Awesome people... They have made good on everything they said good old fashioned real peopleread more

I've searched high and low in my hometown looking for a replacement lightbulb for my GE…read morerefrigerator. I couldn't find anything even close to this : I added a picture. After spending too much time looking for this little item, I stopped at Tommy's Appliance Center. He had a gazillion light bulbs but not this one. He asked if I could get him the model number of my refrigerator and I did. I called him on my phone and gave it to him. He looked it up online and found exactly two. They were 118.00 USD. each! That was the Ouch of the Century for me. I politely declined and he cautioned me about using any other bulb. He said GE refrigerators were strange and any other lightbulb could damage the circuit board! He wasn't trying to sell me one and he understood my predicament. I politely thanked him for helping me. This refrigerator has another light in the bottom section so it's not completely dark in there. He did say it was an L.E.D. bulb so knowing me I'm going to try one that's reasonable and take my chances! Life does get interesting sometimes!

They took a box out of my trash to sit on and left it in yard then took my motor out that I knew…read morewas bad I could spin it to get heat but apparently they didn't want me to have heat then come put same motor in said it was a new motor and still didn't work so they said it was and old unit and the tubes where rusted out what they didn't know was I have a associate degree in welding and took hvac as a secondary course and knew they was lying these ppl are the worst ppl I've ever dealt with had tongo Christmas without heat because they took motor out for no reason and made.me wait a month to put it back in they have lied in every way possible wouldn't even talk with me when I come outside to say hello or even look at me, my mom called them and they got short with her lucky for them I didn't know that when u last seen them. Blackwell heat and air are very prompt and professional these ppl said my unit couldn't be fixed without alot of work Blackwell heat and air in Gaffney fixed it within the week! I'd post photos but no use, use them at your own risk!!! Oh and not to mention they charged me less to fix than these ppl did to tear it up I don't understand how they are in business yet there are ppl out there unaware, be aware

From the owner: Specializing in: - Major Appliance Refinishing & Repair…read more- Plumbers

The people never showed up after making a appointment never called I set something up again and he…read morecould not call back and then cussed me out on yelp page no service I will not use yelp again this is a rental house so I need it fixed quick

He was great worked so hard and right on time, even a little bit early just fine with me . My mower…read moreis running now thanks to him. Great guy.

I called them to repair my combo washer/dryer. The initial appointment was great and the tech,…read moreDale, was on the time. I love the fact that they text you to let you know when the tech is on the way. They save you from having to wait around the house. Dale did a great job of troubleshooting, explaining the problem, and gave me a complete estimate for parts and labor. He told me that it would take a couple of days to get the part. He said they would call and schedule the follow-up appointment. The part came in and they schedule the appointment. Dale was on time and completed the repair in a timely manner. He showed me the defective part and clean up after he was finished. I will use Mr. Appliance in the future for my service need! Thanks!

Do not use these guys; they are highly unethical. They do not advertise this, but they will not do…read moreany work on the sealed system of refrigerators. This includes the compressor, evaporator, drier, heat exchange parts, condenser, or any connective tubing (basically half of the fridge). This, by itself, is not a problem, but they fail to mention it until after they have sent a repair tech out to look at your fridge for 5 minutes, only to tell you it is the compressor and then charge you a $100 - $150 diagnostic fee. And all of this after you tell the customer service rep who you scheduled the appointment with that you think it is the compressor; we had this same issue two years ago and replaced the compressor. After all this, I followed up with the office and asked why I was not told that they would not fix it if it was the compressor before they sent someone out and charged me. Their response was, "If we told all our customers that, we would go out of business" - seriously, two company members gave me this response, one of them a manager. Newsflash: if concealing pertinent information about your company's services is essential for you to stay in business, you are doing something wrong. I have no clue how Mr. Appliance is when fixing an issue that they will work on or with other appliances. But any company that conceals information from customers to make money should not stay in business. Use another appliance repair shop; there are much better options.