Disclaimer: I consider myself a 'customer service zealot'…read more I was in town visiting my parents, when I decided to visit some local BNI chapters while in the area. Fresh out of business cards on my drive up from Jacksonville, and had only 90 minutes before my first BNI meeting. As I walked off the mean streets of Tysons, VA, I was greeted with a hearty welcome. I was still some 20 yards from the desk,/! Who dared to exhibit true customer service skills in the year 2023? A new rival, or perhaps a 'ride or die' to join my customer service crusade?!? Quick tip: All you business owners out there - this is how you're supposed to welcome someone to your business (esp. post-covid). I responded in kind (from 20 yards out) and threw down the gauntlet: "Do you want to be a rock star" After a quick trip to Best Buy for a new laptop, I returned and asked if Andy had anything for me. His response: 'how about a box of spanking new cards?' During his reveal of said box's content (just like the ones I've HEARD are on YouTube). Uncle Mike, the proud owner of 250 sales opportunities , felt a sudden accumulation of moisture in one of his eyes, and reached this conclusion. Andy is not a rival, but indeed worthy of inclusion as a fellow customer service crusader! I've found my ride or die promotional material contact. Now it's your turn: 'come get some'! One day we'll likely have biz cards with embedded live action and audio. Geeks like me, and my spawn, can hearken back to the first time we saw the moving paintings in the halls of Hogwarts School of Magic and Wizardry. If so, here's how Andy's will probably go: https://youtu.be/xSLlZh9yelk FOLKS: Don't write reviews only when you're salty. Recognition of good or excellent service is what I like to tout. 'This is the way.'

The amount of time and patience Evert took with my 86 year old mother and I today is very much…read moreappreciated. Knowing it was a special memory for her, he ensured her old print was readable and met her needs for archiving. Heartfelt thanks Evert! Superb Customer Service!

When it comes to high quality printing and a team with impeccable attention to detail, you will be…read morein good hands here. The highlight of my experience was the team and their 5/5 service. They were extremely professional and communicative from beginning to end. I appreciated they were able to work with my deadline around the holidays and responded to my questions promptly and with clarity. When I received my finished product, I was blown away by the stunning execution -- they brought my project to life! After trying multiple print shops over the years, I am grateful Printing Ideas exceeded my expectations from my first visit. I cannot recommend this business highly enough!

I can't say enough about my experience working with Steve and his team. The speedy, friendly,…read moreprofessional communication; the high-quality materials, and the best value for my money -- by a long shot. I've tried other print shops, with "good enough" results, but Printing Ideas has gone above and beyond every time. So glad I found this shop. Thanks again, Steve and team!

I ended up here because my driver's license got cancelled by mistake (long story) and I needed to…read moreprint a bank statement urgently to show proof of residency (who even signs up for paper bank statements anymore? FYI Virginia DMV requires printed statements). When I searched for printing services near the DMV, Sir Speedy popped up. They don't offer self-serve printing but Vivian helped me in a pinch, no charge. Thanks for your kindness, Vivian! While I don't recommend coming here for small one-off printing needs like mine, and I didn't -technically- use their services, I can vouch for their friendliness and customer service. Two thumbs up!!

Was at the nearby DMV and came in to print some docs. I was in a pinch and would've paid probably…read morefar more than what the five pages was worth. Despite this, Nick would not take payment. I saw the review below and apparently he's does this frequently. At risk of drawing more freeloaders like me, I'd like to endorse Nick as an all around good dude. Thanks Nick!

Parking is a bit weird here but their central location allows me to pick up copies, do a Whole…read moreFoods pick up, and do a library run all in one trip. Talk about multi tasking! I usually place my orders online and do pickup. The online portal makes it easy and convenient to upload files and they usually have a quick print option that makes last minute projects possible. They do a lovely job and although they never call me to tell me a project is done ... it's always done! No complaints here and I'll continue to use this location again and again.

I am in the store four days per week dropping off packages. There's a very strange environment in…read morethe store lately. Stephanie and Raymond are gone. I have asked after them for the past three days, asked if they were fired, and each time was either lied to or told something different but various new "assistant managers" or "managers." One manager told me they moved to other stores. Another told me they were not scheduled that day, or out sick. I don't expect to be lied to in a store where I have been a loyal, near-daily customer for more than a year.

Needed a last minute print for an art show and Damian was able to work with me and get my order on…read moreshort notice. Additionally, he reached out to double check if any adjustments he had to make were ok with me, which shows the quality of their work and care they have for their customers. Prints came out great and couldn't be happier. Highly recommend

Exceptional work by Damian and company. He was extremely helpful. He helped get my project done on…read moretime and the quality work was great. He corrected some of my publishing issues. The final product was a book of love letters for my 1st Anniversary. They look amazing.

I came to AlphaGraphics to get my wedding programs printed…read more These guys were awesome. Really quick turn around time with proofs and then the final printing. They had just the card stock I was looking for and even got all the programs scored and folder for me! Extremely reasonable price and they were both helpful and friendly throughout the entire process. They are a great local print shop that I will be using again.

We were comparing different places in NoVA to print our wedding Save the Date cards and…read moreAlphaGraphics really stood out. They were very responsive and offered us the lowest price compared to the other print shops. We just paid a small deposit to get the proof done, which went towards the final invoice. Once we saw the finished proof and paid the invoice, they got all the cards printed the day of. The cards were of high quality and the resolution of the prints were phenomenal. I highly recommend!

Normally the service is decent. But today was terrible. Very rude and unhelpful. Told me he was the…read moremanager and he knew what can or cannot be done. I carried heavy packages into the storage exactly the way they were shipped to me. Shipments 1 of 2 and 2 of 2. They had not been opened. I got the qr code for the return label from the company, reassuring me only one code was needed. The ups manager refused to take them with the 1 QR code that was provided by the shipper. I had had to lug the heavy items back, call the shipper, waste 40minutes, redo the 2 qr codes because it was shipped to me in 2 packages. A week before I did the exact same process with no issues for 2 other packages in one order and already got my refund. Some people when they have a tiny power, they want to exercise it on customers to show their authority. Totally unfit to deal with customers. Terrible attitude, most unhelpful. I will never use the service again. Now I have to take these boxes again to another ups hopefully with better employees.

Outstanding UPS Store at Tysons Corner, McLean VA. I have been a customer for 8 years. Carlos…read moreand Team are consummate professionals, always alert and customer oriented. Very knowledgeable and constantly helpful. Mags Platt-King

Moe was amazing to work with. I spent the better part of a month ordering various types of material…read morefor an upcoming event, and he was 100% responsive, detail-oriented, helpful and communicative, even when I asked a ton of questions and made last-minute changes/additions! I already look forward to working with Moe on future events. His products were top-notch, and they really made our event come to life. Plus, the prices were reasonable. Thank you, Moe!!!!

From the owner: Minuteman Press Falls Church are full service print shop serving Virginia, Maryland and DC Metro…read morearea. We are offered really competitive prices. And we are offered good quality customer services that you can't find on Print Shop online. We always helps our customer along the way to get what their needs.