I spent two years of my childhood making regular trips here for my braces and it was such a…read morefabulous experience. The staff became like family. I still think about and miss them and it's been many years since I've needed to go back. I would recommend them to anyone, child or adult, who plans to get braces. They were absolutely fantastic.

What an awesome bunch of professional, caring and amazing people! My son needed braces - and we are…read moreso glad we were referred to O'Leary! From the second we walked in the door, we were treated like royalty! Allison and Dr. O'Leary met with us and thoroughly went over a treatment plan for my son...they eased his fears and assured him he was in good hands - and he was!!! Once his braces were in place, Heidi explained all we needed to know and exactly what Jeffrey should expect ... she is so sweet! I left there thinking I wanted braces, just so we could go back to see these folks again - what a great bunch and an excellent team of professionals!!!

Dr. Pitner did a great job in explaining all of the options for braces. They also offer finance…read moreplans for those who cannot pay the full amount up front, which really helped me out. The follow up service is great!

From the owner: Welcome to the orthodontic practice of Dr. Leslie Pitner with offices in Columbia and Chapin, SC…read more Our goal is to provide our patients the best service and orthodontic treatment available, including Invisalign, Traditional Braces and Lingual Braces. We aim to give our patients a beautiful smile to enjoy for a lifetime.

Got Braces on when I was underage and now I'm 20 years old and I still have them and they are…read moredestroying my teeth but this business doesn't give a crap about your dental needs, they just want your money. My teeth are ruined. I dare not even smile anymore because that how bad it's gotten because of their neglect. The receptionists are rude and don't expect an appointment because they will cancel it less than 24hrs before hand because the orthodontist "wants to leave early". No other orthodontist wants to remove their mess of metal from my teeth either because of "liability issues" Everyone who works here belongs in pit of cow dung. They're all so unprofessional and they don't give a damn about messing up your schedule or teeth.

My Son has been dealing with this place for years Due to unforeseen events and circumstances that…read moreprevented him from making appts They are holding him reaponsible for a $400 braces removal fee He is in terrible pain from these braces Causing. Fevers and need an emergency removal. My next step is to take my Son to the Hospital and let them know that the White Brown Smiles refuses to remove his braces without a $400 fee. Next will be to seek a civil court suit through his Health of these Braces being neglected by this dentist office who has fully charged me towards my Credit of these Braces. Who has a $400 missed appt fees as an current client. I nees to call better business bereau on this office.

Thanks to Davis Orthodontist in Columbia SC for my fast braces with Invisalign and they have braces…read morefor teenagers and kids braces! Ed is super fun and did an amazing job for me and my daughter. http://www.dobraces.com/

I had a wire on my permanent retainer break. As a new patient, they were able to get me in within a…read morecouple days. My appointment started a bit later than scheduled, but I was in and out within 30 minutes. Good service and a friendly staff.

Absolutely love the staff! Dr P is amazing, I truly enjoy coming back every six weeks, everyone is…read moreso sweet and takes such great care of my two sons.

Extremely friendly staff and the doctor was very informative. Everyone worked to assure my son…read morethat all of his concerns would be addressed in time.

Moved to Columbia just a year ago with 2 chipped veneers on my 2 front teeth of all places. I had…read morebeen getting by using the cheap little pop-on veneers to cover up the chips otherwise it's impossible to have a conversation with someone as they can't stop staring at your teeth. I called 4-5 dentists in the area and turned out Dr. Hahn was only about a mile away. His staff was SUPER friendly and welcoming. They listened to my top concern, as I have several dental issues, but this was the most urgent to me. Received a very fair price and scheduled my prep appointment. Left about an hour later with my temporary on and had an appointment for my permanent crowns a couple weeks later. They arrived early, so I came it and just 45mins later had my PERFECT crowns in and looking absolutely fantastic! Dr. Hahn was very exacting in his work, gentle, with a very friendly manner. I trusted him and he delivered 100%.

UPDATE: My Daughter is now 17. She has beautiful teeth! After a year (last year) of braces, she…read morehas only had her wisdom teeth pulled. Not one word they told me about my daughter was accurate. Not one. I am grateful every time this review pops up (and I think about Smile Columbia) that I walked away from this place.

My previous review was for 1 star and I am changing it to 3 because he sent me a personal apology…read morefor my experience. Below is my original review. I guess everyone can have bad days or weeks. I did enjoy going to his office when I was younger and actually had braces. I had 3 sets of braces from Dr.Whitehead. I always wore my retainer but he had put them on me wayyy too young so my teeth weren't done moving even after they were taken off. I needed to get my permanent retainer fixed once in college and went to a local orthodontist who fixed it for free even though I wasn't his patient. Recently I went back to WO to have it fixed again and he was the most callous rude person I have encountered in a while. Did not speak to me even though my parents put thousands of dollars into my smile at his direction, started sanding the cement from the back of my teeth very carelessly to the extent I started crying and he didn't say a word to me. Then he charged me $150 and the cement is too thick on one side. Not to mention I am still experiencing severe sensitivity since my visit. I am so disappointed in him and this office

Do not go to this orthodontist. I went in for a consult and explained I clench and have tmj and…read moreneeded a guard to hold my teeth and protect my teeth. The guards they gave me caused extreme pain because they clearly either don't listen or don't know what they are doing. Susan the office manager tells me she sympathizes but it's not their problem. Now I have spent 1500 dollars trying to alleviate the pain and discomfort they caused. My wife had braces there as well and he was going to take them off prior to a space being closed up. Mr whitehead and his staff have little care about their patients clearly. Go to Dr Boyd and get treated better but stay clear of this office. I don't ever wrote reviews but after my dealing with this office I was inspired too.

Professional and friendly staff...short wait and they explain everything well. They give multiple…read moreoptions for payment plans as well. Prices reasonable and have the latest technology available in the office.

I absolutely LOVE Dr. Pitner and her staff!!! Staff is very friendly and professional. She is very…read morethorough.

From the owner: Pitner Downtown specializes in Orhodontics for Adults.read more

Worst experience I've ever had at a dental office. The first couple of visits I've had there they…read morewere late, office was closed when I first arrived and I had to wait outside for half an hour because no one was there, not once but personally on two separate occasions. That should have been a red flag just based on the lack of professionalism, I decided to give them the benefit of the doubt and give them another chance, BIG MISTAKE. They have submitted duplicate claims for the same services through my insurance and also they have charged me more than what my insurance company recommends based on their explanation of benefits, when I asked for an explanation for the discrepancies Pam, the office manager/accounting denied to offer an explanation or even let me go inside the office ( even though I was wearing a mask and also exercising social distancing ). Also office was closed for at least a few weeks and even though my wife and son had appointments for services, they never bothered to reach out to us to let us know so we showed up only to find the office closed and a normal voice-mail when calling. Had to keep calling in order to reschedule for them to complete services as they also never bothered to return phone calls.... Will be filling other complaints with other entities and sources but all I can say for anyone reading this: BEWARE, PROCEED AT YOUR OWN RISK AND CHECK YOUR EXPLANATION OF BENEFITS FROM YOUR INSURANCE COMPANY.