Doesn't follow through. Poor communication. Only does emergency circumstances and over charges…read moretaking advantage of the critical situation. Really disappointed, wanted to support this small business. Don't waste your time or money.

I bought a home here in Clarksburg. And as soon as the summer hit, the AC went out. It's not very…read morefun when it's 95 degrees outside and inside it's 88... I called up Marple on the recommendation of a co-worker. That day they were there to take a look at things. Well, the compressor went out, and they said they could install a brand new unit the next day. So bright and early they showed up, got the old one out, and the new one in. It took about 2 hours, and it was humming along nicely. The cost came out to $2,300 (OUCH!), but hey welcome to the joys of home ownership, amiright? Really the price was very fair for the service i received, and now my home is cool and pleasant. Thank you to Marple for the great job, and i would readily recommend them if you have any kind of air conditioning problems out here.

They did not have all the parts they needed on the first visit. On the second visit they did not…read morehave all the parts they needed again. They did not notice that they did not have all the parts until they had cut through the copper line that was to be repaired. It took them 15 minutes to find the parts in there truck. They worked for 2 hours & 15 minutes. That included the repair to the copper line he cut through. He wanted paid for the full hour for the first visit that he only worked 30 minutes. They wanted $300 for the labor. That is 3 hours of work. There truck was a mess. They are very disorganized on parts. They did not even give me a receipt.

As a landlord, I've used these folks quite a bit in the past to the tune of around 2-3 K$ and would…read morego out of my way to recommend their services. however the 2-3 times I've needed service, I've called multiple times, and left several messages. only to be ignored. so I suggest same for them. Ignore them. evidently they don't need the work, and I'm not in the habit of chasing folks down to give them my money. Gary Talley 304-629-5165

If you are in need of reliable HVAC help in the Morgantown and surrounding areas, look no further…read more JT goes beyond expectation to make things right, and his knowledge, expertise, years of experience, trustworthiness and reliability are top-notch, miles above others in this competitive field. We have counted on his services for years and he has never failed us, even during off hours and weekends in freezing winter weather. Simply put, JT/Precision Plus rocks!!!

Ac and heating units needed replaced mid July. excellent service quality and value!!read more

My parents recently bought a home in Clarksburg, WV and our home has a Bryant furnace which was…read morealready installed before my family bought the home. I'd stopped at Weatherservice Heating & Cooling and they seemed very knowledgeable about the history of the furnace. The next day I'd tooled a phot of the place for Google Maps, the owner seems to be ok with that. I already recommend them. I do recommend Bryant heating and cooling products, I'm very impressed with the Bryant HVAC system in our home.

Came on the coldest of days and practically rebuilt my furnace. When finished cleaned up. Highly…read morerecommend

I stopped into the shop and scheduled a service visit for my clothes dryer. I was given a date and…read morewindow of time to expect a call from one of their technicians. I received a call from Matt, who was polite and professional. I was able to explain the problem with the sensor dry feature and he was able to quickly diagnose the issue. Unfortunately the issue could not be fixed because of the age of the appliance, and Matt took a moment to show me his reference resource as proof. I was not charged for the service call, which I greatly appreciated. I have done business with Speedway Appliance a number of times in the past and will not hesitate to call on them again for my appliance service and repair.

From the owner: Speedway Appliance has been in business since the beginning of 2001 and has been providing…read moreguaranteed affordable appliance ever since! Now along with refurbished appliances, Speedway, also offers Brand New Grade A scratch and dent appliances that come with the manufacture warranty! We've just recently became a Beko Certified dealer and offer brand new appliances as well! If you're in need for appliances come see the largest selection in the area! Call us today or visit our website! Need a new furnace or air conditioning? Speedway is now offering this service to bring even more comfort to your home! We guarantee to beat any price you receive from a competitor and back our work with a 10 year warranty! We're excited to be your appliances and HVAC dealer!

Clyde did a great and thorough job doing the service maintenance on our heating system today…read more Always pleased with the service and technicians from Groggs!!

We have not had central heat since a week ago, January 14th. I paid $187 for the callout at that…read moretime because it was after 5 pm. On Friday, Jan 17th, at 5ish, a tech finally showed up with the part we were told we needed to fix the furnace. He went to the basement and started working... not too long after that, Amanda heard him loudly say "Oh F-k!" twice! So, she went down to ask him if he was okay - what was happening because she heard him... About half an hour later, he comes to the front door - and stands there while I come down to the house from the office with the front door wide open - the storm door not closed either... he proceeds to tell me that after installing the gas valve (just under $700 and the $187 I've already paid for the tech to tell us what we needed - and BTW no work order, nothing in writing not even a receipt for what I spent on Tuesday.)... We were told the control panel isn't working, so the furnace isn't fixed... I ask, how much will that be? That's $1300 plus labor. (Note the furnace manufacturer's site has the one we need for just over $300, and the gas valve was $233, NOT $600+) I tell the tech I don't have the extra right now. I ask if you all have payment plans. Well, yes, if it's over 2K... wow, but no problem if we combine the gas valve and control panel. He tells us he will go out and make a call to see what we can do for you. HE DRIVES AWAY! I call--nope, after-hours call center--3-day weekend--we're SOL...and that's not all. At about 3 a.m., I was awakened by our basement door banging. I went outside and found that the tech had left the basement door wide open and the lights on! What the absolute H!? Suffice it to say, it's been a struggle... And before anyone says there are unhoused people and probably more families with a similar problem. Yes, that's true, but how we've been treated is NOT okay! I braved the weather on Saturday morning and bought two radiator oil heaters from Walmart. And this was the last straw I received on Tuesday, Jan. 21 2025: I got a text and an email with a link to pay "my past due bill"!! Also, I received a voicemail with the same message within minutes of the email and text. Not. Hey, we know your furnace needs more work, so let's see what we can do for you. Nope, not even close. I called to talk with the general manager, Chris, who called me on Thursday, Jan 16, to let me know that the gas valve didn't come in, but it will be tomorrow, and we will block off time now--which they told me on Wednesday for the Thursday ETA of the part. The funny part is, when we looked at the box the valve came in, it was a UNIVERSAL part - NOT a Rheem part. So they should have had the valve in stock. We can only assume they had no open appointments before 5 pm on FRIDAY! Again, let's make sure there's no way they'll be able to ask for more help or for them to make all this right... It was apparent we were not in a place to spend between 6 and 12 thousand dollars on a new furnace. Why bother with people who don't have that kind of money just hanging around? Additionally, when I tried to get an ETA for the part we needed, I could devise alternate forms to heat our home if it took more than two or three days. I was given the runaround. After I got the invoice, I called them and found that our tech had my husband sign something. My husband and daughter said I would be paying the bill, and his signature was to prove that the tech had been there. No, that was to verify the part was installed and working correctly. The deception and lies flow from that company! After three calls, I finally got to talk with Chris, the general manager. I relayed all this, and besides the "oh yes, it's cold, but it's supposed to warm up tomorrow," he had nothing to say. Well, not really, he told me he would "talk" to the tech. My son-in-law called an independent contractor who is a certified HVAC tech. He knows and does excellent work. He came out and inspected our furnace. What he found was indeed unethical. The valve was lying on the bottom of the furnace because the tech broke the bracket on which the valve was supposed to be mounted. Various parts were lying around on the floor and at the bottom of the furnace. He also told us we could get a Rheem, the same model we have, for $3200, which includes installation, a 10-year warranty, and a one-year warranty for labor. Grogg's new furnace costs were between six and twenty thousand Dollars! I have not attempted to talk with Chris or anyone else at Grogg's. I see no reason, based on how badly we've been treated.

Based on their Sept 9, 2024 "9-11" ad... I would never use this business. Insensitive,…read moreinappropriate on all levels. Obviously this business did not lose any family members in this disaster, unlike the unfortunate thousands of others who did. This business should be embarrassed for making a joke out of the mass casualties. Hopefully you go out of business.

From the owner: Specializing in Heating Cooling Installation and Repairs along with a 24 Hour emergency Hotline…read morewith experienced licensed Technicians and Installers