I used Todd's Locksmith service, pleasantly surprised, and happy as a woman myself. She was on…read moretime, had a great personality, and was professional. She did a excellant job, she was great at explaining my choices of service regarding my lock change. She did the service very well and in a timely manner. The next time I need a locksmith, I will call Todd's and ask for Brittany.

Good experience. He did mention how our houses were a carbon copy of the rest of the…read moreneighborhood... which was... thank you? I guess. But they were quick and price was okay.

Fast & reliable, gave me a great price no one in the area could beat! Thanks so much!read more

Very rude and unprofessional company. Will be reporting to BBB. I am a division manager of a multi…read morebillion dollar company and called to get a lock changed on one of my locations. Technician was supposed to call back with a quote for me to decide if I would use them. Technician called back and had no information so I had to repeat everything and wasnt given a quote. He showed up to the location and his services were no longer needed. The technician proceeded to curse my district manager out and told her she owed him $65 for gas. I get off the phone with her to call him to get a understanding of the issue. He was so rude I hung up and he then calls me back to tell me to go F*ck myslef. I have worked with plenty of locksmiths over the years and would have never imagined being cursed out by anyone for any reason but to be told to go F myself is insane and I will be sure to continuously report the unprofessional behavior until something is done about it. I simply asked him to not be disrespectful I couldnt even get to a conclusion because he was too busy yelling and being disrespectful. Im new to Columbia from VA so I was unaware this company was no good but I see why they have 2 stars.

Mike Jordan is the best. Rekeyed my new house and even straightened how the previous lock had been…read morepositioned in the front door as it was uneven. Rekeyed so my front and back door use the same key. Reasonable prices, fast mobile services.. Really great.

Fast and professional service. Mike is very knowledgeable and polite, and his prices were better…read morethan competitors.

The technician Patrick was a lifesaver. He was professional, courteous, and exceedingly fast. He…read morehad the lock changed and a new set of keys cut in what felt like record time. He even took the time to explain the difference between different types of locks, which was actually pretty interesting!

Absolute worst experience ever with a locksmith service. Had an appointment set for 10 days. Called…read morethe morning of it, talked to Patrick (owner), to see what time he would be here. We discussed the job, again, and he knew what I needed done. Said he started at 9:30 with his first appointment (about 8 miles from our house) and would call me about noon to let me know when he would get here. It's now 8:30 in the evening and he hasn't bothered to call or text saying he's not coming. I gave up that possibility, hours ago, and reached out to a real professional service in Columbia and have an appointment with them tomorrow. My advice is don't waste your time waiting for this guy to call back and certainly not to show up. There is nothing more frustrating than waiting for a service call, for hours, and not to show up or have the common courtesy to call.

False advertising. Called more than 10 times between the hours of 8am to 10am for "24/7" hotline…read moreyet did not get a single Answer or message. It's fine if you're currently closed for the hours or day but don't advertise 24/7 service when you can't even answer the phone.

Efficient, very quick, reasonably priced and kind. I locked…read moremyself out of my house - called @ 8:02, someone was here by 8:15 & I was in my house by 8:17.

6/15/26 Dave at Pop-A-Lock cut 2 keys I ordered off Amazon and programmed them and programmed 2 key…read morefobs (lock/unlock) for my 2018 Nissan Frontier. The dealership only gave me one ignition key! Called Dave 2 days ago to get pricing and he quoted me $155 and told me to call him when the keys and key fobs arrived. He came to the house today 6/17/26 and 20 minutes later he was done. Cash, Cash App (Apple pay). No debit or check. He mentioned one other payment option but I forgot. Highly recommend, but call to get pricing, he will look up your vehicle to make sure he can do it and give you a price.

They respond super quickly. They are already scheduled to come out…read more I have used Pop-a-lock before. They are fair and honest. Gave me an upfront price and told me what to expect with repairing my front door lock and possibly having to replace it. I trust them because they have been upfront in the past and we're just upfront with me now