DO NOT USE THIS BUSINESS!!!!!!!! We tried working with them…read more through the years to get our accounting done. They send bills with no accountability on their end of how they account for the bill. They have handed our files off to numerous employees and in turn have lost paper work and still have not done what they promised. We were referred by a friend who said that they were the best. The best????? The only thing that they are the best at continual lies, cheating, and down right immoral business practices. Learn from our mistake and DO NOT USE THIS BUSINESS!!!!!!

From the owner: We are passionate about delivering quality service with a personal touch. Whether you need a tax or…read morefinancial consulting or are just looking for someone to make accounting more manageable, we're here to help.

Deane Stitt helped us find an error on a tax return we had prepared ourselves on Turbo Tax. We…read moredidn't realize we'd made an error until we got the demand letter from the IRS. Deane was very kind, and filed the amended return on the very first appointment for a small fee. I would recommend him to anybody.

Deane is incredibly professional and friendly. Very forthright with information and motivated to…read morehelp. The office is clean and well organized. The staff is friendly as well. Anybody would be happy to have him as their accountant/tax professional.

Shonna is great and explains everything in detail and is a pleasure to talk to!!!…read moreThe price is on the high side, Went up 150$ from the year before but other than that it was great.

This location had the best people there to help get your taxes done quickly and all the questions…read moreyou need. Shonna my tax preparer and I believe Emily sorry if I'm wrong the front desk all gave me the best experience. A full 5 star the reason they had clean store, great attitude, when I had problem with my taxes they figured it out quickly timely matter. Thank you Jackson Hewitt.

Have had a fund with them for over 6 years, and now moving it to another company…read more They do not return phone calls and cancel appoints with no reason given. Echoing other reviews, as they have made over 1% over the last 6 years and have done nothing to earn it. Years ago they where a Fiduciary financial advisor, but I no longer see that statement on their web-site.

I have to echo the other review. Northwest Financial and in particular, Jason Lambert, have done…read morenothing to earn their 1.5% fee for the past couple of years. I have one investment that has lost about 80% of its value and I've not heard one word from them. We emailed them twice, asking for a meeting and never heard back. Finally called and scheduled a meeting but we are done. Going to try out an investment advisor that wants to work with us and for us. Very disappointed in Jeff and his crew. They talk the talk, but fail to deliver.

Funny i too was just checking online to see if there were any changes to taxes i could prep for…read morebefore making my appointment with Marla and also stumbled across the negative reviews forcing me to respond. What I will tell you is this about Marla. I have been going to her since 2002. Every year. Life changes little nuances happen and i couldn't be more thankful for a CPA who knows me and my family and knows what questions to ask to find tax savings i would have never thought about. I moved to Spokane in 2012 but guess what? I am so happy with the service i get i literally still drive across the state every year to have Marla prepare my taxes. There are plenty of CPAs in Spokane but i choose Marla still, that's how much i value her.

I normally do not write reviews, but I was looking online for the phone number to schedule my…read moreannual tax appt with Marla and stumbled across these other 2 reviews that were left by others and am shocked that anyone would have anything less than a 5 star experience. Marla has been preparing my taxes for me since 1999 when I started a second job to try and make ends meet (doing those dreaded home sales parties that rely on your guests rebooking with me) and my tax prep became very complicated for me. Only one time for the past 19 years have I tried to do my taxes elsewhere thinking it might save me a few dollars and I learned my lesson when the other person could not figure out how to prepare my return, so I put my tail between my legs and went back to Marla and explained how I tried to go somewhere else. Marla was happy to see me as she always is every single year. I am forever a loyal customer even tho now I could do it myself on an EZ form. Marla goes above and beyond what you would expect from someone in her profession. Every year she greets me with genuine interest in how I have been doing since last year and we actually spend more time sharing personally than how long it takes her to do my tax prep. It is my opinion that many people write reviews when they have something negative to say. And often times people are dissatisfied with an outcome because of their own input. Just because someone has created a situation for themselves, does not mean someone else can wave a wand over it and make their situation something different. If you owe money in taxes, that is unfortunate, but you should not take it out on your tax professional. The thing about numbers is they are black and white. Numbers do not lie.