I always receive prompt, caring, "me centered" dental care and service. The entire staff makes me…read morefeel welcomed and valued.

From the owner: Cynthia M. Sachs, DDS, PC offers services including: CEREC crowns, prophylaxis, root canals,…read moreextractions, cosmetic bonding, veneers, white fillings, gold fillings, dentures, partials, restoring implants, nitrous oxide, digital x-Rays, whitening, emergency treatment

I doubt I'll ever give a dentist 5 stars, but McNitt's office comes close. All of the dental…read moreassistants are extremely nice, will always chat with me while I'm waiting (in the waiting room and dentist chair) and are gentle with my fragile teeth. I recently went with my terrified sister, and they kept her talking and distracted the entire time. It may just be me, but sometimes Dr. McNitt seems a little condescending about how I act (so what if I get a little chatty when I get nervous?), but that could also be because I'm gassed up. Regardless, of all the dentists I've been to, this is my favorite and I will return for my check-ups. They're also good at helping you utilize your insurance and working with your budget.

Wonderful and professional. Kind and caring staff. For being a patient that can be "difficult" I…read morehad a painless visit. I would definitely recommend Dr.Mcnitt and all his staff.

I've been coming here for years, and have always been very satisfied. The staff is friendly,…read moreloving, and professional! Plus the hugs are great!

Been going to Dr Larson for many years. Great dentist and wonderful staff. Would recommend him…read moreto anyone who needs a dentist

Superb!!! This is one of the best Dental practices in Rockford, IL. I have worked in Healthcare…read morefor over thirty years. Todays Healthcare has changed dramatically and in my opinion, finding a great Healthcare Professional is key to your over all health. One thing I believe most of us agree on today, is first impressions are always key to any establishment when walking through the door. When you walk through the front door here, you are instantly greeted by their very friendly, cheerful Receptionist. She instantly makes you feel welcome and not just another patient. The personable atmosphere is warm, inviting, pristine, and professional. Then you meet Dr. Baer and/or Dr. Mirza they are both exceptional!!! Dr. Baer gives you the impression of a long lost friend, she has a lifting and dynamic personality. Extremely intelligent, quick-witted, and very well educated in the field of dentistry. She makes you feel at home and explains everything to you, so that you understand It. Dr. Mirza is fantastic, I have never experienced the kind of skill he demonstrates anywhere in the past. The fear has always been about going to any dentist, " Will I feel any pain?" I have never felt any pain, or discomfort in the dentist chair here. He is extremely diligent, skilled, and professional. His Dental Assistant is also very good and studied. She is in cue with him every step of the way. My friends and family feel so blessed to have found such a wonderful Christian Family Dentistry. Thank you for all you do. Kimberly B.

This business is a fly by the seat of their pants business. They get you to sign up for a plan that…read moreincludes 2 cleanings per year then do not follow thru. I had my first cleaning and it seemed like they used outdated methods compared to my previous dentist. I was scheduled for my second cleaning but tested positive for covid and had to reschedule. The girl on the phone couldn't get me in til January but said it would be covered under the old plan. I get there today and they basically tell me I'm screwed, that I'll have to pay again for the cleaning THAT I ALREADY PAID FOR. They told me their employee was wrong and I was out of luck because she wasn't there to talk to, OBVIOUSLY DONT STAND BEHIND THEIR EMPLOYEES WORDS. They are so MONEY HUNGRY that they couldn't absorb the cost of one cleaning THAT WAS PAID FOR ALREADY because their own employee, AN EMPLOYEE THAT REPRESENTS THE BUSINESS, made a mistake. STAY AWAY FROM THIS SHADY BUSINESS

I am relatively new to the area and stumbled upon Birch Dental just by luck. I usually hate…read morevisiting the dentist and always feel uncomfortable, but had the best cleaning appointment I've ever had thanks to Sandy. She was lovely and kept checking in to make sure I was ok while she was cleaning. Dr. Verheecke is also great! He explains what he's doing and why, which makes me feel much more confident in him and the work that's being done on my teeth.

What a wonderful office! Dr. Anthony and her team are amazing! They are so friendly and…read moreknowledgeable. If you're looking for a new dentist this is the place to go!

I would have given five stars but the office staff was so rude it was unbelievable. Both times, for…read morethe consult and the surgery she was rude. The doctor was quick and efficient, and did a good job working with my insurance.

Where do I even begin... I called to set up this…read moreappointment as they had pulled teeth on my left side and now I needed the right. Told them the teeth and they turned around and said some number I didn't even know that meant and I just repeated what I needed. I was told by the lady "that in order for your insurance to cover it we have to pull four". Ok no big deal, well day of my appointment I drive TWO HOURS to the office only to find out they messed up the order and were going to pull four bottom teeth and not two top and two bottom! How can an office be ok with pull two perfectly health teeth?!! The next day I called my insurance to asked a few question and asked if I needed to have four pulled to get then to cover it and this office fucking LIED!!!

In December, I called to confirm an upcoming appointment only to be told that I had been marked as…read morea "no call/no show" and that the appointment was canceled. This was surprising, as I have always communicated with the office when rescheduling. In September, I proactively rescheduled my Motto aligner checkup because I was traveling to California for my father's 70th birthday celebration. That call was handled without issue. Unexpectedly, my trip resulted in my family and me contracting COVID-19. We were quarantined for over a week and unable to attend the scheduled celebration. Upon returning home, I notified the office that I was still ill and could not attend the appointment. Again, I was told there was no problem and that I could call later to reschedule. However, when I contacted the office in late November, I encountered extremely rude service, was informed that I had been added to a "do not schedule" list, and was accused of missing multiple appointments, including alleged "no call/no shows." This was incorrect, and despite my attempts to clarify the situation and explain that I rescheduled responsibly, I was dismissed and told I could only request same-day appointments. Today, January 13th, I called to confirm a 7:00 AM appointment, as I never received a reminder. I was informed that it had once again been canceled for the same inaccurate reason. When I asked what missed appointments were being counted against me, the responses were inconsistent and unprofessional. I was told first that I had missed five appointments, then "several," and then six -- in a condescending tone. When I pressed for clarification, the branch manager hung up on me. I want to be clear: * I have never missed or rescheduled any of my gum-treatment appointments, all of which were scheduled at 7:00 AM. * The only appointments ever rescheduled were Motto aligner checkups -- and I always called in advance. * It is impossible to have six no-call/no-show events when I have not even had six total Motto appointments at this location. * The office has canceled my appointments without notifying me and has now blocked me from continuing care due to inaccurate records. I am currently dealing with gum issues that require ongoing treatment, and I have completed my Motto aligners. I now need follow-up care and information regarding next steps, including retainers. It is unacceptable that my dental health has been jeopardized due to inaccurate scheduling records, improper documentation, and disrespectful treatment by office staff and management.

They called and said I would receive the refund balance now that the insurance paid out. I received…read more$19 of the original $29 which was posted to my card. I can't say that this is the way that all others who are in network with my insurance handle payments at all.

I'm a 65 year old female & have been a patient for numerous years and have never had a complaint,…read moreuntil now. I'm giving the dentist a zero star review. I saw Dr Samuel on Tuesday due to having severe tooth pain. She referred me to an endodontist in Rockford. The endodontist she referred me to was great and I booked an appointment for Tuesday for a root canal. Unfortunately, I just found out on Friday after hours that they are not covered under my Medicare plan. If you have ever had severe tooth pain, you know how miserable it is! Don't expect the dentists at Machesney Park Family Dental to be sympathetic about your pain. She refused to call me in anything for pain. I've been in so much pain since last Monday and now I have to wait until this Monday to start all over again, trying to find an endodontist and somebody to help me out of this miserable pain.

This is my favorite dentist. Everyone is always very welcoming and treat you with respect. Any…read moreissues I have are always addressed and I am very comfortable coming here. I highly recommend.

I have had some good, and some not-so-good dental care in my life, but I don't think I've ever…read morereceived better care than from Dr. Ryan and Tanya at Moore Dentistry. I'm a disabled veteran who does not qualify for dental care through the VA, so when I found myself needing dental care, I started looking for a way to do it with my limited income. I signed up for care through https://dentallifeline.org/, which offers Donated Dental Services for needy individuals. Donated Dental has a long waiting list, and you only receive services once. It took me several years to get to the top of the list, and Dr. Ryan volunteered his services for me. I ended up having to have two extractions, and a deep cleaning/root planing. Dr. Ryan gave me such a thorough, detailed examination, and then went over the best options for my care. I felt so at peace and at ease with him and his staff, and they were all willing to give me the time I needed to get all the information I needed. Tanya, and Dr. Ryan's office staff, gave me valuable information on how to find an affordable dental plan that I could sign up for, so that I can continue receiving care through Moore Dentistry. After my experiences in their chairs, I wouldn't want to go anywhere else! I extend my fullest heartfelt thanks to Dr. Ryan, Tanya, and the office staff at Moore Dentistry!

I've been under the care of Moore Dentistry for over 40 years. First, everyone is incredibly kind…read moreand professional from the front office to each and every hygienist. The same can easily be said about Dr. Ryan, Dr. Lindsay and Dr. Sam. They are all incredible dentists, but also down to earth wonderful people. They always seem to have state of the art equipment to make your dental experience as pleasant and efficient as possible. They are also locally owned which means a lot to me. I have recommended their services to countless people and encourage whoever reading this review to feel confident that Moore Dentistry will give you and your family top notch dental care!