My tax prep contact officially retired and closed shop after 30 plus years of service. I had to…read moreleave town unexpectedly for several weeks. The tax prep person where I am currently located gave a projection of owing a ton of money to uncle sam. I decided to search on Yelp for someone more credible and found these awesome people/company to work with. Highlights are: 1. Very responsive, lightning fast reply's 2. Reachable via email, phone 3. Quick to review documents 4. Quick to set up a final appointment 5. All done virtually through a secure system that is user friendly 6. I did not pay as much as originally stated by the first person I reached out to 7. Outstanding zoom call that was quick and painless 5 out of 5 stars!

So this is the first year I owned a business (LLC) and was looking to get help and hopefully find…read morean accountant for the future. Now I'll be the first to say, I'm pretty lost with profit/losses and book keeping, as I said it's my first time. For the past 8 years I've just used TurboTax for personal, but as I said, first time with a business. Initially you talk with someone over a chat, they ask you questions and you answer them and send them forms. They said they could do my profit/losses for me for about $75 extra, I was fine with it, figured it was worth learning how to do it. Took about a month but finally had my appointment to talk over video (30min). They were 6min late and obviously very tired. I truly felt bad for Yuliya as she seemed so exhausted. We spent the first 18min looking at the Dept. of Washington tax site and she was showing me how to fix my prior quarterly tax filings because she felt I had labeled my business incorrectly. After I showed her what I was doing, she changed her mind and said "I think you're actually fine and doing it right". So that left us 6 minutes to rush through my tax return before her next appointment. In the end I spent $350 to save $3 (the difference in number between what I got in TurboTax vs. having it done by Nationwide). For me, if I would have learned something about better tax reporting for the LLC, it would have been worth it. But it just felt very rushed, very impersonal and honestly I'd rather just go back to doing it myself.

I used George's office for my taxes this year. They did it quickly and accurately - got a huge…read morereturn. Would recommend!

This company is very responsive and thorough. Tax season is never easy but they took the stress…read moreaway by taking the time to explain everything. I highly recommend!!

The most important service, tax and bookeepers can provide is accuracy…read more Party only did first 3 months of my new business and missed one of my largest expenditures:/ while charging premium price. I've moved on to a bookkeeper that's a third the price and more accurate.

She's been patient and helpful with us, and she seems to really enjoy her work, which makes it such…read morean easy process. We are very appreciative of her help.

I've been using TurboTax for as long as I can remember. This year I had a unique financial…read moresituation, so I decided to hire somebody who could lessen the degree to which I got screwed on my taxes. Paul was perfect for me. I did not want to drive up to Vancouver. So we did everything by phone/zoom & electronically. Here is his process: I called Paul at a designated time, and we chatted for a bit. He then asked me some questions, and directed me to his online platform. Paul's tax prep "organizer" is awesome. Many of the same questions from our phone call were reiterated and then documentation for my answers requested immediately below. It made the process easy to understand and I could do it in bite-sized chunks. There is also a spot just to the right where you can see the full array of everything you've loaded so you don't have to scroll and peck to discover if you remembered to load a particular document. After I finished, I notified him and he came back with information that enabled me to save more on my return. Actually, that one piece of info ended up saving me a lot. Our wrap up zoom conversation was instructive and pleasant. Paul has the heart of a teacher, and he took me through the process step by step so I could see how all the calculations panned out. He also gave me information that will help for next year. I totally loved working with him and will absolutely recommend him to my friends.

I can not speak highly enough about the work Paul did for me this year…read more This was my first time working with Paul. Normally I do my own taxes, but It was a very complicated return for us. Paul was extremely informative about the tax codes associated to our needs and helped us navigate our returns very smoothly. He was an absolute pleasure to work with regarding our return. very professional , yet very personable as well. Thank You Paul! Highly Recommend.....

I was struggling to look for a good CPA to help me with my taxes this year but it wasn't till I…read morefound Guy. He was familiar with Quick Books and helped me organized my balance sheets along with the complexity of my situation. Guy was very communicative, straight forward, easy to work with and reliable. I would recommend him to anyone.

I needed someone to figure out some very old stock transactions from a company that had no on-line…read moreaccessible information about them. Guy did an outstanding job of dealing with the 10s of sheets of paper they sent me. He then did a complete 2018 income tax filing for us. Outstanding service in all respects. Thanks Guy

Hi, Shelly I'm really glad you responded, because this is a serious issue that needs to be…read moreaddressed properly. I want to start by saying I do not appreciate how this situation has been downplayed. When I came in to have my taxes prepared, the printed documents I was given showed my refund being routed to my old bank account--not the new business account I had clearly requested. I even called to confirm this discrepancy, and I was told everything had been updated correctly and that a new copy simply wasn't printed to "save paper." Despite that reassurance, I later found out through the IRS that the account information was entered incorrectly. Not only was the wrong account used, but the last two digits were also switched. This error caused significant delays and complications with Refund Advantage, and I had to spend additional time trying to resolve something that should have been handled correctly from the start. Because of this delay, I had to postpone a planned move for myself and my daughters, which resulted in me losing my deposit on a new place. This situation directly cost me money. What's even more concerning is how this was handled when I reached out. Instead of taking responsibility, I was blamed. There was no acknowledgment of the mistake, no apology, and no effort to make things right. That level of customer service is unacceptable--especially considering I paid $675 for a professional service that was not executed properly. I requested a partial refund as a fair resolution, given the financial impact and inconvenience caused. I was told, verbatim, to "forget about it," and that I would not be receiving anything back. At this point, I will be moving forward with filing a complaint with the Better Business Bureau and am prepared to provide all documentation, including the printed forms and communication records. I also mentioned pursuing legal action because this situation has not been handled appropriately at any level. I would still prefer to resolve this directly, but the lack of accountability and communication has made that difficult.

I paid $170 for tax advice on a 401k loan. I was not given advice just brushed off and told to wait…read moreto see what happens. I was told to have my taxes done it would be $250 when it came time to pay it was $395. I was told to call and discuss the loan in retirement. The representative never called me back nor answered my emails . I will not go back again as the advice I was given was not accurate. I am left to figure it out for myself. What a joke!

We were referred to OD for our individual taxes by some good friends whom we trust deeply. Our…read moretaxes are more complex than I felt confident doing on my own with TurboTax or whatnot, and we wanted professional help. On our initial calls, OD gave us some great free advice on our situation, and quickly built trust. Unfortunately, all that trust was quickly flushed down the drain during the tax prep process. We were pawned off to another accountant, who was very unresponsive and the opposite of prompt. After getting them all of our information weeks before their requested deadline, then multiple emails, calls, and voicemails, we finally got a return call late in the evening only a few days before the filing deadline asking for more information. After this, we didn't receive our review copy of the return until the date of the filing deadline! We had hoped (and communicated the same to OD), to have our CFP (not from OD) review the return before filing, but didn't get this opportunity due to OD being extremely late with the draft. We barely got it in! The simple way to handle this would've been clear communication, an estimate of the taxes we owed, and a recommendation to file and extension. None of this happened. There was no apology or acknowledgment of this, just an impersonal request for feedback months later, and a surprisingly huge $3500 bill (!!) in July. They also promised to review our return with us after the fact and make some recommendations for our next-year tax planning, but never made good on this promise. Needless to say, we will not be using OD in the future. Take your business and dollars elsewhere.

I would avoid doing business with this firm if you are an individual or small business. We have…read morebeen in business over 40 years. We moved from OR to WA and had our longtime accountant retire recently. O-D claimed that they were the answer for our accounting needs and made numerous promises to get us to sign up. They paired us up with a remote accountant who is never available to meet and won't call us back. Also very condescending. Before we realized what type of business O-D is, we included our daughter, a college student with a part time job, in the tax preparation services. They charged us $1500 to do her very basic taxes! Unbelievable! Under their watch we have to pay in more than we ever have in the history of our business. not personable, not accountable and not prompt. What more could you ask for? Don't find out, go elsewhere.

Dropped mine off, was notified they were ready and was explained for thoroughly how to send in my…read morepayment to the IRS not happy about that but that wasnt their fault, and even explained the best way to pay so I didn't have to pay a fee. Was totally satisfied

NW Accounting & Tax Service has prepared our taxes for well over 10 years. We have the utmost…read morefaith in them. They are personable, extremely competent, caring, prompt, thorough, all superlatives for all their staff.

Deane Stitt helped us find an error on a tax return we had prepared ourselves on Turbo Tax. We…read moredidn't realize we'd made an error until we got the demand letter from the IRS. Deane was very kind, and filed the amended return on the very first appointment for a small fee. I would recommend him to anybody.

Deane is incredibly professional and friendly. Very forthright with information and motivated to…read morehelp. The office is clean and well organized. The staff is friendly as well. Anybody would be happy to have him as their accountant/tax professional.