. If I have trouble I can call David and he can walk me through resetting the clock correctly. David is patient, a wonderful teacher, a lover of clocks and a terrific person to help keep your clocks healthy and happy. I recommend him highly. read more

I have taken several antique clocks to David for repair over the years. He does an excellent job and he takes the time to explain to me how to set up the chimes so they work properly at the correct time. read more

David has repaired two antique clocks for me, and I have been extremely happy with the repairs. He is also a great guy. I am taking in another old clock today. I have a lot of confidence in his ability and integrity. read more

I will not this so-called watch maker shine y shoes. We took our antique mantle clock to him for repairs. Poor service. Argumentative. Unable to repair it. Refused a refund. Clock now in pieces since he could not perform the basic work. Very poor customer attitude. He should retire. We came within an inch of taking him to small claims court. Do Not take any ztime pieces to this fraud. Why other local jewelers recommend his is a puzzles. read more

Occasionally over the past couple decades or so we've had a need for clocks to be repaired. We've taken them to David's Professional Clock Repair up in Boulder. And until this last time, we have always been pleased with the results. However, our most recent experience was not a good one. Our grandfather clock was having problems: it would sometimes stop midway through its 8-day cycle, unpredictably; sometimes it would continue running after we started it again, other times it would stop again, over and over in the same 8-day cycle, and other times it didn't stop at all during the cycle. David made a house call, which went very well -- he showed up on time, was very pleasant as always, checked and oiled the clock. He said if that didn't fix it to give him a call and he'd bring it to his shop. Sure enough, we continued to see issues. We called and he promptly came and got the clock works, and took it to his shop. All was fine and as expected, so far. But finally, after more than 2 months with no word whatsoever from David, I called to find out when he'd be done working on it so we could have it back. He apologized, saying he had not even started on it yet! He said he had quite a lot of work to do, but that he'd move it to the front of the line and we could pick it up that weekend. I reminded him that the issue was not that predictable, and he might need to keep the clock running for an extended period to experience the problem. Oh yeah. After several more days, I was increasingly uncomfortable. If you have a grandfather clock, you may understand; these things grow in importance kind of like honorary members of the family - not like a son or daughter or pet, of course, but like a favorite piece of art that also has a job to do. It's something you look at, rely on, and listen to frequently, and with appreciation. It needs to be there, and it obviously needs to work. When it's not there, you really miss it. So I called David again and said I was going to come pick it up even if it wasn't finished, and pay him for what he had done. Again, he'd had it for over 2 months and last I knew he hadn't even started, so I figured I'd just take it somewhere else. And this was some days after he'd said it would be his main mission. Well, he said he didn't have the pendulum... did we bring it to him? I reminded him that he came to our house to get the works, and yes, he took all parts. OK, he'd look around, we could come and get it. So yeah, obviously I'm getting pretty nervous now. We went to his shop in Boulder to pick it up. It wasn't running. He had set it up to do his work, but the pendulum was not attached and he'd still not even started working on it. He still couldn't find the pendulum - see, this one doesn't fit, he said, and neither does this one. This was in his back room, which is (like the front room) full of clocks of all sizes, as well as parts, boxes, tools, etc. all stacked around on shelves, floor, chairs, workbenches.... Well, it was me who found the pendulum. He had leaned it up against a shelving unit near where the clock was mounted for him to do his work. Not exactly in plain sight, given all the boxes and such, but it wasn't hard for me to find with about 12 seconds of just standing there - after all, I wasn't going to take the place apart looking for it! So he checked it, and sure enough, that was the right one. Though now it was dented. And now the hour hand on the clock was not properly aligned - when the minute hand was pointing at the 12, the hour hand was pointed somewhere around 20-30 minutes after the closest hour. Great. David let me take it, no charge. That was a good business decision, obviously. But when I took it home and set it up, I found other issues, new problems. I called another shop in Denver to see about having it repaired, and from my verbal description they knew exactly what was causing the occasional stoppage (the original reason to have it worked on, though by now I had a few other reasons, too). They didn't do housecalls to my area, but that's OK - I took it in and it's being worked. David is a very nice gentleman who undoubtedly knows clocks. But now that he's in his 80s, spry and nimble as he seems I just don't think he's able to effectively run this business anymore. It's a shame, because I really liked to take my business to his one-man shop! Maybe he could have someone buy and run the business, and he could focus on just fixing the clocks? Until that happens, I'm afraid I'll no longer take clocks to David's shop. Sorry. read more

My treasured cuckoo clock had stopped playing the music, kept time perfectly though. I took it to David who was supposed to have it for a couple of days. When I called on the day he told me, he couldn't figure out which clock I was asking about but said he needed a few more days. When I called after the time he said he needed, he again didn't know about my clock and I could tell he had not touched it since I had called the last time. He started tinkering with it while on the phone with me and said the music wouldn't play on a consistent basis. I told him I would pick it up anyway. He showed me why he couldn't get to the music box, his screw driver wasn't long enough! Then he charged me $20 because he had it for several weeks. I bit my tongue and paid him, I can deal with a $20 learning experience, I would just take it to a professional. However, when I got it home, the longest it would run was 20 min. I called him the next day to tell him and he immediately interrupted me with excuses and told me to bring it back. I said no, he'd already had it for weeks. That's when he went into a tirade like I have never experienced from a "professional". When he finally asked me what I would like him to do, I said I would like a refund and I would give him my address to send it as I live an hour away. He said, in the most bitter, sarcastic tone "come get it". He seems like a sweet old man when you first meet him, someone straight out of a Disney movie. Be careful, that perceived sweetness turns into a viper instantaneously. Now I have to find a real clock repair shop to not only fix the music, but to correct whatever he did so that it keeps time again. Beware! read more