This week my cleaning was performed by Veronica, a new dental hygienist with Dr. Cassandra's practice. She did a WONDERFUL job. Quick, thorough, gentle, careful, expert. I highly recommened making an appointment with her. read more

Fantastic experience. An amazing dentist and an amazing staff. Dr. Cassandra walks you through every step of the way and shows you the results via pictures. Dr. Cassandra is a Pro is every way. Her office is on the cutting edge with all of the latest technology, and she is consistently looking to upgrade and enhance her technology to have the latest and greatest in office. So, if you're looking for a great dentist, no need to look any farther. read more

Just an amazing office The care, attention , just great Karma Dr Cassandra is a consummate professional The attention to details is reflected in the metal scale the finished product read more

I called this dentist on a recommendation. WHAT A MISTAKE! When I called for an appointment and mentioned that I had Delta Dental insurance, they immediately told me that they preferred that I had CIGNA dental insurance, and that they worked more closely with them on their billings. So I went online and I purchased the highest grade of insurance you can get with CIGNA which gave me up to $3000 a year of dental work at a cost of $99 a month. about the dental insurance, I explained that I had a three tooth bridge that had broken and I needed to either have it fixed and they said it was no problem. It was in their purview. The problem started from the very first visit. I was told that I had to pay for most of the procedure prior to having the work done and they charged me over $3000 which they stated was my out-of-pocket cost. I felt it was very unfair that I had to pay that kind of money upfront because I never been to a dentist that made you pay that money upfront, but I was sitting without three teeth in the front of my mouth so I didn't put up much of a fuss. I explained to the dentist in her billing personnel that because it was January 28 and I signed up for the new CIGNA insurance. It wouldn't take affect until February 1 but being as I had Delta Dental already they would cover the initial consultation. So that was done the last few days of January with a work plan set up after my CIGNA activation date of February 1. So they set for me starting the month of February for measurements and impressions to prepare order the bridge that I needed. Then I went in and they said they had to Had to trim part of my gum and other modifications to prepare for the fitment of my bridge so altogether, it must've been four or five visits until a conclusion and a bridge was installed. Unfortunately, the bridge isn't fitting properly as food packs between the bridge and the gum and while I'm chewing and eating, I have to remove the food because it becomes uncomfortable. To go along with that issue I continually had with them about the billing because I wanted to get my money back from the insurance company as soon as possible, but it became an issue because they submitted a bill to Delta Dental and never submitted the bill to CIGNA dental. And I know these things because I called both of the insurance companies and spoke directly to the billing at the bill that was sent to Delta Dental. It is one of the most disgraceful bills seen in my life and only showed A final cost with four entries of what work was done and showed that it was all done on one day and they made sure they made it a day before CIGNA insurance began my coverage, which meant I would not be reimbursed because by their billing it says that they did all the work on one day. very obvious that the work could not have been done on one day for all the work that was done to build up the gum to trim the gum and fit the bridge but to send me a copy of a bill that shows everything bill the day before my insurance coverage began, was just a slap in the face and showed that they were massively overcharging me for the bridge. After speaking to a close who hygienist at another dental she explained to me that even $4000 is more than reasonable three tooth bridge by any dentist and that my bill for over $7000 was completely out of line and ridiculous and that everything should've went to the insurance first And my out-of-pocket should've been billed to me at a different time but till this day they are trying to press me to pay an additional $2600 when they still have not submitted the bill properly to CIGNA insurance because all the work that was done significantly to was in fact done after my activation date, but they continually refuse to submit the bills properly. After several months, they still refuse to file an appropriate bill with dates of service and types of procedures. Their billing person Tara is a total train wreck and incompetent. This dentist has also charged more that four thousand dollars over the usual price of a three tooth bridge. Since my last posting, Dayna Cassandra sent this bill to collection and "still" refused to submit the properly prepared statement/explanation of benefits. read more

Fantastic team, exceptional skill, dentist, beautiful work caring never had a problem. Just love to go see all of them.

Dr. Cassandra is exceptional. I've been her patient for over 8 years, and she has seen me through my engagement, wedding, and the births of two children. I'm incredibly grateful for the confidence she's restored in my smile. My case wasn't easy due to childhood trauma to my teeth, but she was compassionate and supportive every step of the way. Her skill and the quality of her work are unmatched. She collaborates with top labs and gives her all to each patient. This review is long overdue. I would give Dr. Cassandra and her team the highest praise. Sedetra is a ray of sunshine at the front desk, and Dr. Cassandra's expertise is truly unparalleled. Whether it's cosmetic or routine dental care--areas I've experienced firsthand--she is at the top of her field. If you want outstanding care, this is the place to go. read more

I had the permanent crown put on a top back tooth yesterday by Dr. Shao. I hope that is his correct name. He did an excellent job. My first visit a month ago for the temporary crown was for about an hour of drilling. Even though it was somewhat uncomfortable, there was no pain then or yesterday when he put on the permanent crown. The crown feels fine. He is such a gentle and caring man. His assistants on the first visit and the second visit were also excellent. Carmenia "Connie" Wasmer read more

Dr. Cassandra is exceptional. She truly cares for her patients and makes sure patient comfort is aa top priority. I've had several procedures done and would highly recommend her and her team. read more

My experience with this practice is very good. After chipping my front tooth, I was understandably upset and concerned and wanted to find the right dentist to help me restore my look. The staff is friendly and accommodating and I was able to see Dr. Erika Dean-Donovan right away. She is kind, compassionate and amazing at her craft. My smile looks as good as new and my filled tooth totally matches my untouched adjacent front tooth. She took her time and carefully contemplated the bonding at each step to make sure it was absolutely perfect including the shape, the color, the polish and the bite. She restored my confidence and I am grateful for her expertise and professionalism. I highly recommend her and her team! Thank you Dr. Erika!! read more

I absolutely adore Dr. Cassandra and the whole staff here. My mother and I have been coming here for almost 8 years and she never disappoints. She deals with my constant talking (she knows I LOVE to talk. Pretty hard to do while your mouth is wide open but I still try haha) and goes above and beyond, seriously. I was in town and had an emergency situation with my tooth. She was booked solid and I gave her not much time notice plus I was going on vacation the next day yet she still took care of me. She stayed late just to fix my problem. She was fast and efficient. It's amazing because although she was fast, she wasn't sloppy. She did a perfect job! My mom is literally obsessed with going to the dentist and feels the need to tell everyone when she is going in for a cleaning. Thats how much she loves Dr. Cassandra. Her office is nice, the staff is great and so is the dental assistant. I used to only have Corin (I think that was her name) assist Dr. Cassandra on me but she has since gone (Love you Corin!) but she hired this new girl Melissa who I love equally as much. She's so down to earth and makes the experience of visiting a dentist go by easily. I'm dramatic at times, I have this fear my tongue is going to move and get cut by a drill or something and she literally held my tongue down for me so I could feel better ha. A little rambling, but I tend to ramble when I really love something. I literally fly back home to New Jersey to get my dental work done. I also fly back for my hairstylist as well, Jersey gets so much flack but everything is better in Jersey!. I only trust Dr. Cassandra with my teeth. read more

My wife introduced me to Dr. Dayna having been her Dentist for many years. The staff is warm and friendly, with beautiful smiles to lift your day. Since then I've had crowns and bridges done, restorative bonding and a professional brightening session. Best smile I've had in decades. There is now a Periodontist, Dr. S. Klein, who I've very recently had a gum grafting. The procedure was well tolerated and we are hoping for a great outcome. We could not recommend Dr. Cassandra's Practice any higher because there are only 5 STARS!!!! She and her hand-selected Staff are perfectionists, which is exactly what you should be looking for in term's superior care, your BEST SMILE, service and, follow-up. read more

I have been going to Dr Dayna Cassandra's office for about a year now and they've been such a joy to visit every time! They really do care about your teeth and are always asking thoughtful questions and giving great insight on my teeth's health and status. Highly recommend! read more

I brought my 90 year old mother, who is in a wheelchair, to Dr. Dayna Cassandra office and Dr. Donovan did the work on my mother. Everyone on staff was so accommodating and patient with her. Dr. Donovan explained everything she was doing as she was working on her teeth. Dr Donovan even came down to my car to help me get my mother back in the car. My mother was comfortable and very happy with the work she did. I would highly recommend them to everyone. read more

Bad communication and listening skills. As well as no follow up to my question prior to my appointment. My appointment was early in the morning on my day off, during a pandemic. I choose to go public places only if absolutely necessary during this time! I had to cancel because no one listened. I was very pleased with prior services, but good customer service and listening goes a long way. I will no longer seek services here. I was told twice " We'll make it work", but there was no attempt in doing so... Very disappointed read more

Dr. Cassandra and her team are the absolute best! I have been a patient for almost 10 years and I cannot imagine going to another dentist. I recently have moved to Philadelphia and it's well worth the two hour drive to continue seeing Dr. Cassandra! Dr. Cassandra and her team are so kind, friendly, organized, professional, and most importantly the work is excellent - thorough and pain free. My teeth have never looked so good! The office is also beautifully decorated and very clean. I truly cannot say enough great things about this office. I am so grateful that I have found Dr. Cassandra. I will continue to recommend her office to my family and friends. read more

I've suffered with jaw and muscle pain for many many years. I decided with the help of Dr. Cassandra to treat my jaw pain using splint therapy. My jaw feels much better, I don't wake up with tension and muscle soreness and now I have decided to do orthodontics to align my teeth which was the cause of the pain to begin with. She is truly amazing!! Looking forward to my new beautiful , healthy smile! read more

Love Dr. Cassandra and the team. Dr. Klein did a great job on a Gum Tissue Graph Surgery I had done over the summer. Healed beautifully and an easy recovery. read more

Dr. Cassandra and her staff are the absolute best dental experience I've ever had. Each visit is scheduled so that you're seen on time and the highest level of service. Dr. Cassandra is on top of the latest advances in all aspects of dentistry and explains what she is doing, what if any concerns she has with my teeth or gums and offers relevant and valuable advice on proper dental hygiene. Coming to the dentist has never been such a positive and relaxed experience. Highly recommend (and I drive 40 miles from home because I think that much of her). read more

Dr. Cassandra's office is one of the nicest and friendliest doctors office I have ever visited! They are so accommodating and extremely thorough in every procedure they do. I am getting married in a few weeks and I did extensive research trying to find an HONEST cosmetic dentist in the NYC and NJ area. I have met with many cosmetic dentists before and after meeting with Dr. Cassandra for the first time, I knew that I was in good hands. Not only did she listen to all of my concerns, she is a magician! Dr. Cassandra has completely transformed my smile with whitening and composite bonding. From the beginning, she was extremely honest in what I would need and did not try to ever sell me into getting more stuff done like most cosmetic dentists do. I now have the smile I have always dreamed of. It is big, bright and white! She has now become my favorite doctor and I highly recommend her! read more

Dr Cassandra and her staff are very professional. I never have to wait for my appointment. I love my Invisalign's. the office is very modern with all the up to date technology. Everyone always makes you feel very comfortable and at ease. Would recommend to anyone looking for a new dentist. read more

Office staff is nice but dentist will push too many extras. Dentist tried to talk me into everything and anything for my teeth. Talked into a night guard which ended up giving me terrible jaw pain. When I called to get an appointment because of pain, I was told I had to wait a week. Had a few teeth repair at a later time, again I was in pain from the work. Also told I had to wait a week until I could be seen. I think if a dentist puts you in pain, then should see you right away. Not going back there. I do not recommend. read more

Dr. Dayna Cassandra and her staff have redefined going to the dentist. The entire staff is so warm and friendly. Dr. Cassandra is a perfectionist, and that's exactly what I want in a dentist. She recently fitted me with 2 (very beautiful) veneers. For the first time in my life, I can smile a super huge smile without a trace of self-consciousness. It feels like freedom. read more

Amazing experience in Dr. Cassandra's. The entire team from reception to exit was welcoming, friendly, and informative. Imad the office manager was very knowledgeable about the insurance policies. My dental hygienist Ray was so good I actually fell asleep during my deep cleaning. Dr. Cassandra is a master of her craft. She is very attention to detail and has your best intentions in mind. I've never said this about the dentist, but I am actually looking forward to my next visit! read more

Dr. Cassandra and her staff are the absolute best in cosmetic dentistry in Northern NJ. Their knowledge, attention to detail, level of comfort and office environment are unmatched. read more

Absolutely love Dr. Cassandra! Best dentist I have gone to. The staff is always very friendly and they work with your schedule when trying to make appointments. Dr. Cassandra is extremely easy to talk to and I feel comfortable asking her questions. Just got a filling recently and she made sure to tell me that as soon as it felt uncomfortable to let her know so we could take a break. She was so gentle I didn't feel a single thing! Can honestly say that I look forward to going to the dentist every time and not many people can say that. read more

By far, the most sincere and attentive dental professional I have ever visited. I scheduled an appointment with one thing in mind, getting a chipped front tooth crowned. She evaluated it from many angles and stressed how difficult it would be to color match one tooth. Rather than 'sell' me on a few more crowns or a full front she laid down a plan to do one tooth and she took what I felt was an extraordinary amount of time to assure it worked out. While her prices are well above what insurance covers I feel that it was a solid investment in my smile, one I wear big every day. Make no mistake she can sell you lots of things, but you as a patient are the decision maker. Dayna is not the type of practitioner that doesn't deliver what she promises... She goes over and above to the point that I couldn't justify how she made money on me. Her staff is superb and their follow-up is great. Gorilla marketing and communication aside, this is a great practice. read more