Repair garage door malfunction and repair service went well and the repair cost was more than expected but I am satisfied with the service.

Called with an emergency issue related to a broken spring coil and cracked garage door. Precision came out within hours and were able to fully replace the door with new belt driven garage door opener in the same day for a reasonable price. Initial technician and installers were courteous, skilled and knowledgeable. All around 5 star experience. read more

Precision Garage Door Service - New garage door. - Garage Door Services Near Me - Columbia, South Carolina

Called the early on a Monday morning. They arrived within time frame quoted. Inspected my 30 year old Liftmaster opener. I determined it was not worth fixing. Was quoted a new Liftmaster with key pad and remotes. Yes it's expensive but a quality opener. Also Door tune up. Technician was extremely personable and professional. I recommend this company. read more

I have to say they are way overpriced and will attempt to rip you off. Listened to their offer to repair 2 belts on 2 garage doors and was shocked. Then came the verbal offer and lifetime guarantee for $6000. I started to laugh. Asked for a written quote and Im still waiting. I believe the Service Tech wanted to get the $95 service fee then try to talk you into an outrageous thing (where is the quote?). Went with another local company who only charged me for repairing the belts for $400. Big difference in what I asked for. There are a couple of other things I can say or smelled that I wont discuss. read more

I called this company, the garage door came off the railing and it cost me $800. they guy adjust the garage door openers and few days later not even the door panel work and they asked for a $1,000 because I needed a new motor. This is criminal. don't use these guys. read more

Talked several times with the vendor. After third call they agreed my expectation of the coupon being like the coupon I used from them before. They understood my concern and refunded the cost of the service. So changed from one to three stars. read more

It seems like they are pulling prices out of the air. $500 for off-track door. Five minutes.

I called and set an appointment using their $49.00 coupon for a garage door tune-up. They showed up on time. I showed them the problem, my door was off the tracks and needed a new pulley. No attempt to repair it was made. Instead I was given an estimate on a replacement door. I later fixed it myself with a $13.00 replacement pulley from Lowes. I paid $49.00 for a service call and received a sales proposal instead. The tech did not even look at the problem or get his hands dirty. Do not believe their coupons or use this company. read more

I had a garage door opener that was not functioning properly. The service tech checked the opener and quickly determined that it needed a new part. I thought great, it could be fixed and I would have a garage door that would open and close without any problems. The tech informed me that the part was no longer available and I would require a new opener. Not what I hoped for, but still a new opener would solve the problem. The tech then for about an hour or so started looking everything over, something I had not requested. When I talked with the main office I was told that the initial fee would be included in the price for replacing/repairing the opener. The tech was at the opener multiple times. When he was done I asked what the new opener would cost. I was then told that a new opener could not be installed because of an imperfection in the ceiling. I informed him that the ceiling had been fixed and would not be a problem. The tech was around the opener multiple times and at no point during that hour or so had informed me that a new opener could not be installed. I was charged then charged a $65 service fee for services that were not needed due to the fact that a new opener could not be installed. The tech knew this from the first time he looked at the opener and its location and continued to do unnecessary work. As the tech was leaving he stopped and told me that he could install an Interior Slide Lock for $15.81, which I had him do. read more

Service guy was knowledgeable , on time and provided me with a quote. I wasn't charged a service fee to diagnose my broken door since I attempted to use my yelp coupon. At first it wasn't accepted, but later was honored by upper management. The company contacted me to ensure that I was satisfied with my experience and apologized about not honoring the no service charge coupon. The fact that they honored my coupon even though it's was much later on says a lot about their integrity. I would definitely recommend that you give them a try especially if cost is not a barrier in your decision to use this company. read more

Not only did this company complete my garage door install for a reasonable price, they did it for me the SAME DAY I called. If that isn't great service I don't know what is. I know who to call the next time I need any repair or install in the area. Thank you again! read more

These guys were brilliant. It's a cold icy day my garage door completely jumped the track. They were here within three hours which was an hour early and he was done in an hour and a half, he cleaned up after himself and was a total professional. read more

My garage door they installed in 2009 stopped working so I was afraid I was going to have to pay big bucks to get it fixed. They came out and took a look at it, and found a loose connection. Everything was still under warranty so I just paid a service fee. I could not be happier!! read more

Our very old garage door finally just gave up on us and we called Precision thinking we could just "fix" it but it was going to be a big expense so we decided to let them install a new door..it's been a year now and we have been very pleased with it...so quite, the installers were so friendly and knew what they were doing. What really pleased me was that they had a door that matched our new house paint perfectly, we didn't have to "settle" for a white door....Highly recommend Precision! read more

had a tec come out to the house because my garage door was opening hard by that I mean wouldn't open easy the guy said it would cost 600 bucs to fix it got another opinion from another garage door company the guy fixed it for 20 dollars only needed the rubber along the sides cleaned now it opens up right don't go with this company there shady and make it look like you need more fixed than what you really need called corporate office and they no how this company is I will never ever refere anyone to this company they are rip offs and liars read more

This company does a fabulous job. They replaced my doors and openers, cleaned up perfectly, and showed me how to operate everything. I also received a follow-up call from the office to make sure that I was pleased. The technicians are knowledgeable, courteous, and in the unlikely event you have a problem, they will come back and make it right. They have taken good care of my clients who have called them, too. Give them a chance to earn your business. You will not be sorry! read more

I had a garage door coming off the rail on one side and called Precision Doors to repair the door. He got the door back on the rail but when opening/closing, it would still come off the rail. After 2 trips to attempt a more permanent repair, the rep refused to return my calls or show up as scheduled by the office. I was already charged $225 for the initial repair. I later learned Precision Door reps work based on commission only - so you don't necessarily get someone who knows what they are doing and will more likely than not assess a costly repair over a simple one in order to get that billable cost up there. I found among the 4 Precision reps we had exposure to, that they were not ethical -- one stated that our older doors need to either be replaced or the main parts need to be swapped out (at an equivalent, total replacement cost) so I should just get new doors. Fortunately, there are other professional and truly knowledgeable companies in the area that pay their workers an hourly wage. The repair was fixed (permanently) for a mere $45 and I still have my original garage door(s). Get a 2nd opinion from another company before you go with Precision for quotes or repairs. read more

I needed my garage serviced and they came the same day. The repairman Lee was very professional and a subject matter expert. He saw that my repair was something simple and he was honest and never tried to force me into purchasing unnecessary parts or services. His honesty and knowledge are a trademarks that all companies should emulate. I would recommend Precision Door to anyone. read more

I had Precision Doors come to my 1937 home to quote a new door to replace the original manual one. Service tech was prompt, patient, listened to my wishes to keep the house "old" in aesthetics, yet new and improved with the highest quality door they use. Joe, my tech, was phenomenal! He offered great advice and solutions to my situation, and even a better price all in. Confidence and trust was built in our very first meeting. The door was painstakingly installed with so many variable of old and new combinations. But Joe was amazing, and the looks and operates flawlessly. Precision Door's top tier motor and door are the quietest I've ever witnessed. I feel so happy with my dealing with them. It was a great purchase and of the very best quality. One and done! And they offer a lifetime warranty on all of their work. It really can't be better. Have Precision Doors come to your home and you will be pleased that you did. read more

I recently was having some issues with my garage door not working and went to google to find a company because I had never had any issues before. Precision Door Service came up as one of the top companies and had the best reviews so I decided to give them a call. They had the cheapest service call fee @ $65 where other companies were $70 and up. However, after the technician came and did his assessment, I was looking at over a $1,000 repair. I bought the house brand new less than 3 1/2 years ago... How could I need that expensive of a repair? I was shocked and very disturbed with such an expensive quote. After asking around, everyone agreed that the quote seemed a bit steep. Going with my gut, I decided to get a second opinion. Thank god for my gut. The only thing wrong with my garage door was a faulty circuit board. The part itself only costs around $80 through the company where my garage door opener is from. However, I ended up just getting a brand new unit for $350 to avoid going through finding parts, getting it installed, etc. $350 as opposed to OVER $1000 is a HUGE savings. Not ONE word was mentioned about any of the problems that Precision listed in their assessment. The estimate was broken down into every single part. $499 for a new unit (which was already $150 over what another company quoted me) and another $460 for new rollers, springs, etc. How they came up with that price along with all of the other problems listed, I have no idea. The company that installed my new unit charges a $70 service call fee but waived that with my purchase of a new unit. I guess it equaled out considering I had to pay $65 for Precision to come out and pitch me a load of "you know what." read more