Just moved to Buffalo this week, and it looks like I've found my new waxing salon!! Therese was so…read morewarm in welcoming me via phone and got me scheduled in for a same-day appt. High vibes and a goddess-like experience with amazing Kiki

Great place and reasonable prices the owner was pleasant and made me feel welcomed from the get…read morego!

Visited for first time today for their bogo hydro facial. Esthetician Jen was fantastic. Never had…read moreone before and she walked me through every step. Very knowledgeable. Building and decor was also very nice. Would recommend to other people. They had a whole bunch of other services too (massage, sauna etc)

If you're a first time client or even a regular client returning after a long time beware. First, I…read morewould like to say as an eyebrow artist the senior esthetician is great, she does a good job and is very personable so this review doesn't reflect the actual service but the spa. I have been going to The W Spa whenever I am in town since it was originally called The Waxing Studio, so we'll over 10 years. I am currently home and needed a waxing service so I booked my appointment. When I called to make my appointment, never once was I informed that I was being booked with a senior esthetician. Being booked with the senior esthetician means there is a price difference for brows, which should be communicated to the customer. Had I known I would've asked for someone else due to the price difference ($35 vs $28). I booked an eyebrow and a Brazilian which I've been having done for awhile. Brazilian is normally everything but for some reason they only do the front and charge you an extra $15 for the back, which is ridiculous for 4 strips of wax. Also, I've been having a Brazilian for well over 10 years and this is the first place I've been to that charges you for the back which is actually supposed to be part of a Brazilian wax. So I'm in the middle of my wax and she stopped the Brazilian after only doing the front area, when I inquired about the back she's like "oh that's an Australian". In my head I'm like wtf is an Australian but whatever I finished the wax (no mention of the price difference). After my appointment I googled what an Australian wax is and lone behold it doesn't exist. If you see the photo I included, a Brazilian is front and back. This "Australian" is a bs excuse for them to charge you extra money. Now mind you I have been living in California for four years...my esthetician charges $55 for a Brazilian, which includes front and back as it should and then $30 for a new brow and $25 for a touch up. When I went to check out, I expressed my displeasure and the person at the front desk didn't do anything in an attempt to make it right. So not only was I charged $35 for an eyebrow, I was also charged an extra $15 for an Australian. So what normally would be an $80 appointment suddenly turned into a $113 appointment. OH and the kicker is they're still using talc powder (aka baby powder) for the Brazilian/Bikini/Australian waxes despite the fact that it's known to cause cervical cancer. This is also something in the years I've been waxed that I have never had an esthetician do. They really need to look at how they do their waxing process because using talc powder is outdated. So if you've made it this far great, hopefully this makes you question if you want a service from them. I certainly won't be going back, they over charge and there is no customer service experience. There was nothing about this experience that made me want to come back or recommend them to a person I know. Shame too because they used to be a great place to go.

Bobbi is both experienced and talented with threading brows. She listens. The others need more…read moretraining in skill and listening.

New to the Buffalo area, and discovered this place to get my eyebrows done!…read more So far I have had a good experience, and also the salon is very clean and spacious!

Highly recommended. Locally owned and operated…read more Easy to use online booking. I have been a client of Sara's for almost 10 years. I have always left this salon completely in love with my hair. Sara always listens and advises practical, professional advice. She'll also introduce you to amazing hair-care products.

Sara is absolutely fantastic. She is warm, friendly, and strives to give you the best service…read morepossible. She also spends a lot of time with you and gives you a superb haircut. All in all, I would highly recommend her. Salon 716 also allows you to book appointments online, and is really easy to use!

Updating my review as I've been coming here consistently for my brows now and my experiences have…read morebeen great! I saw Lexi first, she did a phenomenal job .. I wanted to reschedule with her next, but our schedules just didn't align, so I have been seeing Jenna ever since. I love seeing her! She's always upbeat and friendly and always makes sure I'm happy with my brows before I leave. The ladies who check me in and out are also always friendly.

As a longtime European Wax Center customer, it's time to look elsewhere. I've been a member at this…read morelocation since 2017, and the service and EWC products overall have gone down substantially--to the point I attended the Main Street location for services (ultimately the same). I just waited 15 minutes for a service (eyebrows) that takes the same amount of time. While I'm appreciative of the $10 credit towards products after inquiring at 3pm why I'm still waiting when my appointment was at 2:45pm, the end result is no longer worth the investment. I only had one service left (today) on my wax pass and will go to a technician who specializes in eyebrows. What I got today was wasn't bad but meh. One significant difference I've noticed over the years is how quickly hair grows back (for eyebrows and south of the border). With a company that's releasing 50 different "slow growth" products under the sun, this makes sense to keep customers coming back for waxes and products to reduce growth. (Not seeing the result you want? Buy more products.) Kudos to those who do see results, but I've body washed and polished. Hasn't worked for me, and one of the products might've caused a rash. The *biggest* issue I have with EWC as a whole is that, for south of the border waxes, waxers don't get all of the hair which requires you to come back in for a touch-up appointment. (If you didn't know, you have five-ish days to rebook an appointment for missed hair at no cost. Not sure how or if this is advertised. I only found out last year.) And I'm not talking about someone popping in with hair as thick as a hedges. Without fail, there's almost always a small section that was missed or not thoroughly waxed I find when I get home. (I've had different EWC waxers at different locations. No one gave me a mirror to inspect.) It happened last month at this location and previously at the Main Street location before that. Having to schedule touch-ups after waxing gets annoying. There's a limited window to do so, and if the service did what it needed to do in the first place, we could all save time wasted redoing the entire appointment. *Another* issue I have is that waxers have but so many times they can wax an area. So if they wax your leg, and after the number EWC says is the limit, you have to come back for a touch-up. One waxer at this location last year tried to *tweeze* remaining hair on my cooch before she told me about the touch-up appointments. There wasn't a chance in this world I was sitting through that! My hair (*with* "slow growth" products) almost always grows back less than a week after my wax. What's funny is I started purchasing an at-home wax kit two months ago to give myself a south of the border wax. Not only did it last longer than EWC, but it was a third of the price. Also echoing another review of how rushed waxers get. Speaking to some waxers, their schedules are packed, which means stronger chances to wax off something by mistake or not do the best job. The turnover at EWC is WILD! There was a time not too long ago when the person I saw was gone, so I got someone else. That someone else left (for whatever reason), so there was someone else. Not the same as it used to be, so it's time to move on.

I had a great sugaring treatment with Courtney. She is professional, knowledgeable, and delivered…read moregreat results. Highly recommend.

Courtney is fantastic! I had my face and eye brows sugared. I am very happy with the results. Her…read morestudio is very clean and comfortable. She also has very interesting flavors of chocolate bars and gummy Candy for sale. I would highly recommend!

so happy to have appointments with Lindsey when I am in town …read more Lindsey is professional while making you feel comfortable and totally all in with listening . The space is clean , welcoming and they are fabulous with communication . thank you Lindsey and Anna Elizabeth Esthetics.

Anna was welcoming and professional. She was on time for our appointment - no waiting. She was…read moreknowledgeable and provided my service with care. Great place for confidently giving as a gift card for someone you love. Thank you, Anna!

Mahreen is amazing! She made me feel so comfortable and did an amazing job on my eyebrows! Her spa…read moreis very clean and cozy, I will definitely be back!

Mahreen is the only one I trust with my waxing! A clean and professional business with people who…read moremake you feel at home. Couldn't recommend them more!

quick response and great ideas for my request thank you very much…read more please let me know when you have available time

From the owner: Rooted Mane Extensions Co. is a boutique studio tucked inside Sola Salons in Amherst, NY—offering…read morepremium hair extensions, lived-in color, and effortless transformations, all tailored to you. Led by Alicia, a stylist with 15+ years of experience specializing in Great Lengths and lived-in, low-maintenance color, Rooted Mane was built on the belief that great hair should grow with you.  You'll also meet Vanessa who brings five years of experience and a fresh eye for creating lived-in color, seamless tape-in and K-tip extensions, and facial waxing services. Her attention to detail, easygoing energy, and passion for enhancing natural beauty mean you’ll always leave her chair feeling like the best version of yourself. We’re more than just a salon—we’re a team dedicated to creating personalized, beautiful hair in a welcoming space. Let’s get you feeling rooted in your best hair yet.

I grew up in East Amherst but had never been to this studio before. I was home visiting my parents…read moreand feeling a little dangerous. I decided I was going to get my first lob [long bob]. This was a huge deal for me because I've always had long curly hair. I called to make a reservation and the receptionist recommended specific people for my cut which I thought was really telling. They give their stylists personality and a credible recommendation before you even meet them. I went in and met with Katie who calmed all of my anxiety with her personable presence and confidence. I showed her some pictures and voilá! I had a new lob. I got compliments on that haircut for MONTHS. Huge fan of this place! I haven't needed a haircut while back in Buffalo yet but I use Studio 2000 again. I've heard great things about Danielle Cohen who does make up/waxing/eyelash work so I would definitely go back to check her work out too!

If I could give this place 0 stars, I certainly would. I came in for a regular manicure and wash…read moreand blow out. It took three hours to do both services. The girl did not know how to do a regular manicure, nails chipped the next day, a d were left ragged, with thick cuticles with polish on top of them. The blow out was just as terriible. I left with wet hair which curled up instead of the smoothness I asked for. Totally inexperienced person, did not know what she was doing. No one in the salon on a Saturday. I should have known better, and just walked out. Save your money. It was like I took $70.00 and just threw it out the window. What a bad experience. Stay away. There are too many salons where you can go to.