I bought my dodge pickup there for oil change ,staff was rude and to add insult to injury the stole…read moremy glasses that were of sentimental value. Then I spoke to the owner Vicky who gave a lecture on how here parents paid her college tuition which I didn't want to heard Untrustworthy place no etiquette do not recommend coz they r cleptomaniacs that steal!!!!

Been going here for over 10 years sense "SEASON" Ran this shop IYKYK bought a 2023 Ram from Xtreem…read moreFor 3 years took my truck here Faithfully trying to build a relationship even though its 30 min away. Go in feb get an oil change tell the service writer I think something is wrong with the transmission. With his chest out the service router all cocky assures me nothing's wrong with my transmission cause he has the same truck and I have to go miles before I have to worry about my transmission why my 2023 ram 1500 with 25,000 miles my transmission gone yesterday. I asked them for help told them their service. Writer assured me in me thinking that I got a great relationship with Trish in this company. I'm told I better find a way to get my truck there fast when they could've told it up there Got me a loaner car cause I'm such a great customer, but apparently I'm not so now my business goes elsewhere. I should've known better because they don't have a lot of mechanics. So, what's my fault too.!

Mr. Montgomery at Bayou Ford provided outstanding customer service from start to finish. He made my…read morevehicle purchase yesterday a smooth, stress free, and enjoyable experience. He was professional and knowledgeable and truly cared about making sure I was happy with my purchase. I highly recommend Mr. Montgomery and the team at Bayou Ford to anyone looking for a great car-buying experience. Thank you for going above and beyond.

Did not listen. Did not investigate primary concern. Instead "found" a completely different issue…read more This is the second and final attempt to use Bayou Ford Service Department. I know the difference between transmission fluid and engine oil. Not sure how that red spot on my concrete is from a leaking oil pan. 1 star is extremely generous.

I postted already but I'm posting again because I hate for anyone to go thru what I went thru just…read moremade a year with a used vehicle that I purchased from these people and I've had an oil filter issue, a water coolant issue, a motor mount issue, a rotor issue, a battery issue and who knows what's next these people at this dealership are crooks and are selling cars that were damaged by the storm that happened in 2022 do not trust them they will seem nice and friendly but their not a complete and total rip off!!! I would rate them with zero stars if the option was available!!!

I purchased a 2022 Spark Activ on September 14, 2022, New, 4 miles…read moreMy Salesman is always a kind, knowledgeable, professional, with very good communication skills! Andre Wilson is his name! From the time I had to bring my car in for service it's been an issue with the tires, every time I would go Danielle would give me a hard time, and a story that made no sense! Just to avoid having to deal with her, I purchased a tire compressor, yesterday was the finally for me! (February 27,2025) I took my car in for an oil change, and my tires to be rotated, which means the tires were taken off of the car! I left and didn't notice a fresh set of scratches on the rim on the passenger side untill I got ready to take my dog out of the car on the passenger side, I put her in from the drivers side, I was at Destrehan Animal Hospital when I noticed it! I immediately called to speak to Danielle about it, she asked me to send a picture, I sent a picture of the scratches, she asked for a Picture of the whole tire, I sent it! When I left the Clinic I stopped at the Dealership, I felt in my spirit Danielle had her plan to try and make me appear to be a problem, she got the Mgr. Involved, he took her side if course, I was upset, and just left! My Neice asked me about dealing with Geaux Chevrolet, I strongly told her NO! Go to Toyota! I hate resorting to the race card, but I have been made to feel like my skin is my sin there! I will never purchase or recommend any one to shop there! I wash my own car, and I did two weeks ago, thise scratches weren't there! I put gas in my car a few days ago, those scratches weren't there! Danielle said there are no places that we would have driven to scrape the tire! The tires were taken OFF to be rotated! As if the scratches could have happened by reaching and scraping them on the ground, or with an object. As I told her, thus really feels personal! I wish people would realize, the eyes of the Lord are Everywhere beholding the evil and the good, and we're all going to reap what we sow! THISE SCRATCHES WERE NOT ON THAT RIM WHEN I PULLED IN THERE! I STAND ON THAT!

Scammed me out of $7,600 , sold me a 2014 Cadillac Ats Awd. 4 months after purchase vehicle had to…read morebe put in the shop. Come to find out the car needs a new engine with a bill of $9-11,000. Mechanic stated someone had recently been in to the engine and did a patch job just too keep it running to make the sale. Also this car was supposed to be AWD but the transfer case and front driveshafts were removed before sale to cover up any issues. Furthermore, I was unable to even get the car registered due to issues with the title. I called several times to resolve this issue and he did nothing whatsoever to help. Do yourself a favor and take your business else where. He buys his cars from the carmax auction and does shotty patch jobs to scam his next victim.

I purchased a vehicle from River Parish Auto Brokers on July 24, 2025 with Mr. Michael Clesi…read more Unfortunately, after the purchase I discovered multiple issues with the car that appear to have been known before the sale, but were not disclosed to me. Less than a week owning the vehicle I had to replace the alternator and battery. After that repair the a/c no longer was blowing cold air. I took the car to the BMW dealership where the mechanic stated the a/c was altered for the sale. The mechanic also found multiple oil leaks with the main one being at the head gasket. Not to mention the car was advertised as a 2014 model and it is a 2013. I made several attempts to contact Mr. Clesi directly to resolve the matter in hopes of finding a fair resolution-- including multiple messages and a certified letter-- but I did not receive any response. At this point, I feel it is important to share my experience so others are aware. A vehicle purchase is a major investment, and honesty and transparency from a salesman are essential. I am disappointed with how my situation has been handled. I held off this long from making this review with hopes Mr. Clesi would respond and take accountability and work with me to resolve this issue fairly. Until then, I cannot recommend purchasing from Mr. Michael Clesi with River Parish Auto Brokers.