We purchased tile for three rooms in our new home from Imperial Floors, and had them perform the…read moreinstallation. The tile purchase experience was fine, and the staff very helpful. However, the company did not stand behind their installation work. Water from one of our showers would routinely leak out of the shower and on to the surrounding tile floor. Not being contractors, we assumed the issue had to do with the shower doors. We had our contractor out to review the situation, and discovered that when the tile was installed, the installer did not prepare the underlying surface correctly, and there was a high area in the middle of the shower that directed water to the outside of the shower, rather than to the drain. Imperial Floors refused to even look at the issue, stating we were outside of the warranty period. Clearly, this was an installation issue as was confirmed by our contractor. Our contractor was forced to remove the shower tile floor, and the underlying high spot, and have a different tile installer complete the installation. If Imperial Floors would have come to look at the issue it would have been clear, however the owner of Imperial Floors refused. This represents a complete lack of customer care. We would not use Imperial Floors again.

Another flawless experience with Imperial Floors! We have done business with Todd Crump at Imperial…read morefor around 20 years, and have had numerous floors installed in two different homes. Without exception, our experiences have been very positive. Zero complaints!! The installer we have come to trust implicitly, having watched him work through tricky situations (i.e.,uneven floors), is Allen. We will wait to start on a project until Allen is available because we know we are guaranteed a great outcome. In our latest project he worked with Jason, and the work was impeccable and finished well ahead of schedule. Two seasoned professionals on the job!!! We recommend Imperial Floors without reservation. We've had nothing but excellent outcomes working with Todd and Allen over the years. Bonus: who knew having floors replaced could be FUN??

Excellent people to work with. We love our new countertops and the short amount of time the project…read moretook from start to finish. Great job McKenzie Stone and Tile!

We LOVE McKenzie Stone & Tile! I would work with them any time- quality product and people and fair…read morepricing. They are kind and clear communicators and showed up on time each time and left our place looking better than when they arrived.

This company installed engineered hardwood in our townhouse in stages over the last 10 years. When…read morewe moved into a manufactured home in November 2025, we needed to replace the carpet but could no longer afford hardwood. Because we trusted this business, we decided to see if we had other, less expensive options. Kurt and Julie helped us find a quality laminate that didn't break our budget and brightened up the home beautifully. It's easy for us senior citizens to keep clean, too. A special bow of appreciation to Mitch, who did a terrific job on the new baseboards -- he painstakingly fine-tuned the places where new baseboards met old -- and was a true pleasure to have around. Even our dog liked him! If you want the job done right, these are the folks to contact.

My partner and I just purchased our first home and wanted to replace the carpet with hardwood. We…read morehad Kurt and Julie come out to take measurements and get us an estimate and they were great! They were very friendly, worked quickly, and explained everything to us. We got an estimate a few days later and agreed to have New Dimension do the work. We approved the contract and paid the deposit and they ordered the wood. We ordered Brazilian cherry solid hardwood that we wanted finished in place. We wanted it to match the existing wood that part of the house had and they got it pretty close! They started work on October 8th and were completely done with the floors the 20th. We ended up having them replace the baseboards too because we wanted something that looked nicer, so we got another estimate for that and they got to work. Brandon was the main guy doing our floors. He was very nice and honest and communicated with me regularly to let me know how everything was progressing. We got the existing floors refinished at his recommendation and they look amazing, so much better than when we bought the house! There was a small issue with the first round of sealing the existing floors and Brandon let me know immediately and fixed it for us, which did push our move-in date a few days but ultimately wasn't a problem. He also gave us a recommendation for which product to use to keep our floors clean and in good condition which I'm thankful for. Mitch took care of our baseboards and was super nice. He worked on his own and was very efficient, fixing things as he found them and asking me questions when needed. We were living in the house by the time he got started but we just stayed out of his way and made sure he had what he needed. He was very friendly and helpful and we loved having him around. Overall we had a fantastic experience with New Dimension. Julie was super nice and called me to update me regularly, and their employees were all great. They're coming back in January to replace the carpet with wood on our stairs and we are looking forward to it. We highly recommend going with New Dimension if you are looking for a flooring or baseboard upgrade!

Great scaffold rental business! Was a pleasure to do business with, would definitely use again!read more

The guys over at McKenzie Scaffolding were great. Made me feel comfortable with something I've…read morenever done before. I needed to paint my ceilings and even take care of some light fixtures on the house I recently purchased. The ceilings measured 24 feet at the peak and I was not looking forward to getting up there. One call to Cameron and I had my order placed. Showed up at the shop and Tab and Cameron loaded up the truck no sweat. Dropping it back off was just as easy. Really glad I chose to go with McKenzie Scaffolding. I would definitely recommend them.

Robert did an exceptional job of listening to what we wanted, and made sure all work was done…read moreperfectly. He is an excellent tile installer and a very nice person. Made the remodeling of two bathrooms easier to deal with. Cleaned as he went and gave great suggestions if we weren't sure about something!

These folks have a great selection and great customer service. Pricing is equal to their…read morecompetition but imo service is well above. We selected luxury vinyl plank to replace our worn carpet and Nigel came out to measure and gave us a firm quote. They were all super patient with the selection process and allowed me to check out samples to take home and eyeball, since it was impossible to match our existing adjacent hardwood floors. Shout out to Johan, Kendra and Matt for all of your help. Installation was scheduled several weeks out and we got a terrific installer, Fernando, who did an excellent job and gave great attention to detail. We are super happy with our new floors so far!

Great help in the store and excellent installation by Gary Tillery. He was very professional,…read moredetail-oriented, and a pleasure to have in my home.

They supplied a 1500 gallon septic tank, risers and pump system for an additional to my shop. The…read moretank had no leaks and the install went fairly smooth. The driver was a bit late and didn't quite have all the documents he was supposed to provide, but they were sent the next day by email and didn't hold up our inspections.

I was determined to build my own paver walkway and ambled into Willamette Graystone after seeing…read morestacks of pavers in front of their shop. They have amazing displays of all the pavers they sell so you know exactly what color each is and how it looks all put together. Justin was incredibly patient tending to lots of customers and answering my questions. I went home armed with a catalog that showed all the pavers and suggested patterns. A few days later, I went back with the measurements of my wooden frames. Justin sat down with his calculator and calculated the number of pavers and various types of sand and base material I needed. After I finished putting it all together, I was amazed to have less than 5 pavers and one bag of sand left! If you are willing to do the work, these folks can head you in the right direction so things turn out nicely. Sometimes construction folks are annoyed to have women ask for help, but everyone there was friendly and patient with my questions. Very good humored group of guys.

Anthony came and gave me a quote. The price was really good!…read moreI had already laid three bedrooms, but because of moving everything in and out, it took me a month to do it. We had the master bedroom two closets the hallway, and a bonus room .The crew came in and did an excellent job Even though I had turned one room a quarter turn because it was 12 feet wide (you're not supposed to do that) it did not matter the seams are impeccable! I will tell you I could not be happier! Tipped the boys $20 each for doing a great job! Thank you, Anthony and the crew You guys are awesome Tom n Debby

My management company have used The Carpet Company for about 2 years at 6 of our properties. Johhny…read moreis wonderful and knows what he is doing! He is very knowledgeable! The installers I've met are all very nice, they get the job done in a timely manner with no drama or mess. If I ever needed to call them back to fix something carpet wise, they come back quickly and fix whatever is needed! I love using their company! Would recommend to anyone!