Called to get information and I had to repeat myself 3 times for the office person to understand…read more She didn't seem to grasp basic information. Not a good impression to start.

Over $200 to remove a tooth and I'm on disability this place ain't affordable or trying to help youread more

It is Very friendly, clean, and short wait times. We have been coming for 6yrs now and we love it…read more They are so great with the kids and accommodating them. They are also very clear and make sure you understand every step and process. 20/10 recommend

My oldest child has been coming here for about a year and my just over 1 has just started coming…read morehere. The location is very kid friendly, they explain every single step of every process and make sure kids aren't scared and know exactly what they're doing. Check in is easy as well as scheduling future appointments with lots of reminder texts.

I love doctor Hishaw! He's such an amazing dentist. We're always greeted immediately and his staff…read moreis always friendly. He has been my children's dentist since we've been in Greensboro. My children love it there, especially when they get to go into one of the rooms for a procedure and watch a movie. They get little treats, sometimes even smoothie coupons. He always explains what we should do to keep their teeth healthy I'll definitely keep them as long as I can!

Dr Hisaw and his staff have always been very polite, informative, and accommodating. We had our…read moredaughter tongue and lip tie revised as an infant and he made himself very available to us with questions or concerns and even checked in on her through the process. Now, as older kids, both of my kids see him every 6 months and he is still very informative, and polite. Even came in on a day off for an emergency issue. I cannot say enough positive things about him or his practice. If you're looking for a caring, compassionate provider to help from infancy to teens, this is the place! We appreciate him so much!

love how they work with the children!! They are local and friendly .. the staff is amazing I…read morealways feel welcomed right when I come in

I walked in to be greeted by this awful smell. The place was dirty and smelled bad. My child waited…read more2 hours to be seen from her scheduled appointment time. While waiting my toddler wanted to play in the play area that was obviously disgusting with open wires. Trying to keep him by my side while waiting 2 hours for an appointment is absolutely ridiculous. When I asked why was the appointment taking so long it was explained to me they were short staffed due to the death of a staff members relative. I had to wait at least 3 months for this appointment and this week they claim to be short staffed. I would not take my dog here. The staff is respectful and friendly but there is no excuse for the service I received today. I would not recommend this place ever.

So, this place is basically a dental farm. Real talk- they're one of the few dental offices in the…read morearea that takes Medicaid or state child health insurance. Due to that, it can be a bit of a mad house with long waits. But- the staff are all exceedingly kind and upbeat, friendly and respectful. Like, exceptionally so. They do everything that needs to be done. Thorough exams with x rays and the dentist takes time to address any concerns. And despite the crush of people they serve, the place runs like a well oiled machine. The staff all seem to work well together and it seems like a happy work environment. Can't complain and they deserve some recognition.

I've spent over 10 years working as both a dental assistant and in dental management, and I can…read morehonestly say this was one of the most unacceptable experiences I have ever witnessed in a dental office. My son suffers from severe dental anxiety, and I made that abundantly clear to every member of the staff--from the front desk, to the hygienist, to Dr. Hodge. What should have been a simple procedure lasting less than an hour turned into well over two hours of unnecessary stress and trauma. During the procedure, my son repeatedly said he was having trouble breathing and was visibly distressed. Instead of stopping to assess the situation or reassure him, Dr. Hodge responded, "If you can yell, you can breathe." That level of dismissiveness toward an anxious child was completely unacceptable and immediately raised concerns about the care he was receiving. The X-rays showed small cavities on teeth #7 and #8, along with a natural gap between those teeth. By the end of the procedure, not only had his gums been cut, but the gap had been completely closed, leaving tooth #8 noticeably larger than #9. This is especially concerning considering he has already been referred to an orthodontist specifically for spacing issues. He walked into the office with a minor cavity and left with an altered smile that was never discussed or explained. The trauma didn't end there. As the dentist aggressively attempted to force floss between the teeth using a finishing strip, my son's gums bled excessively. There was blood throughout his mouth, and he was visibly uncomfortable. Then came the most disturbing part of the entire visit. After the procedure was complete, the dentist and assistant had already removed their gloves. My son asked for more water so he could rinse the blood from his mouth. The assistant then picked up the saliva ejector with her bare hands and proceeded as though she intended to place it back into my son's mouth, despite the active bleeding. As someone with extensive experience in dentistry, I was absolutely stunned. Basic infection control and cross-contamination protocols exist for a reason. This should never happen in any dental office. Even more alarming was that neither the assistant nor Dr. Hodge seemed to recognize this as a problem when it was brought to their attention. That lack of awareness is just as concerning as the act itself. I left this office angry, disgusted, and deeply disappointed. My child trusted this team to provide compassionate, competent care, and instead left traumatized. As a dental professional, I know exactly what I witnessed, and I know that it fell far below the standard of care and infection control that patients deserve. I would never recommend this office to anyone, especially parents of children with dental anxiety. This experience was unacceptable from start to finish.