Always helpful in getting what I need if it's not in their store. They call other stores and it is…read moreshipped quickly to the Morristown store. Good prices on quality boots and shoes. Have found a few things on clearance.

From the owner: We have that boot for every occasion.read more

I was just there and these two ladies would not let me swap my shoes I just bought a pair of shoes…read morefrom there yesterday and they broke and I just wanted to exchange very disappointed so now I have to drive all the way to Sevierville for them to exchange. shoes should not break the first day they are worn

From the owner: Kids' Shoes, Women's Shoes, Brand Name Athletic Shoes, Sandals, Boots, Sneakers, Dress Shoes,…read moreCasual Shoes, Work Boots, Handbags, Backpacks

I don't normally take the time to do these things, but I'm extremely upset about how rude and…read morecareless the employees were to me and my mother today. As it was closing time, 6 PM, we were gathering the shoes we wanted to purchase after a bit of trouble finding them. A new girl, as told by the cashier, kept roaming around us (im assuming to let us know it was time to go) and when I originally asked a question about the shoes I was looking for (before close. About 5:45) she didn't offer more than a "no were out". So as I'm digging trying to find my size, it's now 6, in the most impolite manner the same girl says "Um we're CLOSED". As I bit my tongue and walked to the register, almost ready to say forget giving this place my business, I told the cashier about how rude her employee was. Didn't even get an I'm sorry. Just a "she's new". My mother didn't want to cause a scene but this is completely disrespectful to someone who's paying there hard earned money. I would've completely understood had the young woman have approached us with an, "I'm sorry, we're actually closing up. Can I help you finish finding anything, etc etc" but to run up to us and yell they were closed after already showing poor customer service was too much. Don't know if we'll be back to spend any more of our money and be treated like we don't matter.

From the owner: At Shoe Dept. Encore, you can find brand-name shoes, the latest trends, handbags and fun…read moreaccessories at affordable prices for women, men and kids. With our large stores, there is plenty of room to shop and TV entertainment areas for men and kids! We're a family-friendly footwear store with 1000+ locations carrying well-known brands for everyone such as HEYDUDE, Crocs, Skechers, Timberland, Tommy Hilfiger, and branded athletics such as adidas, New Balance, and Converse. Brand selection varies by location. We also offer a selection of shoes in extended sizes and wide widths! Our store associates are ready to help find your fit. Whatever your style, whatever your budget - that's our Dept.

Great store ! Employees not always helpful or friendly!!! But when you have someone working there…read morethat gives a hoot abount their job and has knowledge of their stock of shoes etc. Then it's a wonderful experience..

From the owner: With top brands at low prices, Shoe Show caters to a broad range of customers featuring its own…read morepopular-price brands, as well as, branded footwear, accessories, and bags for men, women, and children. Our stores offer an impressive lineup of brands, such as Skechers, Timberland, Tommy Hilfiger, and branded athletics such as adidas, New Balance, Converse, and Vans. With 1000+ store locations, our family-friendly shopping environment provides customers with an enjoyable shopping experience. Brand selection varies by location. Our store associates can assist in finding your family the perfect pair of shoes, and with a large selection of accessories, you can find socks, shoe care, and so much more to aid in your footwear needs.

the store was clean. received help. no one was overbearing and following me around. I was able to…read morelook and find what I liked. prices were great. they had just what I was looking for. the different name brands were categorized nicely. Different styles made it fun to look!

Horrible customer service. I was informed by the two women working there that they could not accept…read moremy return because it was a 'shoe dept brand' although their return policy clearly states that you can return to ANY SHOE SHOW OR SHOE DEPT. After returning them to shoe dept I was informed by their manager that they could've accepted the return with no problem. Apparently those employees are just too lazy to do their job. Never had a problem with any of their shoes but I will not be back to that Shoe Show.

We stopped by here because they offer buy one pair get two free. We thought for sure that we…read morewouldn't find three styles worth the price for one pair even with three of us looking at boots. Well, we each found at least three pair we liked. The prices were reasonable, especially considering that you only have to pay for the price of the highest cost and the other two were free. We didn't see any of the big name brands, but we felt that the quality was good. All of the boots are on shelves sorted by size. So you can look for you size, find ones you like and try them on. There is plenty of staff there and are quick to help. If you see a boot that you like, but don't see it in your size they can check in back to see if they have it in stock. We spent quite a bit of time there trying on many boots and several times they went back to look for specific boots for us. One thing I really liked was that they had a piece of blue jean material that you could wrap around your leg to see what it would look like in jeans. For a guy wearing shorts, this REALLY helps to see how they look. Superior service. A special shout out to Steve who helped me and my son initially. His shift was over and left before we were done. He was very knowledgeable and provided tips on how to ensure that we had a good fitting boot. As I said, we were there for a while. Emma stepped in to help and she did a great job of running back and forth to ensure we had what we were looking for in boots. Kristen also helped us out. Especially my wife. Lastly I want to say thanks to Melanie who took care of checking us out. She helped ensure we got the best deal with all the boots we bought.

Great I need cell service and the selection is overwhelming and it's a great value. Y'all need to…read morecheck it out.