I was hoping for a professional. I paid for one. But Monica ignored what I asked, if I'm being…read morehonest. I felt so unwelcome just for existing. She treated my paid appointment like it was a chore. I hate to say it but I'm definitely let down. I'll pay a friend half to massage better. I hear Rockford is better but I won't test it again

0/10 do not recommend for your wedding hair/makeup!!…read more My wedding was September 3, 2022. It has taken me so long to post this because of how completely furious this experience makes me. I had been going here for a few years for my haircuts and loved this place. I will not be going back anymore, as I do not want to give WM any more of my business. To start, I was double booked at the Beloit location. She told me she would "see what she could do." She offered me to switch to the Rockford location. I ended up settling. That was definitely the first RED FLAG. Then as I was doing the wedding services, I realized it was going to be way over the advertised $500 for the "package." When I inquired about it, the wedding coordinator said the price varies depending on who does the work, and also a tip is automatically added on. The wedding package seems like a scam to get more money. They really need to note $500 or more on their website and make sure customers realize this. Also, my first trial run for hair and makeup was pretty much a disaster. I had planned my hair down or partial down. I showed her what I was wanting. It didn't even look slightly like the picture and it was falling out while I was still sitting in the chair. I left feeling like I needed to find a new place. All of these red flags and I should have listened. I talked to the wedding coordinator and she let me have a second trial. Still wasn't a huge fan of the style but the stylist assured me it would look better on the wedding day. I didn't think I could find anything else so last minute so I decided to trust her. I had such a bad feeling about it, though. Now fast forward to my wedding day. The day I've looked forward to since I was young. They did okay work, but they were not mindful of the time, which made my wedding 45 minutes late. I was supposed to start my hair at 10:30. I showed up at 9:30 as my 3 bridesmaids started at 8:45 and I wanted to be there with them for most of it. When I showed up, they were just starting on their hair or makeup. My bridesmaids were not late, as I confirmed with them and with the stylists themselves. It should have started at 8:45 as scheduled. My hair was supposed to start at 10:45 but it didn't start until noon. Then my makeup was supposed to follow at 12:15 but didn't start until 2. By then, I was sitting around waiting for makeup that was supposed to be COMPLETE by 1/1:30. My bridesmaids had to leave to start getting ready so they could be ready to help me. I didn't get to the ceremony location until around 3:10... THE CEREMONY STARTED AT 3. Schedules are made for a reason and there is no wiggle room when it comes to a wedding. I didn't walk down the aisle until 45 mins to an hour late. I had a corset dress and it wasn't tied correctly, but I had to deal with it as everyone was waiting on me. I do not like the way I looked on my wedding day because of this. Because we were running so late: - Pictures ended up being rushed, and didn't get all that was wanted. - No sunset photos. - We paid for a specific time frame for our reception location. We were over an hour late. The reception place was clearly frustrated and we ended up wasting $450 on the extra venue time we paid for but didn't use. - Food was sitting for a while waiting for us resulting in dry meat. - Guests waited forever, people had to leave early due to children, so didn't end up getting to eat. - Didn't get to play our planned wedding games. - Groom had extra unnecessary stress waiting for me and so did our son. - Created extra stress for minister, pianist (extra hour of music), and church helpers that had to stay late to clean up, etc. Now fast forward to after our wedding. I receive an email asking for a review. I gave an honest review mentioning the things stated above. I get a call from the wedding coordinator who seemed to listen. Then she offered a free pedi. I asked for a complimentary one for my husband as well and she told me no as he was not the one affected, I was. ALL of the crap WE went through and we get offered a single free pedi, and get told that my husband wasn't affected by all of their crap. I booked the pedi as I was in shock, but ended up canceling it. Your wedding is supposed to something you look back on with amazing memories and happy thoughts, but this experience really messed things up for us. It completely snowballed one thing after the other and we were left with a disaster.

I definitely enjoyed my time at this beautiful day spa. Tracy did my massage then Trish did my…read morefacial and I feel fantastic! The atmosphere is welcoming, relaxing and they took good care of me. This whole team is fabulous! Rock on Glam Squad!

I love Sanctuary Spa, Lauren Wallace is my hairstylist. Lauren has been doing my hair for about 15…read moreyears. She is a sweetheart and knows her stuff. I'm always getting asked, what salon I go to, and who does my hair. Check them out the are a full service salon.

I and my husband both go here. Jarin is the best. I am not sore afterwards and I have a better…read morerange of motion,less pain and better posture.

I was lucky to find Jaran as he had availability on my off day of training. He helped me through…read more20+ hour weeks of training and 50-60 hours of work as I prepared for Ironman Wisconsin. I could have done it without him, but I know I would have been far less comfortable. Jaran really knows his stuff and after 3 sessions he knew me better than I did. He is great.

Great staff and quality products. Comfortable and very nice and clean building. Lots of different…read moreservices offered.

My girlfriend called to setup an appointment early today with this organization and the customer…read moreservice from the receptionist was honestly embarrassing. So much so that she choose a different organization to schedule an appointment with. I hope future customers get a better experience than ours as I literally found it comical how non professional the call was.

This is the the place to go to if your looking to get Brazilians done. Sanya is the best highly…read morerecommend to give her a visit

I have had the pleasure of having them do my hair for two weddings, on both occasions it nothing…read moreshort of perfect! Everything I wanted, very professional, a wonderful experience. I also had my makeup done once and it was perfect, she cared to be authentic to you and make you radiant for the special occasion, I loved everything, and would go to them again and again.

The trainer was honest and open about my journey. She didn't sugar coat the process and kept me…read moreencouraged throughout the process. She is very knowledgeable and knew what areas needed the most work and which training was needed. I also appreciate the meal suggestions as well. She is a must in my fitness journey. Highly recommended

She's a one woman small business show. She does it all from waxes to facials! I went in for a last…read moreminute facial and it was an hour of calm bliss! I almost fell asleep. I've had a couple of eyelash extensions appointment, and facials. Her prices are great compared to others around here! If you want to treat yourself I recommend this place!