Went there today to get my daughter's 2 month Immunizations done. This place is amazing! It's so clean and everybody is super nice and professional. I had such a pleasant experience. They explained everything in detail and made myself and my husband feel completely at ease while they gave our baby her shots. Because I was so nervous about the appointment and my baby having to get shots, I forgot her diaper bag at home and they were so kind by giving us diapers and wipes when she needed to be changed. This is really the best place to go if your insurance is not updated like ours and you need an affordable option...thanks so much!! read more

I called them one time and was on hold for 30 minutes. i hung up after that since a human never answered. I won't try again as other agencies offer similar services. read more

Whoever hired the people answering general calls are rude and a hassle. I got the names of two people, kelly and marisella. They act like they don't want to be there or help anyone. I wanted to see if I can still get check at this location because I got a regular check up before. They responded, "so what do you want to do?" Like hello? Can I get a check up? Do I still qualify ? Constantly putting me on hold once I answer a question as if she went to discuss with her co workers what to do. She doesn't even say, let me put you on hold on moment, I need to ----. They just say hold on. I had to ask for her name at the end, feel like they don't give it to you at the start because they don't want to give you there name when you complain about them. I thought this community center is suppose to help people, the way they act, they are just doing it for the money with no passion or anything. read more

Ivy at Davis Street is so helpful and she is really nice. They will call you if you are missing any paper work and are always on top of everything. read more

My kids first appointments were great. But now that my son needs surgery on 4 fingers he broke at school they haven't sent a referral. They are very slow at getting this referral to The specialist for my sons hand. This is unacceptable from any doctors office. 3 days is far to long for a patient that is needing reconstructive surgery!!!! read more

Go somewhere else. These people care more about bureaucracy than providing health care. It offers the level of patient care you'd expect in a California prison. They require an exam and appointment every 3 months (for me) just to refill prescriptions for my asthma- which is completely ridiculous and wasteful. The exams are poor quality and take 5 minutes in the actual exam room. And the care is substandard. For instance I have shoulder problems that are overlooked and ignored. Only my asthma gets treated. I had an exam in September and they refilled my asthma maintenance meds. The doctor requested I come back in December for follow up. Now it is December and I have been given no refills. I called to ask for a refill so I don't have to go off my asthma maintenance meds while I wait for my next appointment. I was told "no". So now I am off to the ER to get a prescription refill. Or I can try to live without my asthma meds while I deal with their bureaucracy. Don't trust these people. They do everything to increase their tab but don't actually care about your health. read more

Wow, I am just impressed by the customer service here at the clinic. I was expecting rude employees and lack of care because of my previous experiences at a low-income clinic. But WOW... I still can believe how nice everyone is here. Even a random lady asked me if anyone was helping me, while I was sitting alone in the lobby. The medical assistant kindly walked me through some paperwork and didn't hesitate to answer any questions that I had Nurse Diane reminded me of your typical overly caring Asian mother, she was so concerned about the inflammation of my throat, she definitely showed through her facial expression that she cared about my well being. Since the staff was so friendly, it made my illness a lot more bearable. There's a sliding scale based on your proof of income. The only thing I had to pay regular price for my meds through a local pharmacy. ($48 for antibotics!) Otherwise, the doctor visit was pretty affordable. read more

Nothing annoys me more than people who don't follow up or return phone calls. I turned in an application for childcare and no one has called me to even acknowledge they received it. (I know they did because I walked it into the office four weeks ago.) You're thinking, Why don't you call?! I did! I left a voicemail for the person who gave me the application two weeks ago. I can't decide if they are apathetic, rude or disorganized... read more

My first time here I was taken care of nicely to get paperwork done. But my first appointment was horrible. I waited over 1.5 hours to be seen. I'm only here for immunizations. This is ridiculous. I would have at least expected an update from the doctor instead of "she'll be here soon or within a few seconds". One and a half hours is not soon or a few seconds. I left the door open to ensure I was not forgotten. On the other hand, staff is friendly and it is very tidy and clean. read more

Davis Street resource center are great. Especially their dental services. Dr. Lim and his assistant Alejandra are absolutely the best. They're very professional and they're great at taking care of your teeth. I felt no pain on my recent visit and they're very friendly. I look forward to my next visit. read more

This review is based on my experience signing my son up for preschool. I started the process a month before I wanted him to start. I went into the center and filled out the application, turned it in same day. I went back a few days later and turned on his medical records as requested. I was told someone would be in touch by the next day. No call. In fact I waited a couple days with no call. I called them about a week later and I unable to leave a voicemail to the line I was put through to. Why? Because the mailbox was full. I called back the next day, several times until I finally got a receptionist. I explained I hadn't heard anything back regarding if my son was going to be enrolled. I was told they found his paperwork and would be processing it. I was told I should be getting a call by the next day. Almost another week went by with no calls. I called the site he was going to attend and they said they did not receive word about any new enrollments. They gave me an extension of someone to speak to. Left a voicemail and still 3 weeks later that person never called back. I also left a voicemail with another person involved with children services, never a call back from that person either. At this point it's been 2 weeks with no confirmation that he would be enrolled on the date I needed him to. At the 3 week mark I called and a very helpful receptionist finally gave me answers. His application was never processed. She made sure to call me back regarding pro-rated cost and when payment was due. I went in to pay for his first month and although he was in the system finally, the amount I owed showed the full amount. Got that sorted. Here we are 2 days before he needs to start and I called the site. They still have no record of him starting! This is beyond ridiculous service. I stayed until they got a fax confirmation regarding his enrollment. It's like they don't want more business. Most unprofessional service I have encountered. read more

Absolutely horrible service! I thought being fully insured I would go here to help bring in cash to off set the uninsured but seriously? Normal routine prescription can not be refilled without a follow up appointment every three months so the organization can rip off my insurance? I think not! Good bye I am a nice patient person but good riddance. In the last three months I have called over n over n no return calls! I'm furious! I am going to find a way to sue for my suffering read more

I've had my child enrolled at the child care center run by Davis Street for more than 2 years now and we cant say enough about the teachers and the administrative staff at the site and at the agency as well. I LOVE the warm and responsive care my son receives in class and he's now SO excited to go to school on a daily basis. The teachers provide a well balanced program that meets both the academic needs of the children as well as to help ensure all children are best equipped for kindergarten in the fall along. The school provides a balance between academics and with a more play based teaching methodology that supports all the children's social/emotional development that is also very important for children between the age of 3-5. There has been a lot of change of the last few years and I can see that Davis Street as a whole, is deeply committed to quality programs, staff and agency improvements. As an involved parent, I have been welcomed into the program by the teaching staff, have volunteered regularly and given back in the classroom whenever I am able to do so. This has been a wonderful blessing an opportunity for both me and my son. I have learned to be a better parent and my son has ALL the tools he needs to be set up for future success. A BIG THANK YOU TO ALL THE TEACHERS AT DAVIS STREET FOR ALL THAT YOU DO DAILY FOR OUR CHILDREN, YOU ARE APPRECIATED...!!! read more

Wow. Pretty disappointed in the service or lack there of. Inquired about five times via phone call over a period of two weeks to only leave voice messages and get no response. In addition, I sent an email to the email listed on the website a week ago, and still no response. Davis Street, you better step it up! It's very sad that after all the volunteer work I have done with them, their services are not up to par. read more

This is a community health center, and as such are constantly busy. But the staff people there are awesome, especially the front desk. Every time I go in there I am greeted with a smile and a warm hello. They do not take long to check me in, and they are always moving as fast as possible. If I do have to wait, they are apologetic. They always seem to make me laugh and they are very engaging. read more

Staff Physician Gerald Coats from what I gathered on the phone is not only rude but also unprofessional. I am a 20 year old guy, and I am driving the conversation between me and a very rude and slow doctor who has no idea what to do with my simple questions. I called him because the other staff members told me to do so. I would expect someone who is supposed to care for my health to be ready for his JOB. It is his JOB to point me in the right direction starting when I'm handed his business card. Very sloppy staff physician from what I gather on the phone. read more

For a clinic that offers a sliding scale and the Rotor care clinic that is free on certain days. I was pleased with the staff and cleanliness of the building! Just recently relocating here my insurance was not updated so this clinic made it easy accessible and affordable thank you! read more

My first visit to the clinic was a great experience. The staff was warm and welcoming and treated me with respect. The nurse was attentive and made sure all my questions were answered. I understand the clinic is now accepting many health plans so it's nice to know that San Leandro has a medical clinic like this in our community. It's close to my office and close to 880. Convenient and caring. What else could a patient ask for? Excellent!! read more

Everyone here is so nice and helpful. I was able to be seen right away at the clinic and got excellent care. Highly recommended.