First impressions are everything. The receptionist was inviting, the technician was thorough, and…read more'Dr. D' was friendly and professional. I know that the following won't apply to everyone, but I also love that this office is right around the corner from me!

Greatest care. Dr D and his staff are very concentrated on making sure your needs are met. Also Dr…read moreD makes sure you have no pain.

I paid $150 for my permanent retainer to be re-glued when it came out after 11 years of no issues…read more I've had to return 5 times, all within a few months, because their glue kept failing. The service takes them 10 minutes, and instead of speaking to me or acknowledging that their glue isn't strong enough, Dr. Henley sent the receptionist in after almost an hour waiting to try to charge me again. My family and I are finding a new dentist who has respect for their clients time & money

Ok, I was hoping to be able to write a great 5-star review for this place. I have a huge fear of…read morethe dentist, so finding one that can really help me sounds like a dream. I was reading great reviews, and it was great. An appointment was made for a few weeks from now. I had called and told them that I can only see one of the dentists who is in my insurance and network. I had an issue with one of my teeth and called to see if I could get in any earlier. I came to find that the doctor I was scheduled with was not on the website anymore. I asked the person on the phone, and they were very confused about who I was talking to. I come to find that they just started. I understand that they are new, but as a business, would it be good to let them know that there were three doctors there and have left recently? Also, really, you can not call your patients and let them know that their doctor has moved to another location. I would have gone out there and then realized that and had to leave, and it's a long drive for me. It was not right not to inform them participants of a huge change like that, and on top I even have in my file that I can only see one as of my assurances. So I have found the doctor that I wanted to see and can now get in even earlier, so that is a plus, but really, please inform your customers before the day of the appointment of a huge change like that.

Sadly, I do not recommend him. He was drilling me on terms at my comprehensive check and asking me…read morequestions to see what knowledge I had on dental health. It was extremely embarrassing, considering a lot of people have a huge fear of going to the dentist as adults ...and I am one of them! He also asked me during an exam (in an open room ) full of people if I was Bulimic (which I am not, but had other personal health issues that lead to this that I did not want to disclose in public ) because the enamel on my teeth had worn off so much. I honestly was humiliated and left in tears after that and have never gone back. I found a new dentist that has a wonderful bedside manner and she will be taking care of all my dental needs from here on out.

It was hard for my wife and I to find a competent dentist in the Columbia area. The practices that…read morewe visited ranged from either complete incompetence, to too much, 'down-home, country garbage,' So, I kind of just chose a dentist that was within 4 miles of our home. We're satisfied with this one. There was one girl at the front desk, who wouldn't return phone calls about insurance quotes; or gave wrong answers on amounts owed. She no longer works there. I feel confident enough in this dentist, that I've begun taking my 90 year-old mother there! That should say something.

Dr. Gaffos is the main dentist here but will soon be retiring and Dr. Holt is taking his place (I…read morebelieve I have the story right). Well I have been going to this office since moving to Columbia about 3 years ago and have never had an issue with the services or charges. The staff is super sweet and kind and I enjoy them all. If you are looking for a dental office and they are accepting patients, you should try them out!

Super Family Dental Care from the front office to the Caregivers. Been going since last September,…read morebest decision I ever make. Great Staff and can see each enjoy care for their customers.

He was rude & dismissive. I thought his treatment plan was to aggressive & quite expensive. I would…read morenot recommend this dentist

I was scheduled a appointment for 5/23 7:30am sent over my insurance card and took the day off work…read moreto go to my appointment. I arrive at my appointment and the receptionist tells me that I don't have an appointment. Which I sent over all my information (insurance card). Still yet no appointment and no solution for my inconvenience, just a I'm sorry have a nice day! This was very disappointing and I would not recommend no one ever again!

DO NOT GO HERE!!! First off Dr Patel is HAPPY to tell you, that you need various things done to…read moreyour mouth when you clearly do not need them! The office doesn't refund you, they keep your money until you complain and tell them you will take the appropriate legal action! I was there 2-3 months ago for tooth pain, he barely did a thing and was in a hurry to move on to the next patient, so he's like give it 7-14 days for the pain to go away uh REALLY? That was unacceptable. Then proceeds to look at my gums and after 3 minutes, he's like you have beginning gum disease and I think to myself, the hell I do lol and tell me I need a deep cleaning which by the way is EXPENSIVE!! And you have to put a $100 deposit, some gal said if you cancel at last min/day before they keep that deposit, so I knew I didn't need that cleaning and canceled like 2 weeks in advance and they never refunded our money until Jan 2025, when I contacted them to complain. We finally got out $100 deposit back this month Jan 2025, my tooth pain hardly went away, I contacted this office several times and NO RESPONSE!! Mean time my husband who was in the waiting room, also heard Dr Patel saying to least a few other patients, you need a deep cleaning. AVOID THIS PLACE AT ALL COSTS!! There are plenty of better dentists out there!

I am going to give this clinic a few more tries to see if things line up according to expectations…read moreand dental practice. I don't like having to start over as a new patient anywhere and one never knows if things would go well at a new place or not. I think establishing relationships and making an effort to get to know their staff and give them a chance to get to know me may work better. My 2nd visit was way better than my first and let's hope that trend continues. Thank you, Brianna.

I don't do one star or two stars very often, but sometimes it's needed. I had read good reviews…read moreonline about the office, and after a small mix-up with the two offices and which Doctor was in the network, I found the one. I thought things were cooking in a good way. I met with the doctor, and we went over the plans of what cavities I needed to have fixed and the cleaning as well. She seemed nice, but rushed and quick. The chairs also are not in their own private space its all together, so that is not my favorite either. The front desk people have a hard job. I get it, customers and clients are just trying to make sure that they are getting the right insurance billed and collecting the right money. Anyway, I had to change something last minute, and let me say, normally I think that sometimes that is asking a lot, but other times I think that it's doable and not with a certain attitude about it. I did share that I have a disability that is not always seen from an outisder nebver the less I help brige that with my letter from my doctor and me. I had one hygienist who was really good with me. She helps make the experiences so good that I share them with them, and that if I could have her again, that would be great. Well, they never had me with her; instead, I was with others who probably never read my letter. The times that I had to get cavities filled, it was really scary and hard; there were lots of butterflies and tears. I have always had tears, and in my last office, my dentist and the hygienist were amazing; they would go above and beyond to help me. Here, nothing, just kept going and then sat in the chair, and then moved on. I was just a patient here, and one that most likely was labeled a challenge. I finally was done walking out of the office with tears each time. I have found a new office that welcomes disabilities and does a great job of comforting and caring for each person's life. They are family and not just a patient. This might be a great option for someone, but not for me. I want a place where you are welcomed for you diffenreces or not, and where being scared or nervous is not a bother, but instead they take the extra time to help make it a better experience.

The hygienist are very accommodating. They are very thorough and gentle when it comes to my mouth…read more They are the best!

Amazing dentistry team! Professionals in every aspect, and friendly. Dr. Bethea has a great group!read more

I love this place! Dr. Bethea was excellent, kind, knowledgeable, very compassionate, honest and…read moreprofessional. Facility was very clean and soothing. Patrice was excellent. If you're looking for a family Dentistry - I highly recommend Bethea Family Dentistry.

Dr. Wilson has been amazing at taking care of my teeth and gums over the past few years! I come…read moreconsistently for teeth cleanings as well and all of the cleaners are very kind, gentle and highly qualified. Naida my dental hygienist does an excellent job every time! I have been going for many years and I cannot recommend it enough.

Yolanda Boozer had a good visit on 12/524. The staff along with Dr. Wilson were great, friendly,…read moreand Dr. Wilson talked me through the procedure thst I will be having soon ​