I really cannot say enough about this nail salon. Everyone is so kind and friendly but the most…read moreimportant thing is they do an amazing job and the price is very consumer friendly. Just try their services once and I guarantee you will be coming here for years.

I am incredibly disappointed with the service I received and the outcome of my nails…read more I've attached the referenced photo I showed the nail tech. Before she had even sat me down, I asked her if this is something she could do. She said "yes, I can do that". I came in for a fill-in and color change. She filed my nails, but I noticed she didn't ask me what shape I wanted or if I wanted my nails filed down. She did ask me how many colors I wanted my nails. I said "5". She said "how many colors?" I said"it's a different color each finger, so 5?" She said "too many colors" I said, "oh okay, 3?" And she didn't respond. My sister came over to check on how my nails were. I showed her the picture I wanted and she said it's cute. The nail tech said "too many colors" to which my sister said "it's not too many" to which the nail tech didn't reply. She told my sister to go grab the neon nail display and bring it over. Didn't ask her - told her to do it. The nail tech told me to pick from there. I was thinking "great this is exactly the colors I wanted". So I picked 3 because I thought that's what we had agreed on. She asked how many and I told her. She said "too many, pick 2" I was like "....um okay" and picked 2. She walks away, comes back with a basket of the detail nail polishes. She tells me to pick from there. I said "I want neon colors." These colors were purples, reds, whites, etc. not what I was wanting. She said "it's a design so it needs to be one of these" I replied, "I thought I was picking from this neon display you told me to pick from" she sighed and asked what colors I picked the two and she walked away. Finished the job, I paid $60 and gave her a 20% tip. After leaving, I started noticing that my old yellow polish is still on my nails. They're different shapes, the French tip is messy. Less than a week later, my nails started lifting. I can usually make my nails last an entire month!! Less than a week is insane. I tried gluing a few back on but it was a waste. Incredibly disappointed and will not be returning.

excellent nail salon we come all the time we're a family and we love having a local place nearby…read moreour book they will always be a five star salon!!!!! it is very relaxing, and they are always so caring to my children

Family owned nail salon offering all the basics of most nail places. The owners Robert and Loan…read morewere very welcoming and helpful. I did have an appointment, but they do offer walk-in service too. Great selection of nail polish colors and different options for mani and pedis. My pedicure was great with a hot towel wrap and fantastic massage. Definitely recommend if you are not too far from the area!

They can easily accommodate walk-ins, and my "Basic Manicure" was skillfully done by Tammy, for…read more$12. Loved the result! Parking in a private lot.

At the recommendation of a friend, I decided to check this place out. Plus, it is in my immediate…read morecommunity. The usual place I go to for pedicures is out on Niagara Falls Blvd., so it was nice to choose a nail studio that was closer. My mom and I went for pedicures. It was an easy reservation system and I received many updates via text, which was nice. It is also an easy check in system, with a computer, when you enter the facility. Everyone is very friendly and accommodating. The massage chairs are nice. They have an entire wall of nail polish to choose from.

Excellent service! My nails last for weeks & don't break. Been goin there for several yearsread more

Very nice people and my gel manicure initially looked great, while also being super affordable. But…read morenow 3 days later and 4 of my gel nails have already chipped (without any significant use). I wanted to like this salon because of it's convenient location and friendly staff, but the manicure just doesn't last

I've been there twice and both times the owner named Andy has done my nails. he does an excellent…read morejob. I have a dip polish with a gel on top and they last at least three weeks.

Went here to get a dip manicure based on the 5 star review and it's definitely not a 5 star nail…read moresalon by any means. The Dip Manicure I received is so thick and the nail tech didn't even file the nails after applying where I have thick corners. It was definitely rushed for the missed steps. Also this nail salon has a weird set up, there is 2 people that have their own pricing.

What a wonderful experience I had a Lulu nails! The place has a very relaxing and confortable vibe…read more Lulu and her staff are friendly and well trained, they made me feel welcome. I had a pedicure treatment that totally rebuilt my feet. I am so looking forward to visit them again. Thank you Lulu!

I'm torn writing this because while the salon is clean and the chairs are very comfortable, the…read moreactual service was a major letdown. I booked the Luxe Package specifically for a high quality, relaxing experience, but instead, I felt like I was getting a rushed careless service. They were running behind and had two people working on me at once. One on my hands and one on my feet. While I appreciate efficiency, the manicure was completely rushed. The polish application is messy, uneven, and pooled around my cuticles. It lacks the professional, crisp finish you expect when paying for a premium tier. To make it worse, the hand massage included in the luxe package was skipped entirely. The staff asked if I liked the results and were reinforcing how good it looked, but they were looking right at my hands. They could see the messy edges and uneven coats for themselves. It felt useless to even say anything in the moment because the lack of care was so obvious. My toes are fine, but I could have done a better job on my fingernails myself

We (my friend and I) stopped in w/o appointments. Very accommodating! We waited 15-20 mins on a…read moreSaturday afternoon for 2 gel pedicures! Then after such great service and gel design I decided to do my nails in gel manicure! Again, very accommodating and did the design perfectly to the picture as requested! I'd highly recommend. Prices are fair for east Amherst.

First off, my nails are different shapes. I asked for square then tapered square and showed the…read morelady a picture. She told me she can do it and my nail shape came out more coffin shaped with a few nails square. The shaping was very inconsistent. I showed the lady the design I wanted and it looks completely different. Lastly, the pricing is very outrageous I got charged 72$ for a gel pedicure with a flowers both my big toes. They charged $107 for the nails to just not look like the picture at all. They also charged extra since there techs had to stay past closing but the appointment was made for 6:00pm we were on time and didn't get out if there until around 10:00pm. It was their fault for not asking if we wanted designs and extra stuff. I wouldn't recommend going to this salon at all.

I love this place because it has the same 3 workers and they actually take the time to talk to you…read moreand remember you. I have been going here for over 5 years and I'll never go anywhere else. They do an awesome job and strive to make the customer happy! They just recently moved locations and the new locations is so nice and bright and looks amazing!!!

I was treated very disrespectful. Called made an appointment. Sat in the chair awaiting my…read moreservice. Another women walks in states she has an appointment as well. Linda started my nails. Pushed me aside to service this women and have new wait! My time was unvalued. I was a customer for years. Referred many people to be treated this way i will never return. Rude rude rude