I cannot say enough good things about Chis & his team! They were on time, cleaned up after…read morethemselves & my deck they installed looks incredible! He was referred to me by a friend and I thought too good to be true, but they truly are! In this day and age when you never know what to expect the Alpha Dawg team will meet all your expectations!!

I should have listened to other reviews. Seems they are really great with some people, but others…read moreleave feeling ripped off. I was in the latter group. Paid $4,000 for "plans" that are incomplete and worthless. We told them our budget was $35,000 for a remodel job. They said they could do it for that, but then only produced floor plans (without engineering, plumbing, or material cost) and refused to get started until we approved just the floor plans. After clicking approval for the floor plans, they gave an overall estimate for $73,000. They refused to ever give a cost itemized. When we asked for them to fix the plans, they refused saying we agreed to the plans. So basically they charged us a ton of money to draw up plans for a $35,000 budget, wouldn't give us complete plans, and then said it would be twice that much to do what they drew up. I'd call that a clear case of bait and switch. I can't say they will treat you like they treated us, but if our experience is what they do even a 10th of the time, you've got to ask yourself if you'd risk paying for something that is worthless only for them to tell you that it would cost you twice as much as you can afford.

From the owner: One of the most important elements of success in any building project is spending the time to…read moreunderstand exactly what the customer's needs and wants are. Great communication through all phases of construction will make the difference between just completing the work and having something that the customer is truly thrilled about.

Save your time & money -- Rent a Rug Doctor & do it yourself!…read moreDecided to "treat myself" for spring cleaning this year. My "appointment" was a 4 hour window with the tech showing up at the very end of that window (total time off from work for me = 6 hrs). Almost $600 for a 20x 24 room, 7 foot couch, 2 armchairs and a 9x12 area rug. Tech "finished" all of that in 1.5 hours. The couch had visible clean vs dirty stripes. We had a spill the very next day on the "cleaned" area rug so I got out my carpet cleaning machine. The return water was black & the area I cleaned was a noticeable clean spot vs the rest of the rug. When I talked to a manager about the poor results I was offered another "window" appointment for a "consultation". No apology & didn't want to see photos. I'm not wasting more time off from work with no promise of correcting a shoddy job.

PLEASE READ THIS WHOLE REVIEW IF YOU ARE CONSIDERING STANLEY STEEMER OUT OF THE LENEXA, KS…read moreLOCATION: Requested 3 rooms cleaned plus one area rug. First time we used this service (carpets were 6 mos. old), we were very satisfied - carpets looked and smelled clean! We had had some specific spots that tech said he would pre-treat, and all came out. It looked great. NOTE: From then on, we chose to NOT wear shoes in our house, but left all shoes in front entryway. Now, about a year later, wanted a cleaning of carpets again -- not satisfied. Tech didn't ask about any trouble spots; I had to point out to him; no offer or mention was made of showing us the dirt extracted or opportunity to do a second clean while here. We waited from Friday until Monday to be sure carpets were completely dry and we re-vacuumed carpets. We could still see a couple of spots, and there was a bad odor not present before we had carpets cleaned. We bought our own Bissell carpet cleaning machine, followed directions, and rectified the poor job done by the 'professionals'. I did call the company; regional manager called - but their ONLY OPTION was to come out and reclean. We'd already done that and did a better job than their initial service. There was nothing to re-clean! We had already taken care of it. THEY ARE NOT FLEXIBLE -- AT ALL -- ON WHAT THEY WILL DO FOR YOU, THE CUSTOMER. They just want to keep coming out and re-cleaning the carpet. They didn't even offer to discount/refund us the charge for deodorizing the carpet. SO DISAPPOINTED WITH A COMPANY I USED TO HAVE FAITH IN. Most frustrating was their inflexibility to even come part-way with the customer. So in all, we spent $262 for three rooms, a rug, and deodorizing......PLUS more than $100 for our carpet cleaning machine and solution to rectify what they should have done right the first time. Just a thought -- why would you come out and clean a carpet, not check the water to see how much dirt you extracted, to then possibly recommend a second pass on the carpet while you are there, if they thought it needed it. Instead, the tech simply came out, ran his machine over each room, and the rug, packed up and got his payment. Made more sense to us to simply offer us a $100 refund instead of the time and expense of the regional manager's time (I don't care if he is salaried -- they are still paying him), administrative time to call and set another appointment with us, and then pay a tech to come out and do the job again. So frustrating --- customer service these days. I'm sorry Stanley Steemer, but if you are rated supposedly #1, you surely can afford an occasional $100 refund to a customer. Instead, you now have exposure to A LOT of people from us for a very poor recommendation.

Skipper always does a great job for us whether it's home or church needs…read more His service was quick and thorough we defiantly recommend Skipper.

They are quick to respond and always so helpful and friendly! We wouldn't use anyone else!read more